Fridge, microwave, oven, stovetop

Reviews of Beachfront Home On Lake Ontario W/60 ft Of Private Beach


Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 102 reviews" "
Rating 8 - Good. 16 out of 102 reviews" "
Rating 6 - Okay. 6 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.0/10

Cleanliness

Reviews

10/10 Excellent

Heidi U.

Liked: Cleanliness
Eclipse 2024
The setting and home worked beautifully for our 3 couples and 2 grown children. You can't beat staying on Lake Ontario with the lovely view and sandy beach! Kitchen was stocked better than I expected with plenty of utensils, pots, cutlery, dishes and glassware. Bring your own spices. Plenty of linens, again, more than I expected. The host quickly responded when we communicated about a problem with the water heater. The gas grill could also use a deep thorough cleaning. Despite the cloudy eclipse day we absolutely loved the experience and would return!
Stayed 3 nights in Apr 2024

4/10 Poor

STACY H.

Disliked: Cleanliness
Fire the cleaning crew.
We rented this property to bring my son and granddaughters to my father’s 80th surprise party. We were instead surprised at how dirty this place was. From taking pans and dishes out that were put away with food and crumbs still on them. The dish washer was in need of repair. The window sills were covered in bugs and dirt. The sliding glass doors out to the back deck, took a crew of 3 to open they were so badly in need of repair. The 2nd floor consists of 3 bedrooms. Not enough lights in the 2 spare rooms, if they even worked at all. The 2nd floor bathroom still has tape on light fixtures from when it was painted. Cobwebs are an issue here! The master bedroom has a metal canopy that is decorated in individual boxes of cobwebs-THIS IS NOT A GOOD THING! The fan was covered in cobwebs and thick dust. The master closet is a safety hazard, the top rack on the right is at eye level when walking in the closet. This could have been a very serious injury. The closet had 2 irons inside neither worked and if they did would be serious fire hazards. All in all, many items in this review, could’ve been corrected by a good cleaning crew. Some of the safety issues should have been taken care of much longer ago. Great Views though!
Stayed 3 nights in Dec 2023

10/10 Excellent

Gerald F., Stow, OH USA

Liked: Cleanliness
We loved the location!
This property is in a phenomenal location! Easy access to the entire Rochester area with an absolutely great beach right outside the door! A huge deck facing a broad beach leading to Lake Ontario. The lake is really shallow a long way out into the water and is very clean. This is a residential area and not crowded at all. The host is extremely responsive and the whole area was quiet and relaxing. We thoroughly enjoyed our stay!
Stayed 6 nights in Oct 2023

6/10 Okay

Olivia S.

Liked: Cleanliness
Great location and beach access but in need of some TLC.
Our family of 5 was in the area for a wedding and this house was in the perfect location for all of the festivities. We enjoyed walking to the local restaurants and the beach was amazing! Checking in was smooth and simple and the host communicated very well throughout our stay. The kitchen needs some updates, the beds and frames should be replaced, and the TVs are a bit outdated. The house smelled great and was clean upon our arrival and we used a lot of the amenities (fire pit and kayaks). Overall we loved the location and beach but the house definitely needs some TLC.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ashley H.

Liked: Cleanliness
Beautiful view
We stayed at this lovely property at the end of August, and it was perfect for us. We have a toddler, and it was his first time at the beach. There is a deck off the back of the house that meets a private sandy beach, that heads straight down to the lake. You still have the sound of the waves without the craziness of the beach/waves, making it a little easier for us with a small child. The master bedroom has big sliding doors, looking straight out onto the beautiful water as well. The house seems like a refinished cottage, so it does need a little love, as mentioned in some of the previous reviews. But overall it was perfect for our family getaway.
Stayed 5 nights in Aug 2023

10/10 Excellent

Katy G.

Liked: Cleanliness
Perfect!
The views are spectacular! The kids loved the beach. The house was well stocked and clean. We found just about everything we wanted - could have used a larger selection of serving bowls but we had no trouble winging it where necessary!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kathleen C.

Liked: Cleanliness
Great Trip
We had a great stay, the house had everything we could need. The beach was fantastic, and enjoyed sitting on the deck listening to the waves.
Stayed 4 nights in Aug 2023

4/10 Poor

Kathy E.

