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Hilton Garden Inn Rochester Downtown

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Indoor pool
In-room safe, free cots/infant beds, free rollaway beds, free WiFi
In-room safe, free cots/infant beds, free rollaway beds, free WiFi
Room Amenity

Overview of Hilton Garden Inn Rochester Downtown

Hilton Garden Inn Rochester Downtown

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationGenesee River's High Falls9 min walk
  • Popular LocationStrong9 min walk
  • Popular LocationPont de Rennes Bridge16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Hilton Garden Inn Rochester Downtown is in the city centre and near a train station. Eastman School of Music and Rochester Auditorium Theater are cultural highlights, while Main Street Armory is a notable landmark. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Popular Location

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Blue Cross Arena - 7 min walk
  • Genesee River's High Falls - 9 min walk
  • Strong - 9 min walk
  • Pont de Rennes Bridge - 16 min walk

Getting around

  • Rochester Station - 11 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • Drifters — 1 min walk
  • Tapas 177 - 6 min walk
  • Max of Eastman Place - 7 min walk
  • Java's Cafe - 7 min walk
  • Temple Bar & Grill - 7 min walk

About this property

Hilton Garden Inn Rochester Downtown

3-star Rochester hotel in Downtown Rochester, walk to Blue Cross Arena
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 106 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and iPod docking stations. Flat-screen TVs, room service and free local calls are among the other amenities available to guests.
Hilton Garden Inn Rochester Downtown offers 106 forms of accommodation with iPod docking stations and a safe. 37-inch Flat-screen televisions come with pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per day)
  • Valet parking on site (USD 15 per week)
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 6 AM to 10 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 9.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 for adults and USD 6.95 for children (approximately)
  • Self-parking fee: USD 10 per day
  • Valet parking fee: USD 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Rochester
Hilton Garden Inn Rochester Downtown Hotel
Hilton Garden Inn Rochester Downtown Rochester
Hilton Garden Inn Rochester Downtown Hotel Rochester

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 195 out of 391 reviews
5 - Excellent 50%
Rating 4 - Good. 121 out of 391 reviews
4 - Good 31%
Rating 3 - Okay. 50 out of 391 reviews
3 - Okay 13%
Rating 2 - Poor. 16 out of 391 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 391 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the parking kept getting losed trying to leave out each day. The motel was beautiful just wish they had a hot tub or jacuzzi to get in they only had a pool and more breakfast option for how expensive the rooms there was no none pork option or grits, pancakes or real breakfast food but what we got was good.
Stayed 2 nights in May 2021

5/5 Excellent

Stayed 3 nights in May 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs freshening - no USB ports and slight humidity odor
Stayed 1 night in May 2021