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Reviews of Hilton Rochester Mayo Clinic Area

3.5 out of 5
Hilton Rochester Mayo Clinic Area
10 East Center Street, Rochester, MN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 330 reviews" "
Rating 8 - Good. 33 out of 330 reviews" "
Rating 6 - Okay. 7 out of 330 reviews" "
Rating 4 - Poor. 3 out of 330 reviews" "
Rating 2 - Terrible. 3 out of 330 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

CHRISTOPHER, PLYMOUTH

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only gripe about the entire stay was that both of my interactions with a particular individual at the front desk were less than pleasant. Other than that, the room itself was impeccable and quiet. We didn't hear even as much as a whisper or a thud our entire weekend. The pool area was clean, the restaurant located on the 2nd floor was fantastic, and I appreciated the attached parking ramp.
Stayed 2 nights in Apr 2024

10/10 Excellent

fanchon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so AMAZING and polite.
Stayed 1 night in Apr 2024

10/10 Excellent

Muzaffar

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Min Liang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Reta

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana, Cedar Rapids

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lori

Stayed 2 nights in Mar 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything hoped it would be.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Edwin

Travelled with family, Business traveller
Will return
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Business traveller
Liked: Staff & service, property conditions & facilities
Staff is extremely nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Felix

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2024

6/10 Okay

Gale

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Due to flight changes and delays, we arrived at 3:30 a.m. The staff was very rude about is checking in then. They were running reports and said they couldnt check us in and that we should have called. I informed them that I did call 2 days prior, as soon as AK Airlines changed our flight times. I told them that whoever I spoke with told me it was fine and she would leave a message. The staff argued with me that she had really told me that! After flying and driving from Minneapolis (total of 17 hrs) this was not a nice welcome. Staff was incredibly rude. They should be more empathetic, especially considering they get a lot of Mayo patients (like us). They also refused to let us have a late checkout that we wanted because of a Mayo appointment. The staff was not helpful in trying to get instructions to go places on the skywalk. They should know this stuff! The only positives weee that the rooms and hotel itself were very nice, and the valet/shittle drivers were very nice. It was not worth the price at all and we would not stay there again. In fact, we ended up moving to a different hotel connected to the skywalk.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lynn

4/10 Poor

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lydia

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2023

4/10 Poor

Kezia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Amenities

10/10 Excellent

Jeffrey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was connected to the skyway with the Mayo Clinic. It made my trip much easier. I highly recommend this hotel for your stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton for the first time to attend the concert "Girl Named Tom" at the Civic Center. Very convenient. We loved our stay in every way!
Stayed 1 night in Dec 2023

10/10 Excellent

Nora, Roscoe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The valet staff were very kind and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay while having appointments at Mayo!
Stayed 10 nights in Nov 2023

10/10 Excellent

Lawrence, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Housekeeping department does a great job.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Pillows are a downer
Great hotel, great location! Shopping and dining right next door. We were on the 10th floor, corner room, great views of the city and countryside. The only bad thing were the pillows on the bed. They were feather, and gave no support whatsoever. I ended up using one of the sofa pillows to help give me some head and neck support.
Stayed 2 nights in Nov 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hotel, excellent personnel, very convenient location, airport servicio on private car (not shuttle) , the best at Mayo Clinic Rochester and I have tried others in the post, this is my fourth stay there in 5 years
Stayed 5 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

10/10 Excellent

KEYNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Devin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with an amazing pool/hot tub/gym💕
Stayed 2 nights in Oct 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband had surgery at the Mayo Clinic and we were back and forth many times. Your valet service was excellent. The entire staff was great. Thanks so much. It means a lot especially in hard times when people are kind and helpful!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dominick, River Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially across the street from the Mayo complex with free transportation to the various buildings.
Stayed 2 nights in Oct 2023

10/10 Excellent

Youssef, Des Moines

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in Oct 2023

10/10 Excellent

Todd

Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023