Would not recommend
This house makes a great first impression but has several issues that become more apparent the longer you stay. The house is visibly crooked and in some parts of the house it is so bad you feel off balance. This also impacts the doors which mostly do not open and close correctly. Also, because the house is not level or square, the doors leave a gap even when closed and we would find dozens of bugs hanging out on the ceiling even when we were careful to keep the doors closed as much as possible. The beds are horribly uncomfortable- my hip is tender from the springs poking into my side all night long. The dishwasher buttons are broken and you can’t tell if the cycle is correct. The TV downstairs is old and slow. They don’t have cable and only a couple streaming apps are available. There is no central air and only two of the bedrooms were equipped with window AC units. Also, the kitchen was poorly stocked - only four grownup sized forks, no garbage bags were provided for the kitchen - only small ones for the bathrooms were available. The outdoor furniture was lacking - two of the chairs to the table were broken. The small outdoor sofa was not actually usable since it had no cushions. No beach chairs or beach toys were provided. The only redeeming quality is the location which is why this house gets two stars instead of one. The views were great and the beach area is nice and sandy. However, would recommend choosing a different house.
Stayed 6 nights in Jul 2023

10/10 Excellent

Marcy C., Greensburg

Liked: Cleanliness
Girls trip with my daughter and granddaughters
The place was amazing, everything just as you read on the listing. The girls loved the lake swimming. Very close to Seabreeze Amusement/Waterpark which made it convenient to go twice. The only suggestion I would give is putting an air conditioner in the 3rd bedroom. It was unbearable for the girls at night. All the other rooms were very comfortable. Thanks so much for the opportunity to stay in this beautiful place.
Stayed 4 nights in Jul 2023

10/10 Excellent

Abby D.

Liked: Cleanliness
Wonderful Time!
This is our 3rd time staying at this house and every time, we have always loved it! In addition to the INCREDIBLE view from both inside and outside the house, communication with the property manager is always easy and prompt, the house and overall property are always very clean, and the location is simply unbeatable. I am at ease every time we book because I know we will have a pleasurable experience as we have thus far. We're already looking into booking for next year :)
Stayed 5 nights in Jul 2023

10/10 Excellent

Charmagne C.

Liked: Cleanliness
Perfect friends weekend getaway
The property had everything we needed to enjoy a weekend away. The property was exactly as described. The owner was responsive when we needed them and let us enjoy the property when we didn't. Already booked next summer's friends getaway and can't wait to visit the property again next year.
Stayed 4 nights in Jul 2023
Response from VrboOwner on 13 July 2023
Thank you kindly for the review and we can't wait to have you back!

10/10 Excellent

Kim W.

Liked: Cleanliness
VERY NICE BEACHFRONT HOUSE
Check in with a key code was super easy. Nicely equipped kitchen and bathrooms. Beautiful beachfront location with a great view of Lake Ontario, which is only feet from the expansive deck. Was a relaxing home base for our family to attend a wedding and visit Niagara Falls.
Stayed 3 nights in Jun 2023

10/10 Excellent

Allison S., Lewiston, NY

Liked: Cleanliness
Beautiful View/Location
Overall, the stay was very enjoyable for my family. Having beach access and that gorgeous view each day was truly magical. We spent an entire long weekend at the house and never left. We had everything we needed and loved sitting on the deck all day long. The place was spotless upon our arrival. A few appliances in the kitchen need attention/replacing (fridge, dishwasher and 2 of the stove ranges did not work) Also, we did run out of dish soap our last night, having a stockpile of that somewhere would have been helpful. The bed pillows could be better quality for a more comfortable night's sleep. The price was reasonable though! This is a true hidden gem in WNY!
Stayed 3 nights in Jun 2023

10/10 Excellent

Hannah W.

Liked: Cleanliness
Bachelorette Beach Paradise
My girlfriends and I had an amazing weekend stay celebrating my upcoming wedding! We could hardly believe we were still in Rochester. The property itself is so beautiful and clean, very easy to feel at home! The private beach is an excellent place to lounge in the sun, have a few drinks, and even search for shells and sea glass! We all highly recommend and would absolutely return!
Stayed 2 nights in Jun 2023

10/10 Excellent

Philip P.

