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Reviews of easyHotel Rotterdam City Centre

2 out of 5
easyHotel Rotterdam City Centre
Westblaak 67, Rotterdam

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 1000 reviews" "
Rating 8 - Good. 431 out of 1000 reviews" "
Rating 6 - Okay. 251 out of 1000 reviews" "
Rating 4 - Poor. 92 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Very basic as you would expect but very clean and friendly check in staff
Stayed 1 night in Apr 2024
Response from Choënety on 22 Apr 2024
Dear Peter,Many thanks for providing this great score for your stay at our hotel! We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Kind regards,Team easyHotel Rotterdam City Centre

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Choënety on 16 Apr 2024
Dear Daniel,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Rotterdam City Centre

2/10 Terrible

Ionut

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is spot on!! But other than that i don't see why people should choose to stay there. Where do i start?!?! I have stayed in the room 321. No windows to open, the ceiling looking like you are in some sort of warehouse, pipes and cracks all over. The cover of one of the lights is just about to come off. The state of the cleanliness is even worse. Another thing!! You have to pay to have your room cleaned!!! That wasnt stated when i have booked. You should look into that. 20 euros to have your room cleaned is a bit extreme.... You are only being given a loo roll and that is it. I have booked 4 nights for 2 people. After the first night the toiletries have run out. I get it is a basic room, but is maintained in the exact system as how EasyJet works. You pay for everything extra. But the room was dirty. When i was making the bed one morning i have realised that in between the matress and the "bedside cabinet" were : pieces of sweetcorn, sunflower seeds and also mould. Which can be noticed all over the ceiling and in the bathroom as well. The pillows?! A joke!! A tiny little cushion does a way better job than what we have found there... And this will be the last thing... When i have booked it was advertised as " reserve now, pay later"! 2 days later after i made the booking i had the hotel asking me for the money straight away... Someone should look into all that. Is not a good image at all If i may it's false advertising and it's not a good look on Expedia
Stayed 4 nights in Mar 2024
Response from Choënety on 25 Mar 2024
Dear Ionut,Thank you for sharing your feedback with us. We apologize for any confusion and disappointment you experienced during your stay.Regarding the windows, we do state on our website that they are non-opening, and we understand this may be inconvenient for some guests, but this is for safety.We're sorry to hear about the cleanliness issues in your room. We take this seriously and encourage guests to inform our reception immediately if there are any concerns, so we can address them promptly.Our rooms are offered at a competitive price, and we acknowledge that there are additional charges for extra services. We'll ensure these fees are clearly communicated to prevent any future misunderstandings.Regarding payment terms for non-refundable reservations, we apologize for any confusion and will ensure clarity in our booking process.Once again, we apologize for any inconvenience you encountered. Your feedback is valuable, and we'll use it to improve our services.Kind regards,Team easyHotel Rotterdam City Centre

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ronniza on 20 Feb 2024
Dear Khaled,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

6/10 Okay

Jenee

Stayed 1 night in Jan 2024
Response from Ronniza on 31 Jan 2024
Dear Jenee,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Rotterdam City Centre

2/10 Terrible

Marvin

Travelled with family, Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ronniza on 11 Jan 2024
Dear Marvin,Thank you for taking the time to review our hotel.We offer you our sincere apologies for the fact that you were not able to fully enjoy your stay.Because the satisfaction of our guests is our top priority, please contact us directly so we can provide more informationabout the problems you have encountered?Specific feedback is very valuable to us because it helps us improve the quality of the service.Thank you very much for your help and we look forward to hearing from you.Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Kathy

Stayed 1 night in Dec 2023
Response from easyHotel Rotterdam on 11 Jan 2024
Dear Kathy,Thank you for taking the time to complete this review.Kind regards,easyHotel Rotterdam City Centre

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable room
Good value for price. cheapest hotel I could find.
Stayed 2 nights in Nov 2023
Response from Choënety on 28 Dec 2023
Dear guest,Thank you very much for giving us this great score for your stay at our hotel.We take pride in providing great experiences for our guests and hopefully we have the pleasure of welcoming you back again soonone of our hotels!Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Adina

Liked: Cleanliness, staff & service
Response from Ronniza on 20 Feb 2024
Dear Adina,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Rotterdam City Centre

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness
Very basic indeed
Very basic facilities. No hair dryer or cupboards. Worn out and chipped table. But decent bed and large bathroom.
Stayed 1 night in Nov 2023
Response from Rean on 7 Nov 2023
Dear Roberto, Thank you for taking the time to write this review! You can pick Hairdryers & Airon at the reception. We have a 24-hour reception that can assist you with all your questions and concerns during your stay.Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

