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Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
32-inch LCD TV with cable channels, MP3 docking station

Guest reviews

4.2/5 Very good
725 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Free airport shuttle
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationBill Gray's Regional Iceplex4 min drive
Popular LocationStrong Memorial Hospital6 min drive
Popular LocationMarketplace Mall7 min drive
AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive

Choose dates to view prices

  • Standard, One King and One Sofa Bed

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard, One King and One Sofa Bed
  • Standard, Two Double Beds

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard, Two Double Beds
  • One King Bed, Non-Smoking, Accessible

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsOne King Bed, Non-Smoking, Accessible
  • One King Bed, Accessible, Roll In Shower

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsOne King Bed, Accessible, Roll In Shower
  • Junior Suite, 1 Bedroom

    Room amenities

    • Sleeps 6
    More detailsJunior Suite, 1 Bedroom

About this area

Rochester

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travellers eager for a bit of culture can stop by Strong, while those who have shopping on the agenda may want to visit Marketplace Mall and Eastview Mall. Looking to enjoy an event or a match? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.
View map
Popular Location

What's nearby

  • Bill Gray's Regional Iceplex - 4 min drive
  • Strong Memorial Hospital - 6 min drive
  • Marketplace Mall - 7 min drive
  • University of Rochester - 7 min drive
  • Highland Park - 10 min drive

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

Restaurants

  • Bistro 252 — 1 min walk
  • The Atrium Lounge — 1 min walk
  • Sticky Lips BBQ Juke Joint - 9 min walk
  • The King and I - 10 min walk
  • Longhorn Steakhouse - 19 min walk

About this property

DoubleTree by Hilton Rochester

3.5-star hotel near Bill Gray's Regional Iceplex
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free shopping centre shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. All 248 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Guests will also find MP3 docking stations, room service (during limited hours) and premium bedding.
DoubleTree by Hilton Rochester offers 248 forms of accommodation with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking
  • Free return airport shuttle from 5 AM to 11 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 14.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 4:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 5 AM to 11 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 14.95 for adults and USD 8.95 for children (approximately)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Rochester Hotel
DoubleTree Hilton Rochester

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Rochester and receive a full refund?
Yes, DoubleTree by Hilton Rochester offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Rochester cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Rochester have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 AM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at this hotel?
Check-in is from 4:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11:00 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Situated near the airport, this hotel is 1.4 mi (2.3 km) from Bill Gray's Regional Iceplex and 1.9 mi (3 km) from Marketplace Mall. University of Rochester and Nazareth College are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for DoubleTree by Hilton Rochester

4.2
Very good
5 - Excellent
349
4 - Good
247
3 - Okay
74
2 - Mediocre
36
1 - Poor
19
4.4
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the hotel . Service and staff were amazing

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was great! Very clean & spacious room. Beautiful lobby! No complaints!!!

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The great services including from check in to room service and others in-between. A truly recommended hotel for today and tomorrows trips.

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Really appreciated cleanliness and the hosoitakity

Stayed 2 nights in Jun 2020