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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Travelers stay productive with high-speed internet and meeting rooms at this Rochester hotel, then unwind with a refreshing dip in the indoor pool.

Choose dates to view prices

Holiday Inn Hotel & Suites Rochester - Marketplace is conveniently near the University of Rochester. Guests appreciate amenities like dry cleaning, a business center, and in-room WiFi. The indoor pool and fitness center are perfect for relaxing or energizing after a busy day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$157
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Located in Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is in the business district and near the airport. Frederick Douglass Statue and Susan B. Anthony House are local landmarks, and some of the area's attractions include Strong and Tim Hortons Iceplex. Veterans Memorial Park and Highland Park are also worth visiting.
Visit our Rochester travel guideOpens in a new window
Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • Tim Hortons Iceplex - 3 min drive - 2.2 km
  • Cinemark Movies 10 - 5 min drive - 2.2 km
  • University of Rochester - 7 min drive - 7.2 km

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Mission BBQ - ‬10 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel near University of Rochester
Consider a stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and take advantage of dry cleaning/laundry services, a bar and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A front desk safe, coffee/tea in reception and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Fridges, microwaves and free infant beds

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 5 2026 until January 31 2026 (dates subject to change).

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG on 19 Jan 2026 start from AU$156.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG located?

Situated near the airport, this hotel is within 1 mile (2 km) of Marketplace Mall and Monroe Community College. Tim Hortons Iceplex and Fair and Expo Center are also within 3 miles (5 km).

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Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

Reviews

8/10 Good

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location with lots of shopping and food choices. Hotel staff was very friendly and breakfast was fresh and hot!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly nice. Fantastic breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Check in staff, restaurant staff. Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, Bar-restaurant on site
Stayed 1 night in Sep 2025

8/10 Good

Marlon

Liked: Staff & service, amenities, property conditions & facilities
Close proximity to my travels.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. The pool area was clean. The bar was nice and the bar tender was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

BO

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean property.
Stayed 1 night in Jun 2025

8/10 Good

Jacob

Liked: Amenities
Nice location for shops
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and friendly staff for a quick stay while traveling
Stayed 2 nights in Jun 2025

8/10 Good

Andrew Stephen

Nothing wrong with the property. Bed was comfy and the room was adequate. Only 1 person on duty it seemed like and the counter was often vacant if you wanted to buy snacks or a drink which was inconvenient. Otherwise it was a solid stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk that checked us in was incredibly helpful. We enjoyed our stay. The hotel was clean and quiet.
Stayed 1 night in May 2025

6/10 Okay

Johnna

Disliked: Property conditions & facilities
Room was fine
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, room not ready at 5:30 in evening. That was my only complaint
Stayed 1 night in Sep 2025

4/10 Poor

Jamie

Disliked: Property conditions & facilities
Room was very small, the rolling table wheels fell off right away, the refrigerator made a terrible noise that kept me up all the first night. When I reported this to the front desk they told me they could or I could just unplug it. This left me without a fridge and I had to throw out the leftovers we had for snack. Overall the room was clean. The shower could use some extra attention and bleach. The house keeping staff where very sweet and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff is wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property and great beds and bedding, friendly staff and good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the hotel is in a great safe location.
Stayed 1 night in Jan 2025

8/10 Good

CURT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the highway and lots of restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away!

We were in the area for a weekend away. Very nice, clean hotel. Room was very spacious as we has a king suite. Staff was friendly and helpful. Close to everything in the city. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and plenty to do around it.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, room nice and clean,good breakfast
Stayed 2 nights in Aug 2024

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities
The young man that checked me in was professional and friendly, the young woman, who was on during the evening hours, and when I checked out, was extremely rude, and didn’t appear to know what she was doing. I also waited at the desk for a number of minutes with nobody around when I needed assistance, when I finally received help, the receptionist, along with two others came from the back room where again, she was extremely unfriendly. The young lady that was with her, didn’t appear to be a part of the staff. She and another woman who was present, followed me to my room, to provide me with another coffee pod for the Morning, after the receptionist noted that she couldn’t assist me. They were polite therefore I was sure to tip them, even though I was almost certain that they were not employees. There was another receptionist behind the counter during this encounter who didn’t smile, or even acknowledge my presence. At 10:30 am, on the morning of my departure, I received a very loud banging on my door, (my do not disturb tag was hanging,) with a woman announcing, “House keeping.” Check out is at 11:00, not 10:30, the parking lot had maybe three other vehicles therefore I know that she was in a rush to get done. I will not go back.
Stayed 2 nights in Dec 2025

8/10 Good

Kalaban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and staff were very friendly and kind. Easy and quick check-in and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be the only place I stay when traveling to Rochester Ny. Affordable, very clean, easy Check in, breakfast was great, easy access to everything you need, great location what else can I say
Stayed 2 nights in Nov 2024