Royal Palm Place Hotels, Boca Raton

"This hotel just looks & feels dirty. I kept all my stuff in the bag on the desk area in my room because everything else looked old & unclean. Windows stuck open so you could traffic, dirty carpet & box spring, etc. The sofa in my room was an old velvet couch they looked like it was someone's personal couch. Whoever took the pictures did a good job because they sure tricked me. While on the elevator another guest said as soon as he pulled up he called the place he booked with trying to get a refund lol. "

"Perfect spot on the beach"

"The property and pool area is very nice and clean"

"The pool was not visible from my room"

"Overall great stay! Front reception and restaurant staff showed excellent hospitality and service! "

"Staff was The overall experience was extremely disappointing. Many basic elements in the room were not functioning properly—the shower did not drain, the toilet handle was falling off, and other fixtures appeared poorly maintained. In addition, the key cards repeatedly failed, requiring multiple trips to the front desk just to access the room. Unfortunately, the staff showed little urgency in resolving these issues, and the service felt indifferent and unhelpful. When attempting to address these concerns, the manager’s response came across as abrasive and dismissive rather than solution-oriented."

"My expectations were met "

"Clean room, alittle older of a hotel but well kept"

"Rooms are disappointing. No room safe, TV stopped working "