Kenner Holidays from AU$1,048

Booked a one week stay at this hotel. Upon arrival I liked what I saw, the front desk staff was very welcoming. I was advised that the Restaurant, Bar etc were all closed. But I rarely ever use these facility. After check in I was given a key and went to my room. The room is a decent size room. The Bathroom is nice and big. The issues that I had were that there was no phone in the room to call the Front Desk if I needed anything. The Bed is a platform bed which is not good for me especially since I have back issues. The bedsheets were not fitted bedsheets, neither was the cover for the comforter which had holes and stains in it. The light fixture were broken, the light in the bathroom needed a bulb. There should be more handles in the shower, and there was no soap. Just shampoo, conditioner and lotion. The other issue is that there was no window for me to open to get some air into the room. Security is a joke because I can smell weed and people vaping all night and of course security did not do anything and they can't because they do not know which room is vaping. I would of liked to be able to open the window.

Great room, quiet. Within walking distance to the French Quarter.

Great location! Staff was great!

We were participates of the MClub. Breaksfast was exceptional as well as the 5pm dining and snacks. Room was clean. Only drawback water had issues, luke warm because of the maintenance. And valet parking too high. Should be at least some open parking at no cost. Bathroom small. But overall everything was good.

The hotel lobby and the room were very spacious and beautiful. The bed was very comfortable. Staff wasn’t super friendly at check in or check out. The uncomfortable part though was the condition of their furniture in the suite. They need to be replaced or regularly cleaned.