Roberts Hotels, El Paso

"The staff was nice, the place was horrible. I was very surprised with the name Wyndham. First when I walked in the check in office, it looks run down, far far far like what shows in the picture, day and night difference. The room when I first walked in, the curtain was hanging down sideways, would not move on the tracks. I had to fix it myself by putting in the tracks and hand rolling it to get it even before it started to work. The the floors are super sticky. I did not dare walk without sandals. The bathroom sink has electrical wires hanging down. Bathroom door has a large hole as if someone punched the door. The tub sticker is completely loose. The exhaust fan in the bathroom was making a crazy loud sound so I would not turn it on. The bathroom door hinges are incredibly rusted. The bathroom floor has paint splatter everywhere. The front door has a huge gap between door and frame/casings. Tv is very small. The hallways were very dirty with bird poop or vomit, disgusting. The wooden hand rails, dont dare touch them, might get your hands full of splinters. No blow dryer in bathroom, had to request one, it was delivered but broken, didn't work. Requested another, and the employee said there were no more. Had to reprogram the key card twice. I can go on with more but, I think I made my point why I gave it a low score."

"Staff is always very nice and sweet. They always take care of anything you might need during your stay. Recommend staying here when in El Paso. It is a peaceful well known place to stay."

"Yes room was cold and plenty of parking "

"The room was underequipped. I only had one washcloth one big towel. Nothing else a quarter roll of toilet paper."

"There were bugs in the area where the food was located"

"Very clean accommodating "

"Clean room able to walk to plenty of restaurants "

"Everything was great, as it always is. We were a bit disappointed that the pool and jacuzzi were out of order but otherwise it was another great stay."

"My room was clean. It was quiet and staff were helpful and polite. I like staying here when flying out of El Paso because it is convenient to the airport. The food at the restaurant is good as well and the room with the massage chairs is great. I look forward to staying here when I need to stay in El Paso."