10/10 Excellent

Angela, Pine Bluffs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Quiet, comfortable.
Stayed 2 nights in Oct 2023
Response from KH on 28 Oct 2023
Dear Angela, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

2/10 Terrible

Franciscus

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Extremely noisy, clean but ridiculously small room, sink is a joke and toilet stinks.
Response from Choënety on 27 Oct 2023
Dear Franciscus, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your full satisfaction. All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. This is also why we can charge relatively low prices. We have a 24 hour reception and always try to help where we can. If a room is not clean enough, we can solve this for you. Our hotel is located in the middle of the city and on the side of the road, which can sometimes lead to some noise pollution.If you ever return to our property, we may try to place you in a room on the quieter side of the building to make your stay as pleasant as possible. Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

6/10 Okay

Lorraine

Stayed 3 nights in Oct 2023
Response from Rean on 7 Nov 2023
Dear Lorraine, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your full satisfaction. Your feedback is usefully used to improve our services so that we can offer you and our future guests a better stay with us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

4/10 Poor

Jean Louis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I booked I didn't realize that EasyHotel was same group as EasyJet. Well, it is the same indeed. Bare minimum, profitability taking over quality, etc... Room had not been thoroughly cleaned, only ONE power outlet available, it really felt like being in a prison cell. I understand that the priority is going to price, but at this level of bareness, it actually becomes a problem. Never again.
Stayed 2 nights in Oct 2023
Response from KH on 12 Oct 2023
Dear Jean Louis,Thank you for your feedback! All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. This is also why we can charge relatively low prices. We have a 24 hour reception and always try to help where we can. If a room is not clean enough, we can solve this for you. We are aware that the placing of our electrical sockets might not be ideal for everyone and have adjusted this in our newer hotels. Your comments are of great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Virginia

Stayed 3 nights in Aug 2023
Response from Choënety on 18 Sept 2023
Dear Virginia, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The area is great but room was noisy and bed wasn’t super comfortable and the plugs and switches were in weird places (like where you lay your head in the middle of the headboard)
Stayed 3 nights in Aug 2023
Response from KH on 15 Aug 2023
Dear Stephanie,Thank you for taking the time to write this review. I am sorry to hear that you have been bothered by the noise. All our hotels are located right in the center and that often brings more noise. I see that you have also stayed on the street side. For a next stay, you can indicate when booking that you would like a room in the back. Here you may have less trouble with the sound of the street. We are aware that the placing of our electrical sockets might not be ideal for everyone and have adjusted this in our newer hotels. All your comments are of great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. Therefore your suggestions are very much appreciated and always reviewed.Kind regards,Team easyHotel Rotterdam City Centre

8/10 Good

Sharon

Stayed 1 night in Aug 2023
Response from Jursel on 6 Sept 2023
Dear Sharon, Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

2/10 Terrible

Sabrak Rassuli

For wheelchair users/disabled guests I wouldn’t recommend this hotel Wheelchair users are forced to pay for a superior room instead of what you have booked
Stayed 1 night in Jul 2023
Response from Choënety on 18 July 2023
Dear Sabrak, We are sorry to hear that your stay was not to your complete satisfaction. All information about our rooms can be found on our website! We have an Superior Double Wheelchair Accessible Room with one double bed. Convenient for guests with mobility problems. We have a 24 hour reception and always try to help where we can. Your feedback is useful to improve our services so that we can offer you and our future guests a better stay with us. We hope you still had a nice time in Rotterdam. Kind regards, Team EasyHotel Rotterdam City Centre

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty poor quality rooms and space for the price
Stayed 3 nights in Jun 2023
Response from Rosalie on 3 July 2023
Dear Neil, Thank you for your feedback! All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. We have a 24-hour reception that can assist you with all your questions and concerns during your stay. We hope that you still had a good time in Rotterdam. Kind regards, Team easyHotel Rotterdam City

2/10 Terrible

Duanjun, Silver Spring

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Price is very high, room is very small。 There is no table no chair no cups in the room, no light in the bathroom。This is the worst and most shabby hotel I have ever stayed in Europe
Stayed 1 night in Jun 2023
Response from Kelly on 14 June 2023
Dear Duanjun,Thank you for taking the time to rate us and write this review. I'm sorry to read that your stay was not what you expected. You are always welcome at the reception to discuss the problems you endure during your stay. All your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. Kind regards,easyHotel Rotterdam City Centre

8/10 Good

HOPE

Stayed 24 nights in May 2023
Response from KH on 4 June 2023
Dear HOPE, Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Staff was friendly and attentive and helpful. Easy access to all transportation
Stayed 3 nights in May 2023
Response from Choënety on 30 May 2023
Dear Claudio, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team EasyHotel Rotterdam City Centre

