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"Everything was amazing until we left. Had a issue with transfer back to the resort. Im not sure who fault this is if it was the transfer company or the resort so I dont wanna blane the resort for this. Butter found another transfer and we made it on time to our flight."

"The place and staff were wonderful "

"The room was super duper clean. And it was nice to leave for dinner and come back to your bed turned down. Staff was great. Just had a bit of a tiff with our butler day one. I thought the breakfast was splendid. I loved that they had a ‘shot’ of the day of potent and healthy juices! Loved loved that. The omelette station was our favorite and if you are a coffee lover their cappuccino was delicious. And I’m a very particular coffee drinker. Breakfast was our favorite meal. The exercise space was also great. As I exercised there practically every day before getting my spot in the beach,"

"Amazing resort with friendly staff. Very clean and always maintaining property. Front desk and concierge also extremely helpful. Beautiful views and right on the beach. Also walking distance to pigeon island!"

"The garden was full of weeds, crickets, lizards It was scary to walk after 9 pm There were kokraches and ants allover the place The beach towels were dirty and always few in number The restaurant service were slow , low quantity"

"I stayed at this hotel because the Bay Garden Hotel was too outdated, with old beds, and I didn't think I could sleep there. We switched to the Bay Garden Beach Resort, where we paid $600 CAD per night. It looked nice with its beach, pools, and gardens, but the glamour faded upon closer inspection. The price didn't include breakfast, which cost about $35.00 CAD per person, and dinner buffet was approximately $90.00 CAD. The first room we received was a "garden view" overlooking a construction site, with very saggy beds with an obvious large dip in the middle. After complaining about the room, we were moved to a pool-view room with newer beds, but the springs snapped when you moved. The linens felt rough, the blankets were Vellux, and one was torn. The bed cover appeared stained or dirty. The furniture was peeling, and the bathroom looked like it had recently been renovated but looked dingy up close, with cracked tiles and leftover towel rack hardware hanging off the wall. The worst issue was that we had NO HOT WATER. On our second night, the air conditioner started leaking water onto the floor, and when the maintenance guy came to fix it, you could see a large buildup of mould. I am not one who ever spends $600.00 a night on a hotel. I am happy with a Hampton Inn. I understand St. Lucia is expensive, if you get a great deal on an all-inclusive go, it's beautiful; however, do not pay this much for this hotel, it's not worth it. I must say the staff were very lovely!"

"The staff was amazing!!!!"

"Superb resort with great staff and great amenities."

"Restaurant selection was good, very clean and staff are friendly/helpful "