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"Had an almost perfect stay at Moon Palace and would 100% return. Pros - 99% of staff were amazing and adored my 1 year old son. They made such a fuss of him and his confidence grew so much while we were here. Food choices excellent, we enjoyed all of the restaurants and never had a problem making reservations. Cafe and snack bars were great. We thought the rooms were great, room service very good and drinks replenished in the mini fridge daily. We booked a deluxe resort view but did have a lovely view of the ocean. Pools and splash pad were great, sea was very calm too. Cons - booked transport via moon palace to/from Montego Bay airport. They had us waiting over an hour at 9pm with our 1 year old until it arrived and then check in was incredibly slow so was after midnight by the time we got to our room. Requested a cot in advance and it wasn’t there when we checked in so was another hour before we received one. You could also hear music every night until the early hours from our room, it was incredibly noisy. We tried to change rooms but it was so poorly handled by reception that we ended up cancelling it and getting a refund. On the plus side we saved our money and did get used to the noise! The only other thing that bothered us was people smoking by the kids pool. It wasn’t too common but I do think the staff should have directed the smokers to the designated smoking area given the number of kids in the area."

"This was the perfect place for my solo getaway. The resort was beautiful and the staff were attentive and pleasant. There were plenty of amenities for all ages. Plenty of restaurant options and the food was delicious. It was easy to set up excursions to make my day as packed or minimal as I desire. My room was restocked and cleaned daily. I enjoyed the evening festivities from the live band to a silent party among others. Beautiful property and I would definitely stay here again."

"We were there at a non busy time, but the pool area could use more chairs."

"The pool.and beach was excellent and food fresh, tasty and prepared carefully with people health in mind. A variety of meals are deliciously prepared daily at the hotel. Enough to choose from for every meal"

"Very accommodating, clean and friendly staff."

"Spacious clean air conditioned room. Buffet breakfast was delicious. Friendly and helpful staff. Grounds of the property were clean and perfectly maintained. Free shuttle to the private beach. Ambience at dinner in the evenings was superb 👌. "

"Book it! Simple as that. Everything was great during our stay "

"Nice room"

"With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!"