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay
Perfect for what we needed as we were only in the room to sleep. Close to everything, easy to reach via the metro, friendly service. Only downside is that the room is quite small with little luggage storage space, and the shower temperature is abit all over the place. Great for the price though, would stay again.
Stayed 3 nights in May 2023
Response from Rosalie on 28 May 2023
Dear David, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels.Kind regards, Team easyHotel Rotterdam City Centre

2/10 Terrible

Ricky

Stayed 3 nights in May 2023
Response from Ronniza on 14 June 2023
Dear Ricky,Thank you for taking the time rate us. I'm sorry to read that your stay was not what you expected. You are always welcome at the reception to discuss the problems you endure during your stay. All your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. Kind regards,easyHotel Rotterdam City Centre

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop
One night stay at the hotel, room was fine & comfy bed. Not a massive room, the bed took most of it but suited me. Pretty close to Rotterdam Centraal station. Two stops on the tram or walkable in 10-15 mins. Plenty of bars and restaurants in surrounding area.
Stayed 1 night in May 2023
Response from KH on 16 May 2023
Dear Anthony, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels.Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
Very friendly front desk staff. Very basic accommodations! No where to put your luggage other then the floor., no desk, no front desk phone. Only cleaned the room twice in 13 days, did not know that when I booked the room. Not happy about that! Room size wa very good. Close to many restaurants, including the Markethall. 21 Pincos is a great place to eat! Only 5 blocks to Cental Station.
Stayed 12 nights in Apr 2023
Response from Choenety on 8 May 2023
Dear Timothy, Thank you for your feedback! We are sorry to hear that your stay has not been to your full satisfaction. We have an open space on the sides of our beds where you can store your luggage. We hope you still had a nice time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
I got a single bedroom, they are very small but The bathroom is decent size considering how small the rooms are. After booking, they send you an email to fill out all your information which makes check-in super easy. I checked in in less than 15 seconds. They do have parking, it’s offsite and at €25 is cheaper than other facilities with hotels. I didn’t realize the checkout time was 10 AM, not the end of the world but I’ve never been in a hotel with such an early check out. It’s a budget motel, close to a lot of things. Staff was helpful and for the price, I would stay here again.
Stayed 1 night in Apr 2023
Response from Choenety on 20 Apr 2023
Dear Charles, Thank you for your feedback!. All information about the dimensions of the rooms can be found on our website. We offer smaller rooms due to the limited space we have in the city centre. This is also why we can charge relatively low prices. We have a 24-hour reception that can assist you with all your questions and concerns during your stay. We hope that you still had a good time in Rotterdam.Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Ivon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from KH on 15 Mar 2023
Dear Ivon, Thank you for taking the time to write this review! We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

2/10 Terrible

Mo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty towels were in the room bed is uncomfortable pillow too soft no soap or heating in the room I asked on reception she said no pillow available and heating she will adjust but it was cold
Stayed 1 night in Mar 2023
Response from KH on 5 Mar 2023
Dear Mo, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your complete satisfaction. Your feedback is useful to improve our services so that we can offer you and our future guests a better stay with us. We hope you still had a nice time in Rotterdam. Kind regards,Team easyHotel Rotterdam City Centre

6/10 Okay

Meng

Stayed 1 night in Feb 2023
Response from KH on 23 Feb 2023
Dear Meng, Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kind regards, Team easyHotel Rotterdam City Centre

8/10 Good

Tara

Liked: Cleanliness, staff & service
Lovely stay overall, have to pay for parking and late check otherwise you had to be out by 10am, so lots of extras on top of hotel stay
Stayed 2 nights in Feb 2023
Response from KH on 21 Feb 2023
Dear Tara, Thank you for your feedback! We are sorry to hear that your stay was not what you expected. The concept of easyHotel is that you only pay for the basic needs and other facilities are available for a small fee. Kind regards, Team easyHotel Rotterdam City Centre

4/10 Poor

a awadif

Stayed 2 nights in Feb 2023
Response from Choenety on 9 Feb 2023
Dear A awadif, Thank you for taking the time to write this review! We are sorry to hear that your stay was not to your complete satisfaction. Your feedback is useful to improve our services so that we can offer you and our future guests a better stay with us. We hope you still had a nice time in Rotterdam. Kind regards, Team easyHotel Rotterdam City Centre

4/10 Poor

Zeeshan

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Socket is between the pillows??!!
The location is convenient but the biggest problem is the stupid design of socket location. There are only two sockets. One is next to the door, where you insert the key card, and the other is between the pillows!! Both are inconvenient. If you’d like to charge your electronic devices overnight, you can’t sleep well. At least I didn’t.
Stayed 3 nights in Oct 2022
Response from KH on 29 Oct 2022
Dear guest, Thank you for taking the time to write this review! Your feedback is useful to improve our services so that we can offer you and our future guests a better stay with us. We hope you still had a nice time in Rotterdam. Kind regards,Team easyHotel Rotterdam City Centre

