Seasonal outdoor pool

Reviews of Days Inn by Wyndham Ritzville

2 out of 5
Days Inn by Wyndham Ritzville
1513 S Smittys Blvd, Ritzville, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 964 reviews" "
Rating 8 - Good. 315 out of 964 reviews" "
Rating 6 - Okay. 136 out of 964 reviews" "
Rating 4 - Poor. 59 out of 964 reviews" "
Rating 2 - Terrible. 22 out of 964 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Breakfast was great with options. Would stay there again going through. Staff was exceptional.
Stayed 1 night in May 2024
Response from Toni Carter General Manager on 21 May 2024
Thank you for doing a review and letting us know how we are doing. I am glad that you enjoyed the breakfast. Have a safe journey and we hope to see you soon.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Toni Carter General Manager on 21 May 2024
Thank you for taking the time to complete a review, Arthur. We appreciate all the input we can get. Hope to see you on your next journey.

6/10 Okay

Barbara

Travelled with partner
Couldn’t get as it conditioner to work consistently, room door didn’t always close, water was lukewarm, tub drain leaked, etc.
Stayed 1 night in May 2024
Response from Sierra-Front Desk on 15 May 2024
Thank you Barbara for your feedback. I will forward your concerns to maintenance to check these out. Have a great week!

10/10 Excellent

audrey

Travelled with partner
Liked: Cleanliness, staff & service
It was a decent and reasonably priced place to stay for the night while on a road trip.
Stayed 1 night in May 2024
Response from Sierra-Front Desk on 15 May 2024
Thank you for your feedback Audrey. We are happy you enjoyed your stay during your road trip. Have a fantastic week!

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Just a quick overnighter, nothing expected. Average place to get some rest. If I was wanting more, I would have stayed in a five star motel.
Stayed 1 night in May 2024
Response from Days Inn Front Desk on 8 May 2024
Thank you Douglas for your feedback. Have a great week

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sierra-Front Desk on 5 May 2024
Thank you Gail for your feedback. We are happy to see that you enjoyed your stay. Have a fantastic week.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Wonderful staff great breakfast..
Stayed 1 night in May 2024
Response from Sierra-Front Desk on 5 May 2024
Thank you Kevin for your feedback. We are happy to hear that you enjoyed your stay and the great breakfast. Have a great week!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Days in was much nicer than others we’ve stayed in. Breakfast terrific and served early in the morning so we could eat and get on the road.
Stayed 1 night in Apr 2024
Response from Sierra-Front Desk on 3 May 2024
Thank you Sandra for your feedback. We are happy to hear that you enjoyed the breakfast before your day of travel. Have a great week!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, simple accommodations for a quick overnight stay. Very friendly stall. Thanks
Stayed 1 night in Apr 2024
Response from Sierra-Front Desk on 1 May 2024
Thank you Mark for your feedback. We are happy that you enjoyed your clean room and friendly service. Have a fantastic week!

10/10 Excellent

George

Stayed 1 night in Apr 2024
Response from Toni Carter General Manager on 21 May 2024
I'm glad you enjoyed your stay, George. Thank you for letting us know how we are doing. See you on your next journey.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sierra-Front Desk on 1 May 2024
Thank you Robert for your feedback. We are happy to see that you enjoyed your stay. Have a great week and safe travels!

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, quit and comfortable. Amazing breakfast and friends staff. We would stay here again.
Stayed 1 night in Apr 2024
Response from Sierra-Front Desk on 17 Apr 2024
Thank you Robert for your feedback. We are happy that you received great service and enjoyed the breakfast. Have a fantastic week!

10/10 Excellent

Johan

Stayed 1 night in Apr 2024
Response from Sierra-Front Desk on 1 May 2024
Thank you Johan for your feedback. We are happy that you enjoyed your stay. Have a fantastic week.

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Sierra-Front Desk on 4 Apr 2024
Thank you Shawn for your feedback. We are happy to see that you found Days Inn by Wyndham Ritzville to be a nice place. Have a great week!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the night on our way to the Pacific coast. The place was convenient to the interstate and the woman behind the desk was so very friendly! She checked us in the evening we arrived and was back for our early breakfast! I would stay there again!
Stayed 1 night in Mar 2024
Response from Sierra-Front Desk on 21 Mar 2024
Thank you Sheila for your feedback. We are happy to hear that you enjoyed your stay and received great service from our front desk. Have a great week!