Liked: Cleanliness
Private beachfront
My family of 5 enjoyed our stay so much that we re-booked it again for a second time
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas D., Emerald Isle

Liked: Cleanliness
At the lake
Property was right on the lake. Beautiful view and peaceful area. Across the street parking took care of the 3 cars we had. House has a spiral staircase inside but external staircase to get large suitcases upstairs. Lots of beds in the 3 bedrooms. Beautiful waterfront master. The rental manager was very helpful and interactive when we had questions. Thank you for sharing your home.
Stayed 4 nights in May 2023
Response from VrboOwner on 2 June 2023
Thank you for your kind review Thomas! We hope to have you back in the future🙂

10/10 Excellent

Pam Y., Hudsonville

Liked: Cleanliness
Very nice
This beach house is perfectly located right on the beach. The views from the first floor are beautiful. The house is well equipped. We were not the very much but it had everything we would have needed. We were there for the PGA golf tournament in Rochester and the drive to the city was very easy. We loved to be able to walk to the restaurants for dinner, ice cream or an evening libation 😊. If there was one thing to improve, it would have been very nice to have cable TV or some instructions on how to use the TVs.
Stayed 2 nights in May 2023
Response from VrboOwner on 21 May 2023
Thank you very much for your kind review Pam! We will absolutely take into consideration your suggestion for a TV usage guide. We hope you return in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Girls weekend
Everything went great! Such a great location and price. Easy check in and quick response! Definitely will be back :)
Stayed 2 nights in Apr 2023

8/10 Good

Marjory O.

Liked: Cleanliness
Nice 3bdrm on beach
Property is well located and “right on the beach. “…. Main deck connects directly to sand beach. Kitchen facility and upstairs bath off master and main hall were very nicely updated. All bedrooms really share that bath as 2nd bath is on main floor off kitchen. 2nd floor is accessed by spiral staircase and outside stairway, which is a bit challenging when carrying luggage to bedrooms. Master bedroom is well appointed. Other bedrooms are great for guest sharing as each sleep 3 or 4. Metal Bed frames in those rooms need attention as they are easy to walk into and cause injury. Great small house for a couple with lots of kids and friends. We thoroughly enjoyed our stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Stacey W.

Liked: Cleanliness
Couldn't be happier with our lakefront getaway
It was just right. Very happy with it all. We already recommended it to others, and hope to use it again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mikaela B.

Liked: Cleanliness
Weekend in Rochester
This house was absolutely beautiful and exceeded our expectations. The house was so clean and a short drive to Rochester. We had a great time in this cozy beach house and would like to stay in the summer for sure to actually enjoy the private beach!
Stayed 2 nights in Mar 2023

10/10 Excellent

Colton M.

Liked: Cleanliness
Amazing stay 2 years in a row
The view, the communication. Everything was amazing. Big thanks for having me once again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zachary R.

Liked: Cleanliness
Family fun
I was traveling with 5 boys ages 12-16 for a gymnastics competition. We needed a clean safe family friendly location with things to do and places to eat nearby. This was perfect. We did have some communication with property managers and it was very helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kathryn M.

Liked: Cleanliness
Great place! Highly recommend!
Easy to book and communicate with the owner. Online pictures were very accurate. This home was clean and cozy, and everyone stayed warm despite the frigid temperatures outside. The only issue we had was being unable to get the dishwasher started, as no one was familiar with that model. This place is well kept and the we loved the view!
Stayed 2 nights in Feb 2023

10/10 Excellent

Keith L.

Liked: Cleanliness
Great Host & Beautiful Location
I enjoyed my stay even though there were a few bumps in the road. I received the wrong code to unlock the keypad on the door and I woke up the next morning to a power outage - but Traci was so kind, generous, and attentive that she had quick solutions. She picked up the phone every time I contacted her and was great in terms of communication and accommodating. The place is extremely gorgeous and well kept. I wish I had chosen to stay during the warmer months as I imagine it’s beauty is multiplied by 10. Even in the winter, having this spot by the water was amazing. I would definitely recommend anyone to stay in Traci’s property!
Stayed 2 nights in Nov 2022

8/10 Good

Larry J M.

