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The property was nice and clean. Breakfast was great with options. Would stay there again going through. Staff was exceptional.
Melody
Stayed 1 night in May 2024
Response from Toni Carter General Manager on 21 May 2024
Thank you for doing a review and letting us know how we are doing. I am glad that you enjoyed the breakfast. Have a safe journey and we hope to see you soon.
We stayed for the night on our way to the Pacific coast. The place was convenient to the interstate and the woman behind the desk was so very friendly! She checked us in the evening we arrived and was back for our early breakfast! I would stay there again!
Sheila
Stayed 1 night in Mar 2024
Response from Sierra-Front Desk on 21 Mar 2024
Thank you Sheila for your feedback. We are happy to hear that you enjoyed your stay and received great service from our front desk. Have a great week!
Thank you Joshua for your feedback. We are happy to hear that you enjoyed your stay in the Superior room with the Jacuzzi tub. Have a great week and safe travels.
Arrived late at night. Person at front desk called us while were driving to confirm we were still coming. He made it easy to check in and get to our room quickly. Breakfast was good and there was plenty. Coffee was pretty good as well.
Verified traveller
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 21 Feb 2024
Thank you for your feedback. We are happy that our front desk made a late-night check-in smooth and easy for you. Have a great week and safe travels!
I was looking for a property in Moses Lake. Expedia presented this hotel as an option even though it is 45 minutes away. I booked it not realizing it was not in Moses Lake. By the time I realized I had been mislead I was an hour and a half past the hotel. Even after explaining the situation the hotel refused to cancel the reservation and charged the full amount claiming it was “policy.” So, take note, they have a “policy” of charging senior citizens for rooms that were never used.
Colin
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 15 Feb 2024
3rd party policy contracts hold us to the balance within 24 hours of the reservation and leaves our hands tied at the hotel level. We are sorry we couldn't do more for you. We wish you a better week and safe travels.
We stay at this western regularly on our trips south. Clean, comfortable and a great breakfast. Will be staying there agsin
Roberta
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 7 Feb 2024
Thank you Roberta for your feedback. We are happy to be your stopping point along your trip with cleanliness, comfort, and a pleasant breakfast. Have a great week and safe travels!
10/10 Excellent
Garrett
Travelled with partner
5 Feb 2024
Good place to stay with no hassle. Nice service.
Garrett
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 7 Feb 2024
Thank you Garrett for your feedback. We are happy to hear that you enjoyed the service received during your stay. Have a great week and safe travels!
Delicious breakfast. Clean property and room. Staff is very friendly and welcoming!
Missy
Stayed 1 night in Jan 2024
Response from Sierra-Front Desk on 28 Jan 2024
Thank you Missy for your feedback. We are happy to hear that you enjoyed the breakfast and had a welcoming experience with our staff. Have a great week and safe travels!
Stay here regularly. Easy on-off the freeway. Staff is always very friendly and they have a grade A breakfast with many choices.
Russell
Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 27 Dec 2023
Thank you Russell for your feedback. We are happy to hear that you continually enjoy our staff and our breakfast. Have a great week and a Happy New Year!
Thank you Bobbie Jo for your feedback. We are so happy that you enjoyed the cleanliness and that our staff were friendly during your stay. Have a great week and safe travels!
10/10 Excellent
Sofia
17 Dec 2023
Sofia
Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 22 Dec 2023
Thank you Sofia for your feedback. We are happy to hear that you enjoyed your stay! Have a great week and safe travels!
Thank you Caren for your feedback. We will follow up with housekeeping regarding the fresheners. We are glad that you enjoyed your stay and wish you safe travels!
Thank you Tim for your feedback. We are happy to hear that you enjoyed your stay and that there was plenty of parking for you. Have a great week and safe travels!
This property was easily accessible from the highway, perfect for a stop on our way home. The property was all decorated for Fall and Halloween, very cute. Our room was modern and comfortable.
Shawn
Stayed 1 night in Nov 2023
Response from Sierra-Front Desk on 3 Nov 2023
Thank you Shawn for your feedback. We are happy to hear that you were comfortable during your stay and that you enjoyed our décor. Have a great week and safe travels.