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sierra-Front Desk on 17 Mar 2024
Thank you Alberto for your feedback. We are happy to hear that you enjoyed your stay. Have a wonderful week!

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sierra-Front Desk on 9 Mar 2024
Thank you David for your feedback. We are happy to hear that you enjoyed your stay. Have a great week and safe travels!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 9 Mar 2024
Thank you Daniel for your feedback. We are happy to hear that you enjoyed your stay. Safe travels and have a wonderful week!

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the jacuzzi tub
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 21 Feb 2024
Thank you Joshua for your feedback. We are happy to hear that you enjoyed your stay in the Superior room with the Jacuzzi tub. Have a great week and safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night travellers
Arrived late at night. Person at front desk called us while were driving to confirm we were still coming. He made it easy to check in and get to our room quickly. Breakfast was good and there was plenty. Coffee was pretty good as well.
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 21 Feb 2024
Thank you for your feedback. We are happy that our front desk made a late-night check-in smooth and easy for you. Have a great week and safe travels!

2/10 Terrible

Colin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a property in Moses Lake. Expedia presented this hotel as an option even though it is 45 minutes away. I booked it not realizing it was not in Moses Lake. By the time I realized I had been mislead I was an hour and a half past the hotel. Even after explaining the situation the hotel refused to cancel the reservation and charged the full amount claiming it was “policy.” So, take note, they have a “policy” of charging senior citizens for rooms that were never used.
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 15 Feb 2024
3rd party policy contracts hold us to the balance within 24 hours of the reservation and leaves our hands tied at the hotel level. We are sorry we couldn't do more for you. We wish you a better week and safe travels.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very consistent great place to stay.
We stay at this western regularly on our trips south. Clean, comfortable and a great breakfast. Will be staying there agsin
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 7 Feb 2024
Thank you Roberta for your feedback. We are happy to be your stopping point along your trip with cleanliness, comfort, and a pleasant breakfast. Have a great week and safe travels!

10/10 Excellent

Garrett

Travelled with partner
Good place to stay with no hassle. Nice service.
Stayed 1 night in Feb 2024
Response from Sierra-Front Desk on 7 Feb 2024
Thank you Garrett for your feedback. We are happy to hear that you enjoyed the service received during your stay. Have a great week and safe travels!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sierra-Front Desk on 31 Jan 2024
Thank you Mary for your feedback. We are happy to hear that you enjoyed your stay. Have a great week and safe travels!

10/10 Excellent

Missy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast. Clean property and room. Staff is very friendly and welcoming!
Stayed 1 night in Jan 2024
Response from Sierra-Front Desk on 28 Jan 2024
Thank you Missy for your feedback. We are happy to hear that you enjoyed the breakfast and had a welcoming experience with our staff. Have a great week and safe travels!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, breakfast was delicious.
Stayed 1 night in Jan 2024
Response from Sierra-Front Desk on 17 Jan 2024
Thank you Michael for your feedback. We are happy to hear you enjoyed your stay. Have a great week!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2023
Response from Sierra-Front Desk on 6 Jan 2024
Thank you Jacob for your feedback. We are happy to hear that your stay was excellent. Have a great week!

10/10 Excellent

MATT, Lynnwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 30 Dec 2023
Thank you Matt for your feedback. We are happy to see that you enjoyed your stay. Safe travels and Happy New Year!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here regularly. Easy on-off the freeway. Staff is always very friendly and they have a grade A breakfast with many choices.
Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 27 Dec 2023
Thank you Russell for your feedback. We are happy to hear that you continually enjoy our staff and our breakfast. Have a great week and a Happy New Year!

10/10 Excellent

Bobbie Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
Was clean and staff was very nice
Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 22 Dec 2023
Thank you Bobbie Jo for your feedback. We are so happy that you enjoyed the cleanliness and that our staff were friendly during your stay. Have a great week and safe travels!

10/10 Excellent

Sofia

Stayed 1 night in Dec 2023
Response from Sierra-Front Desk on 22 Dec 2023
Thank you Sofia for your feedback. We are happy to hear that you enjoyed your stay! Have a great week and safe travels!

