Best Western in Route 62

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Top Route 62 Hotel Reviews

Radisson RED V&A Waterfront, Cape Town

4/10 Poor

"The front desk service was excellent and provided a great first impression. However, my experience after checking into the room was disappointing. The housekeeping service was below expectations. Toiletries were not replenished during my stay, and overall attention to room servicing seemed lacking. Additionally, when I requested extra bottled water, the staff were not helpful and responded rather rudely, stating that only two bottles were provided because we were not club members. The interaction felt unprofessional and did not reflect the level of hospitality expected from the brand. Housekeeping, in particular, needs significant improvement in both service quality and guest communication. I believe the General Manager should review these service standards to ensure they are aligned with the hotel’s brand reputation and guest expectations."

The Onyx Apartment Hotel by NEWMARK

10/10 Excellent

"We attended a conference at the Cape Town Convention Center right across the street, and so this was incredibly convenient (and much more of a quiet respite than the hotel thus conference organizers chose as their hotel). I would totally recommend this hotel to ANYONE attending a conference at the Cape Town Convention Center."

Lagoon Beach Hotel & Spa

6/10 Okay

"The hotel is generally fine, but make sure you get a renovated room. For some reason, they tried to put me into one of the decrepit unrenovated rooms, despite having plenty of renovated rooms available. I was staying in the apartment side of the facility. The front desk staff are unfriendly and not particularly helpful. For example, I paid the exorbitant rate for a late check out so I could stay in the room until my night flight, but the front desk forgot to log that in the system. That resulted in someone pounding on the door in the morning saying I had to get out, until I explained I had arranged for late check out."