Liked: Cleanliness
Nice place at the lake with a beach
Easy access to a great weekend.
Stayed 2 nights in Nov 2022

8/10 Good

Kristine M.

Liked: Cleanliness
House was great and loved the beach and and fire pit. Being October we had a unusual warm weekend.
The outside deck area and furniture could have been cleaner . Screens on the sliders also would be nice. The doors were very hard to slide open and close. House interior was very clean and nice! The wi fi password is not the password that is posted in 2 spots in the kitchen or on the VRBO check in email. That should be updated for less confusion.
Stayed 1 night in Oct 2022

8/10 Good

Kimberly S., KATY

Liked: Cleanliness
Beach view
The view of the beach was nice, however you could not spend time outside after dark as there was no outdoor lighting to speak of. Outdoor furniture was not clean. The house could use some love and maintaining the property. Doors did not properly close and were difficult to lock due to gaps in the framing. Overall the house was okay for our needs but really needs some TLC
Stayed 3 nights in Oct 2022

10/10 Excellent

Ss F.

Liked: Cleanliness
We loved our stay here
The house was lovely and very clean, the private beach was perfect. My daughter absolutely loved it. The home had so many extras available to enhance the experience, while we didn’t use much, it was nice to see how much care and thought went into planning for guests. We will be booking again for sure.
Stayed 2 nights in Aug 2022

10/10 Excellent

Lisa H.

Liked: Cleanliness
Extended weekend with family
Clean quiet neighborhood great for family get together. Close to attractions and food. Welcoming beachfront property.
Stayed 5 nights in Aug 2022
Response from VrboOwner on 14 Sept 2022
Thank you for your review! It was a pleasure hosting you🙂

10/10 Excellent

Heather P.

Liked: Cleanliness
Charming Beach House
Right on the sand beach. Great for swimming, local restaurants and amenities, clean and cozy. Family loved it.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jackie J.

Liked: Cleanliness
Amazing beach and shallow swimming.
We have rented properties from this owner for many years. The beach and shallow swimming is unbeatable! I love Lake Ontario and can’t wait to return. The house is clean but a few things need attention. The sliders do not close all the way and are extremely hard to open. The beds could be a lot better and the couch is broken. All things that are overlooked on my behalf due to the location. As I said I will rent again and hope these small things are updated/fixed.
Stayed 6 nights in Aug 2022

10/10 Excellent

John P.

Liked: Cleanliness
Rochester shoreline
Wonderful stay. Met all our expectations and more. Great property and beachfront.
Stayed 5 nights in Jul 2022

10/10 Excellent

Kevin A.

Liked: Cleanliness
Great Vacation House
Really amazing house with lots of room and UNPARALLELED views. We loved staying here for our family vacation. The private beach and the literal water out your back door was just what we wanted. This was our first trip to New York and to Lake Ontario and it was everything we wanted. The Seabreeze Amusement Park was a short drive and great fun for the kids. The only cons we had was the A/C were window units and couldn't keep up on the hottest days. We didn't explore much but what we needed was close and easy to find.
Stayed 4 nights in Jun 2022

10/10 Excellent

Linda S.

Liked: Cleanliness
Wonderful experience
Property as described, home was perfect for our family!
Stayed 4 nights in Jun 2022

10/10 Excellent

TAISHA W.

Liked: Cleanliness
Beautiful
We absolutely LOVED it! The backyard scenery was absolutely beautiful! The place was roomy and the neighbors were great.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rose R.

Liked: Cleanliness
Strong Museum weekend getaway
This property fit our needs 100% 6 adults & 2 toddlers Clean and spacious with a deck and private beach. Amazing views from the master bedroom with a deck to watch the sunsets. We will definitely rent this property again.
Stayed 2 nights in May 2022

8/10 Good

Carol B., Pittsburgh, PA

Liked: Cleanliness
Great location! Beautiful beach home.
We rented for graduation weekend in early May. Great location right on the water. Plenty of parking. Beautiful living and dining area. Spiral stairs were a little difficult for older adults. Otherwise, a perfect getaway.
Stayed 4 nights in May 2022

10/10 Excellent

Colleen W.

