All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 183 out of 403 reviews" "
10 - Excellent
183
Rating 8 - Good. 136 out of 403 reviews" "
8 - Good
136
Rating 6 - Okay. 48 out of 403 reviews" "
6 - Okay
48
Rating 4 - Poor. 29 out of 403 reviews" "
4 - Poor
29
Rating 2 - Terrible. 7 out of 403 reviews" "
2 - Terrible
7
8.4/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Amy
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Regular guests. Rooms are always beautiful and clean. Great location to make a day at Great Keppel Island travelling Keppel Konnections ferry from the Waterline.
The room I stayed in, the courtyard was covered in dirt and leaves, I checked in at 4.30pm. There was no information on how to connect to the wifi. There was no parking available. The designated smoking area was the BBQ area where people are preparing food.
The pool was small for the size if the complex. As a middle age person was not comfortable utilising the pool when it was full ALL day with a very large number of children.
Lovely place to stay, clean, great ammenities, very nice and helpful staff. Little disappointed that for the price we paid, the tv in the bedroom didn’t work, it wasn’t a rainfall shower as advertised and the restaurant wasn’t open for breakfast on a Saturday morning as advertised. Little things, but all in all, would still recommend it.
Stayed for a night after a day trip to the Great Keppel Island. Great location, so I didn't have to drive after the long day. The heated pool is amazing in this cool weather.
Fabian
Stayed 1 night in Aug 2023
8/10 Good
Jennifer
22 Aug 2023
Liked: Cleanliness, room comfort
A pleasant room with a little courtyard.
It was a nice room. I was pleasantly surprised. The bin in the kitchen had not been emptied though. It had quite a lot of rubbish in it.
Rooms are excellent and roomy, restaurant is fabulous and very convenient to the ferry to the islands.
We would definitely stay there again. Overlooking the water is always special. :)
Larry
Stayed 1 night in Jul 2023
Response from Charlie on 5 Aug 2023
Thanks Larry, was lovely meeting having you, travel save and look forward to seeing you again in these parts.CharlieManager
6/10 Okay
Stephen
Travelled with partner
29 July 2023
Liked: Cleanliness, amenities
Table and chairs old and wobbly. Table scored and marked. Light in headboard not functional and inadequately secured with exposed wiring join.
Stephen
Stayed 4 nights in Jul 2023
Response from Charlie on 30 July 2023
Hi Stephen,Great to chat with you on check out yesterday, thanks for the feedback. As discussed I have spoken with the owner regarding furniture and hoping to upgrade soon.Take care and travel safe.RegardsCharlieManager
6/10 Okay
Verified traveller
24 July 2023
Liked: Cleanliness, room comfort
Noise Noise Noise
Resort is clean & tidy, but a bit dated and could do with a refit, modernisation, and better staff attitude.
Bathroom is very small and Kitchette very basic. Don't plan to do much cooking here, just toasting and microwave.
Two issues particularly disappointed us; an abrupt manager and noise. There's actually a sign in the room requesting guests keep noise down, but we had two nights listening to very loud doof doof 'music' blaring from the back of the adjoining restaurant. If you want a peaceful evening, look elsewhere.
Verified traveller
Stayed 3 nights in Jul 2023
Response from Charlie on 24 July 2023
Hi,We welcome your feedback, and thankyou for taking the time. All our units are privatly owned and we do have a few budget accommodations left to be renovated by the owners (priced accordingly). So glad the room was lovely and clean for you, we are very proud of our housekeeping team..Yes it is a bit tricky with the ajoining restaurant, please don't hesitate to request a quieter room next visit, and we would be more than happier to upgrade you to a studio, rather than budget.CharlieManager
Charlie and her team were warm, hospitable hosts, who went out of their way to make our stay more comfortable.
Bernard
Stayed 1 night in Jul 2023
Response from Charlie on 30 July 2023
Hi Bernard,So lovely to chat with yourself and your lovely wife, very lucky to have such a supportive team of staff working her at Rosslyn Bay Resort. Thanks for making the trip to the coast.Charlie
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Hi Grant,Thank you for your review. We are sorry to hear about the shower. We will refer this feedback to the owner of the resort. We hope to welcome you back in the future.
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Hi Ashley,Thank you for staying with us. We are thrilled to see that you have enjoyed your stay. We hope to welcome you back to Rosslyn Bay Resort in the future.
I very much enjoyed my stay at Rosslyn Bay Resort. The studio room was a nice size with everything we needed. Kids loved the pool. Staff were amazing.
Violette
Stayed 1 night in Jul 2023
Response from Rosslyn Bay Resort on 1 Aug 2023
Hi Violette,Thank you for staying at Rosslyn Bay Resort. We greatly appreciate guest feedback. It is lovely to hear that you enjoyed staying with us and we hope to welcome you back to the resort in the near future! Warm Regards,Rosslyn Bay Resort Team