Toni was a great host at our check in. The room was in top shape. Breakfast, served on real plates with real flatware, was the best motel breakfast ever!
Verified traveller
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 2 Nov 2023
Thank you so much for your feedback. We are so happy to hear that you enjoyed the breakfast and that you were well taken care of at check-in. Have a great week and safe travels!
Way overpriced to have your dog s stay with you. Cooperate greed!
James
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 21 Oct 2023
I apologize if our pet fees inconvenienced your stay. They are set by size and charged per night. I will forward your concern for the price of the pet fees. I hope everything else was better for you. Have a great week and hope you had safe travels to your destination.
10/10 Excellent
Tina
17 Oct 2023
Tina
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 29 Oct 2023
Thank you Tina for your feedback. We are happy to see that you enjoyed your stay. Have a great week and safe travels!
10/10 Excellent
DENISE
14 Oct 2023
Liked: Property conditions & facilities
Excellent . Gas and food close .
DENISE
Stayed 1 night in Oct 2023
Response from Days Inn Front Desk on 14 Oct 2023
Thanks, Denise for the review, We are glad that you enjoyed your stay with us and that it was a very centralized location. Have a fabulous weekend:)
An average hotel but fine for just for one night on the road. Manager was friendly at check in but then loudly complaining about and berating her staff for communication and stocking mistakes in front of breakfast diners the next morning. It was very off putting and I felt bad for the employees.
Stephanie
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 10 Oct 2023
Thank you Stephanie for your feedback. We are happy that your stay was fine. I will forward your concern from breakfast. We hope you have a wonderful day!
Great place to stay. Clean, comfortable and just a little noisy. Our room was beside a main entrance door so we could hear people going in and out. They put us in that room to accommodate us so we cant complain. Very nice staff and a great breakfast.
Gordon Woodworth
Stayed 1 night in Oct 2023
Response from Toni Carter General Manager on 9 Oct 2023
Good Evening Gordon, Thank you for letting me know how your stay was. I want to let you know that I appreciate that you brought up the noise from the outside door being heard in your room. I think we can do something about that. I may need an adjustment done on the door itself so it closes softer. Hope to see you again. Have a safe trip.
10/10 Excellent
Virginia
Travelled with family, Travelled with family and small children
Response from Toni Carter General Manager on 9 Oct 2023
Hello, thank you for taking time out to do a review. I am glad you enjoyed your stay. We do updates frequently on the hotel and our maintenance man is awesome. I will be sure to share your review with him as he takes pride in his work
Response from Toni Carter General Manager on 3 Oct 2023
Thank you for taking the time out to let us know how we are doing Seth. It really means alot. Hope to see you on your next travel through Eastern Washington
10/10 Excellent
Jeff
Business traveller
26 Sept 2023
Liked: Amenities
Nice staff. It is in the process process of being remodeled
Jeff
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you Jeff for your feedback. We are very excited for our updates coming soon. We are glad you were well cared for by our staff. Have a wonderful week!
It was pet friendly with a 2 clean areas for them. The bed was very comfortable & having a curtain all the way across the window eliminated annoying light exposure. Breakfast
was very good with real scrambled eggs, & very helpful front desk staff.
Nicolette
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you Nicolette for your feedback. We are so happy that your stay was clean and comfortable and that you were able to enjoy the breakfast. Have a fantastic week.
The BEST Days Inn I’ve stayed at! Very clean and well kept, they even were decorated for Halloween & a fall theme in the dining room. Would definitely recommend and will stay again if I’m ever in the area again!
Troy
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
We greatly appreciate your feedback Troy. I am so happy to hear that your stay was clean and that you enjoyed the festive touch our manager gives by decorating. Have a wonderful week and safe travels.
4/10 Poor
Dennis
24 Sept 2023
Disliked: Cleanliness, room comfort
There was a perfume odor coming from the carpets that was awful. I presume it was covering up something. The smell gave me headaches
Dennis
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you for your feedback. Though we apply a freshener to the room, it should not be a strong perfume smell so I will forward your comment to assure that too much is not being applied. Hope you have a good week!