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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Hotel in Rochester with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Bar (on property)
Property amenity
Property amenity
Exterior
Holiday Inn Hotel & Suites Rochester - Marketplace is conveniently near the University of Rochester. Guests appreciate amenities like dry cleaning, a business center, and in-room WiFi. The indoor pool and fitness center are perfect for relaxing or energizing after a busy day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
The current price is AU$167
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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8.0 out of 10, Very good, 1,020 reviews
The price is AU$164
includes taxes & fees
12 Nov - 13 Nov
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About the area

Located in Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is in the business district and near the airport. Cinemark Movies 10 and Geva Theatre Center are cultural highlights, and travellers looking to shop may want to visit Marketplace Mall and Park Avenue. Looking to enjoy an event or a game while in town? See what's happening at Tim Hortons Iceplex or Blue Cross Arena.
Visit our Rochester travel guideOpens in a new window
Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • University of Rochester - 6 min drive - 5.4 km
  • Strong Memorial Hospital - 6 min drive - 5.4 km
  • Rochester Institute of Technology - 7 min drive - 7.6 km

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Mission BBQ - ‬10 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel near University of Rochester
Consider a stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and take advantage of dry cleaning/laundry services, a bar and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A 24-hour front desk, a banquet hall and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Fridges, microwaves and free infant beds

Similar properties

Exterior

Hampton Inn & Suites Rochester/Henrietta

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 1,014 reviews
The price is AU$200
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG on 16 Nov 2025 start from AU$166.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG located?

Situated near the airport, this hotel is within 1 mile (2 km) of Marketplace Mall and Monroe Community College. Tim Hortons Iceplex and Fair and Expo Center are also within 3 miles (5 km).

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Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 437 out of 1010 reviews
Rating 8 - Good. 295 out of 1010 reviews
Rating 6 - Okay. 145 out of 1010 reviews
Rating 4 - Poor. 65 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, Bar-restaurant on site
Stayed 1 night in Sep 2025

8/10 Good

Marlon

Liked: Staff & service, amenities, property conditions & facilities
Close proximity to my travels.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. The pool area was clean. The bar was nice and the bar tender was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-Friendly/Traveling alone I am careful where I stay, I felt safe and comfortable here.
Stayed 1 night in Sep 2025

8/10 Good

Jagger

Liked: Cleanliness, amenities
Safe
Stayed 1 night in Sep 2025

8/10 Good

Jacob

Liked: Amenities
Nice location for shops
Stayed 1 night in Jul 2025

10/10 Excellent

Choudhury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night but it was very good place
Stayed 1 night in Aug 2025

10/10 Excellent

MAHALA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨‍🍳). Great location that’s near all.
Stayed 1 night in Aug 2025

10/10 Excellent

BO

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean property.
Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed Rochester property very much
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and friendly staff for a quick stay while traveling
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we drop off or pick up our son for college. The rooms are always clean and hotel itself is very spacious. Continental breakfast is complimentary when we're here. Not sure about other times of year. The area is walkable to many restaurants and stores.
Stayed 1 night in Aug 2025

8/10 Good

Andrew Stephen

Nothing wrong with the property. Bed was comfy and the room was adequate. Only 1 person on duty it seemed like and the counter was often vacant if you wanted to buy snacks or a drink which was inconvenient. Otherwise it was a solid stay.
Stayed 3 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, room not ready at 5:30 in evening. That was my only complaint
Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca

They canceled my reservation without notifying me. I had to scramble at 10 pm on a Friday night after a 5 hour drive to find other accommodations.
Stayed 1 night in Sep 2025

6/10 Okay

Maureen

Disliked: Cleanliness
The pillows smelled. The air conditioner did not cool the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Environment
Stayed 1 night in Aug 2025

6/10 Okay

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with updates to lobby and rooms, though hallways, carpets, foom furniture and finishing are clearly aged. It served its purpose. Housekeeping was lacking. During our 5 night stay, trash was emptied, but towels were changed and beds were made only twice. No replacements were provided for toilet paper, tissues or laundry bags throughout the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was not ppen on weekends due to staffing.
Stayed 6 nights in Sep 2025

8/10 Good

LIZANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with the view 🌧️
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, free breakfast,
Stayed 1 night in May 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay. However, the front door said guests would have to use their key card to enter after 10pm but the door opened without the card and no one was at the desk as far as I could tell on either night. In addition, the toilet stopped flushing late in the evening and no one answered the service call. Did not see anyone at the desk when I came back that night so did not walk out there for help. Leaving next day so informed cleanig staff and front desk when we left.
Stayed 2 nights in Sep 2025