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"Best place ever. We come almost every year since 2010 except during Covid… Everything was exceptional…"

"Place is being updated as we stayed, very clean and modern, no coffee or tea machine in the room for money charged, , breakfast is not included, in the room, but next to rail station, very convenient transportation which is really nice, something that I did not like was tax charges pernight that was not mentioned when booked, but over all is a great place and location"

"We were hesitant to write a review of our experience staying in this hotel, however i feel this must be known for future guests if they are considering staying in this hotel. We were told on the day of arrival that they don't have hot water, and heating system has broken down. We were also told we were the only 2 guests in the hotel. The owner of the hotel replied he doesn't know when this will get fixed and most likely will be after we leave. We found it hard to believe, as a running business this cannot be fixed as soon as possible, or fixed on the same day. We endured 3 nights and 4 days showering with cold water. There was no heating system and we were given a portable heater only. On our last day we were leaving, we learned he was expecting guests with a young family arriving the same day. It was clear from that day we felt fooled and cheated by the owner for purposely turning the heating system off as we were the only 2 adult guests there in the whole hotel. We thought to ourselves surely the guests with young children will require hot water and heating. After reading the most recent review its seems obvious our thoughts were right, the owner can't be bothered to turn on the water heating system for us because we are only 2 adult guests, maybe to save money. There was no mention of no hot water or heating system from the young family so i would assume it was turned on back for them, very dissapointing for us and in a way has spoilt our stay."

"A beautiful hotel with an old world feel right in the heart of the pedestrian area of Baden Baden and a 7 minute walk from the baths. There’s convenient parking in the shopping mall just down the street. You can drive to the hotel with your car to unload your luggage. Very good included breakfast."

"Okay stay "

"Historic hotel in an unbeatable location - beautiful terrace with view of the gardens. Very kind staff. "

"We arrived late at night due to our late flight. Checking in thru the machine was easy, but the problem was we were assigned a room but no door lock code was given. We called the after hours contact number and he was not able to help us with providing a door code. We had to drive 25mins to another B&B hotel to get a room to stay for the night. I feel bad for the other 2 groups who has the same problem as I but they could not leave the hotel due to their early flight in the morning."

"Wonderful hotel. Recently refurbished but staying true to its old world charm. Fantastic staff. Wonderful pool, gym & spa area. Fabulous meals in the restaurants too. "

"Clean room in a good location. Helpful and pleasant staff. "