10/10 Excellent

PAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and good shower. Central for good shops & pubs. Twelves minutes approximately to railway station
Stayed 6 nights in Sep 2022
Response from Anna on 29 Sept 2022
Dear Paul, Thank you for your feedback! We hope to welcome you again to our hotel in Rotterdam or one of our affiliated hotels. Kindest regards, EasyHotel Rotterdam City Centre.

8/10 Good

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very central
Stayed 3 nights in Sep 2022
Response from KH on 14 Sept 2022
Dear Andrew, Thank you for taking the time to write this review. We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels.With kind regards, easyHotel Team

4/10 Poor

Graham

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Rosalie on 27 Aug 2022
Dear Graham, Thank you for your feedback! We have a 24 hour reception and always try to help where we can. We hope to welcome you again in our hotel in Rotterdam or one of our other hotels. Kind regards, EasyHotel Team.

8/10 Good

darko

Stayed 2 nights in Jul 2022
Response from Anna on 25 July 2022
Dear guest, Thank you for your rating . We are really glad that you enjoyed your stay with us. It has been a pleasure to welcome you and we look forward to welcoming you again to easyHotel Rotterdam, or to one of our affiliated hotels. With kind regards, easyHotel Team.

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Albertico, Oranjestad

Liked: Staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Rotterdam on 7 Apr 2021
Dear Anthony, Thank you for taking the time to rat us. We are glad to see that you enjoyed your stay with us. I can see that you did not give us the maximum score. If you have any suggestions that could improve our services I would love to hear them from you. It was a pleasure having you as our guest and we look forward to welcoming you again in the future. Kind regards, Ronniza easyHotel Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience felt Warmed and Welcoming...
Stayed 4 nights in Dec 2020
Response from easyHotel Team on 1 Jan 2021
Dear Anonymous, Thank you for rating us. I am glad to see that you enjoyed your stay with us. Kind regards,Katia easyHotel Team

2/10 Terrible

Fritz, Wakefield QC Canada

I didn't like not to be Reimbursed, either by Expedia or the Hotel, because all flights to Europe were cancelled prior to my Stay. The Case is with my Credit Card Insurance now!
Stayed 6 nights in Jun 2020
Response from Ronniza on 14 June 2020
Dear Fritz, Thank you for taking the time to write this review. I am sorry to see that you were not able to stay in our hotel. I kindly advise you to contact expedia regarding your situation. Kind regards, Ronniza easyHotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020
Response from Ronniza on 19 Mar 2020
Dear Anonymous, Thank you for your rating! Kind regards, Ronniza easyHotel Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Kirsten on 16 Mar 2020
Dear John, Thank you for your rating! Kind regards, Kirsten easyHotel Team

6/10 Okay

Edison

Travelled with group
close to shopping, bars, restaurant, metro station easy walk to Rotterdam centraal station ideal for short stay (2-3 days) very basic
Stayed 2 nights in Mar 2020
Response from Kirsten on 11 Mar 2020
Dear Edison, Thank you for your review and your rating! It was a pleasure having you as our guest and we hope to welcome you back in the future. Kind regards, Kirsten easyHotel Team

6/10 Okay

shahnawaz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Ronniza on 4 Mar 2020
Dear Shahnawaz, Thank you for rating us! Kind regards, easyHotel Team

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020
Response from Kirsten on 1 Mar 2020
Dear Anonymous, Thank you for your rating. I'm sorry to read that you give not the maximum score. We have a 24/7 reception available and we always help where we can. It was a pleasure to welcome you and we hope to welcome you back again in the future. Kind regards, Kirsten easyHotel Team

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Uncomfortable bed and very small room. Had to pay for coffee.
Stayed 3 nights in Feb 2020
Response from Kirsten on 26 Feb 2020
Dear Anonymous, Thank you for taking the time to complete your review. I am sorry to read that your stay was not what you expected and that you did not give us the maximum score. If you have any suggestions that could improve our services I would love to hear them from you. All our facilities are menioned on our website. It has been a pleasure to welcome you and we look forward to welcome you again to easyHotel Rotterdam, or to one of our affiliated hotels. Kind regards, Kirsten easyHotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Kirsten on 19 Feb 2020
Dear Anonymous, Thank you for rating us! It was a pleasure to welcome you and we hope to welcome you back again in the future. Kind regards, Kirsten easyHotel Team