Liked: Cleanliness
Lovely spot— neighbors a bit fussy about property line and parking but overall lovely
Great for college graduation celebration— stayed for a week
Stayed 7 nights in May 2022

10/10 Excellent

Maureen C.

Liked: Cleanliness
Loved this house
Loved this house - great windows and view, comfortable "hang out" space for family, cooking, playing games, etc.
Stayed 3 nights in Apr 2022

10/10 Excellent

Colton M.

Liked: Cleanliness
Amazing time and amazing property manager.
The communication was amazing. Always responded within 5 minutes. The house is gorgeous. Will definitely be renting again in the summer when there's no snow!
Stayed 2 nights in Feb 2022
Response from VrboOwner on 20 May 2022
We would love to have you back! Thanks so much for your feedback! The summer is definitely wonderful here on the beach!

10/10 Excellent

Donna M., Clermont

Liked: Cleanliness
Sweet Retreat
We enjoyed our stay. The house is charming. Responsive property management. Was too cold to fully enjoy the beach however we adored the view. It’s a bit older home yet very nicely appointed.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 14 Jan 2022
Donna- It was great to meet you and the Kirtland crew. Thank you for the review and we look forward to hosting you and the family again soon. Paul

10/10 Excellent

Julie M., Cohoes, New York

Liked: Cleanliness
Weekend
Great property and location.
Stayed 2 nights in Nov 2021
Response from VrboOwner on 26 May 2022
Thanks so much! please come again soon

6/10 Okay

Ryan R.

Liked: Cleanliness
Very clean but some issues
Overall the location and property is fantastic. However some issues. Dishwasher is falling apart and barely worked. Back slider doors jammed shut and could not open and also leaked lots of cold air. Upstairs shower only one side worked as the other would burn your skin and could not be adjusted. Also no can opener there so that was a challenge. The beds where just awful and felt extremely old and would almost slide you off of them to one side. TV in rooms did not work as they are not smart TV and no cable. So no point in even having a TV in the rooms. Lastly the stairs to the bedrooms is a spiral staircase and bringing bags up and down really stunk., not sure how elderly people could do that. Besides that the place was spacious, clean and has lots of room. Overall it was stocked nicely with cooking items, towels and linens. This place has tons of potential and the views are incredible. But for the price with these issues I was not a fan.
Stayed 4 nights in Nov 2021
Response from VrboOwner on 15 Dec 2021
Hi Ryan- We appreciate your feedback and we are addressing your concerns immediately. We look forward to hosting you again in the future! Paul

6/10 Okay

Kate F., Cambridge, MA

Liked: Cleanliness
Someone save this house, stat!
Location is great and house was clean, but the house itself is not in great shape—like, the end closest to the water (clearly a later addition maybe at the same time as the renovation yo make it open concept) is falling down a little. The sliding doors to the deck/beach are mostly jammed shut; the one that does open barely latches to lock and there’s a visible gap to the outside because the door frames are so warped. Same with many of the windows. There’s also a massive crack on the wall in the primary bedroom that leads down to the squeakiest part of the floor; a little scary. Beds not very comfortable but there are lots of them! It’s a shame because it’s a gorgeous view and a very nice piece of beach. The house is managed by a property company that doesn’t seem to care much about the details—several lightbulbs burned out (couldn’t find replacements) and endless light switches that don’t do anything, so it’s always hard to figure out how to turn on a light; front door outside lights missing or not working, that sort of thing that makes a place just generally kind of annoying.
Stayed 3 nights in Nov 2021
Response from VrboOwner on 15 Dec 2021
Hi Kate- I wanted to send a reply and let you know that we appreciate the feedback and that these are privately owned homes managed by myself and the owner. We have recently heard the beds are no longer comfortable and we will be replacing them to restore comfort to the property. The doors and windows do stick a little as the property is close to the water and settling has affected their full functionality. The light bulbs and switches have been checked and are functioning as they should. There are no missing fixtures. We would appreciate the opportunity to host you again and show you how wonderful our rentals are! Thank you again for the feedback- Paul

10/10 Excellent

Jason S., Charleston SC

Liked: Cleanliness
Quick visit with friends
Amazing location and floor plan Great kitchen and views
Stayed 2 nights in Oct 2021
Response from VrboOwner on 15 Nov 2021
Thank you so much for the kind review! We look forward to hosting you again in the future!

