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Overview of Hilton Garden Inn Rochester Downtown

Photo gallery

Featured image
Indoor pool
In-room safe, free cots/infant beds, free rollaway beds, free WiFi
In-room safe, free cots/infant beds, free rollaway beds, free WiFi
Room Amenity

Hilton Garden Inn Rochester Downtown

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRochester Riverside Convention Center1 min walk
    Popular LocationMonroe Community College2 min walk
    Popular LocationBlue Cross Arena7 min walk
    AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive

Choose dates to view prices

  • Room, 1 King Bed with Sofa bed (Larger Room)

    Room amenities

    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed (Larger Room)
  • Room, 1 King Bed, Accessible (Rollin Shower)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Rollin Shower)
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible (Rollin Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Rollin Shower)
  • Junior Suite (2 Queen Beds & Sofa Bed)

    4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsJunior Suite (2 Queen Beds & Sofa Bed)
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Deluxe Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible
  • Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 1 King Bed with Sofa bed (Larger Room)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed (Larger Room)
  • Junior Suite, 2 Queen Beds, Accessible

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsJunior Suite, 2 Queen Beds, Accessible
  • Suite, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 1 King Bed with Sofa bed (Wetbar)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed (Wetbar)
  • Suite, 1 King Bed, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 1 King Bed (With Drinks-Snacks)

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (With Drinks-Snacks)
  • Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
  • Room, 1 King Bed, Accessible (Hearing)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Hearing)
  • Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More detailsJunior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

About this area

Rochester

Located in Rochester, Hilton Garden Inn Rochester Downtown is in the city centre and near a train station. Eastman School of Music and Rochester Auditorium Theater are cultural highlights, while Main Street Armory is a notable landmark. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Popular Location

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Monroe Community College - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 7 min walk
  • Manhattan Square Park and Ice Rink - 8 min walk

Getting around

  • Rochester Station - 11 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.) - 10 min drive

Restaurants

  • Drifters — 1 min walk
  • Tapas 177 - 6 min walk
  • Max of Eastman Place - 7 min walk
  • Java's Cafe - 7 min walk
  • Temple Bar & Grill - 7 min walk
View map

About this property

Hilton Garden Inn Rochester Downtown

3-star Rochester hotel in Downtown Rochester, walk to Blue Cross Arena
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 106 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and iPod docking stations. Flat-screen TVs, room service (during limited hours) and free local calls are among the other amenities available to guests.
Hilton Garden Inn Rochester Downtown offers 106 forms of accommodation with iPod docking stations and a safe. 37-inch Flat-screen televisions come with pay-per-view films. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per day)
  • Valet parking on site (USD 15 per week)
  • On-site parking is wheelchair accessible
  • Free return airport shuttle from 6 AM to 10 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 9.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Free toiletries

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 for adults and USD 6.95 for children (approximately)
  • Self-parking fee: USD 10 per day
  • Valet parking fee: USD 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Rochester
Hilton Garden Inn Rochester Downtown Hotel
Hilton Garden Inn Rochester Downtown Rochester
Hilton Garden Inn Rochester Downtown Hotel Rochester

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Rochester Downtown and receive a full refund?
Yes, Hilton Garden Inn Rochester Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Rochester Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Garden Inn Rochester Downtown?
As of 20 Jan. 2021, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester Downtown on 21 Jan. 2021 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Garden Inn Rochester Downtown have a pool?
Yes, this property has an indoor pool.
Is Hilton Garden Inn Rochester Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Garden Inn Rochester Downtown?
Self-parking is available for USD 10 per day. Valet parking is available for USD 15 per week.
What time is check-in at Hilton Garden Inn Rochester Downtown?
Check-in is from 3 PM - 2 AM. After-hours check-in is not available.
What time is check-out at Hilton Garden Inn Rochester Downtown?
Checkout is at noon.
Does Hilton Garden Inn Rochester Downtown provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hilton Garden Inn Rochester Downtown located?
Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center, Blue Cross Arena and Eastman School of Music. Strong and Rochester Auditorium Theater are also within 1 mile (2 km). Rochester Station is 11 minutes by foot.
4.2
Very good
Rating 5 - Excellent. 173 out of 349 reviews
5 - Excellent 50%
Rating 4 - Good. 110 out of 349 reviews
4 - Good 32%
Rating 3 - Okay. 43 out of 349 reviews
3 - Okay 12%
Rating 2 - Poor. 15 out of 349 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 349 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was great and up to our room in under 20 minutes. Pool was nice, clean and empty
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Location, cleanliness and the kindness of the personnel.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Presentation, friendly greeting, welcoming environment, great food, CLEANNNNNNN ! Everything was perfect!
Stayed 1 night in Dec 2020

2/5 Poor

Happy face iconLiked: Property conditions & facilities
The location is great. I didn’t like that they charge for water. They should have a sign stating that the water bottles in the room are not complimentary. Also, they advertise free airport shuttle but when I called to be picked up they told me that they no longer offer that service
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful view, the cleanliness The overall stay was a nice experience
Stayed 1 night in Oct 2020

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