10/10 Excellent

Christopher B.

Liked: Cleanliness
Absolutely delightful opportunity for a quick get away!
Really was impressed with the house and the view. Waking up to that beach view was so breathtaking. I will definitely be renting again!
Stayed 2 nights in Oct 2021
Response from VrboOwner on 15 Nov 2021
Christopher- Thank you so much for the kind review. We are ecstatic you had an amazing time. We look forward to hosting you again soon! Paul

2/10 Terrible

Lawrence B.

Disliked: Cleanliness
Nice location, but run down...
We enjoyed the location and the proximity to grocery store. We had a few cons though - The beds were all old and extremely uncomfortable. A few of them were completely collapsed in the center. If you aren't the winner of the strong man competition good luck getting any of the 3 sliding doors open to the deck. If you are able to get them "closed" they all have a half inch to one inch gap at the bottom. Which lets lots and lots of bugs inside. The stove top burners wouldn't light. we had to buy matches to light the gas stove. All of the seat bottoms are not connected to the actual seats at the table they are broken. Its a high top table so its hard enough to get in them and have to hold the seat bottom down so you don't fall through like what happened to the kids. The first floor bathroom had a window that wouldn't close. It was stuck 2 inches from the bottom when we arrived and wouldn't move. The dishwasher is falling apart. The front control panel is barely holding on. The master bath shower was nice. We were only able to adjust one of the shower head temperatures though. Lots of the lights/switches didn't work. We were going to grill but it was leaking propane when we turned on the tank. The grill was missing an o-ring on the line connecting to the tank. The silverware was from the dollar tree... trash was overflowing from trash can when we arrived. It was raining one night and water was pouring in one of the many window a/c units all over the floor. wouldn't recommend.
Stayed 3 nights in Oct 2021
Response from VrboOwner on 15 Nov 2021
Hi Lawrence- We are so sorry you had such a bad experience at our rental. We strive to make ever renters experience a wonderful one. I will personally address all of these issues and would welcome you back for a second opportunity to wow you! If you decide to stay with us again at any of our properties, I will ensure your stay is everything you could imagine! We look forward to hosting you again in the future! Paul

10/10 Excellent

Denise P.

Liked: Cleanliness
This house is Amazing!! Very easy to recommend!!!
The house is Beautiful, the Beach is amazing!!! Great location and would definitely love to stay here again. The kids had the best time and we were lucky to have decent weather for October!!
Stayed 2 nights in Oct 2021
Response from VrboOwner on 15 Nov 2021
Hi Denise- So excited you had an amazing time! We look forward to hosting you again in the future. Paul

6/10 Okay

Kirk A.

Pros & Cons
The home was seated in a small beach community that was close to restaurants & food stores. The views out of the back of house were lovely. Parking was convenient & safe. However, there were a few things found that were less than expected. First after driving 2 hrs to get there, I had to go to the store to purchase a can opener to make dinner. There was an abundance of fruit flies. We purchased electric fly swatters to control what we could. The garbage can had no lid, which compounded the fruit fly problem. There was a four burner gas stove, that only had 2 burners that worked. The light in the closet/pantry didn't work, we used our phones to see in there, especially at night. The home had a metal spiral staircase which was different. However, if you walked on them with socks it was a death trap. The upstairs bath had two shower heads in the shower, but only one worked. There must be a bee nest near the back sliding doors. We killed about20-30 bees that got in through the open door(15 inches) that had no screen. We tried to keep the sand off the deck by trying to sweep with a broom that looked like an old toothbrush. It wasn't real effective. Lastly, we brought wood to have a fire in the outdoor pit area. It looked like it had melted into the sand. We didn't use it due to safety concerns.
Stayed 4 nights in Sep 2021
Response from VrboOwner on 19 Oct 2021
Hi Kirk! I am so sorry you had such a bad experience. We have had several guests both befor eyou and after you and have not heard of any of thee issues. I will address each thing you mentioned and be sure they are all rectified. Thank you again for staying with us!