10/10 Excellent

Caren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air scents in room a little strong.
Stayed 1 night in Nov 2023
Response from Sierra-Front Desk on 28 Nov 2023
Thank you Caren for your feedback. We will follow up with housekeeping regarding the fresheners. We are glad that you enjoyed your stay and wish you safe travels!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there was enough parking
Stayed 1 night in Nov 2023
Response from Sierra-Front Desk on 28 Nov 2023
Thank you Tim for your feedback. We are happy to hear that you enjoyed your stay and that there was plenty of parking for you. Have a great week and safe travels!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Days Inn Front Desk on 13 Nov 2023
Thank you so much for your review. We hope you had a wonderful stay.

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Shower head not working correctly
Stayed 1 night in Nov 2023
Response from Sierra-Front Desk on 5 Nov 2023
Thank you for your feedback Jeff. I will forward it to maintenance if it has not already been done. Have a great week and safe travels!

8/10 Good

Shawn, Missoula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was easily accessible from the highway, perfect for a stop on our way home. The property was all decorated for Fall and Halloween, very cute. Our room was modern and comfortable.
Stayed 1 night in Nov 2023
Response from Sierra-Front Desk on 3 Nov 2023
Thank you Shawn for your feedback. We are happy to hear that you were comfortable during your stay and that you enjoyed our décor. Have a great week and safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Toni was a great host at our check in. The room was in top shape. Breakfast, served on real plates with real flatware, was the best motel breakfast ever!
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 2 Nov 2023
Thank you so much for your feedback. We are so happy to hear that you enjoyed the breakfast and that you were well taken care of at check-in. Have a great week and safe travels!

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 27 Oct 2023
Thank your Jeannine for your feedback. We are happy to see that you enjoyed your stay! Safe travels and have a great week.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Toni Carter General Manager on 25 Oct 2023
Good morning Linda, Thank you for taking time out to do a review. Im happy to hear you enjoyed your stay.

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet Friendly only if you take out a house loan!
Way overpriced to have your dog s stay with you. Cooperate greed!
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 21 Oct 2023
I apologize if our pet fees inconvenienced your stay. They are set by size and charged per night. I will forward your concern for the price of the pet fees. I hope everything else was better for you. Have a great week and hope you had safe travels to your destination.

10/10 Excellent

Tina

Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 29 Oct 2023
Thank you Tina for your feedback. We are happy to see that you enjoyed your stay. Have a great week and safe travels!

10/10 Excellent

DENISE

Liked: Property conditions & facilities
Excellent . Gas and food close .
Stayed 1 night in Oct 2023
Response from Days Inn Front Desk on 14 Oct 2023
Thanks, Denise for the review, We are glad that you enjoyed your stay with us and that it was a very centralized location. Have a fabulous weekend:)

6/10 Okay

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
An average hotel but fine for just for one night on the road. Manager was friendly at check in but then loudly complaining about and berating her staff for communication and stocking mistakes in front of breakfast diners the next morning. It was very off putting and I felt bad for the employees.
Stayed 1 night in Oct 2023
Response from Sierra-Front Desk on 10 Oct 2023
Thank you Stephanie for your feedback. We are happy that your stay was fine. I will forward your concern from breakfast. We hope you have a wonderful day!

10/10 Excellent

Gordon Woodworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay. Clean, comfortable and just a little noisy. Our room was beside a main entrance door so we could hear people going in and out. They put us in that room to accommodate us so we cant complain. Very nice staff and a great breakfast.
Stayed 1 night in Oct 2023
Response from Toni Carter General Manager on 9 Oct 2023
Good Evening Gordon, Thank you for letting me know how your stay was. I want to let you know that I appreciate that you brought up the noise from the outside door being heard in your room. I think we can do something about that. I may need an adjustment done on the door itself so it closes softer. Hope to see you again. Have a safe trip.

10/10 Excellent

Virginia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but nice
Stayed 1 night in Oct 2023
Response from Toni Carter General Manager on 9 Oct 2023
Hello, thank you for taking time out to do a review. I am glad you enjoyed your stay. We do updates frequently on the hotel and our maintenance man is awesome. I will be sure to share your review with him as he takes pride in his work

10/10 Excellent

Seth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Toni Carter General Manager on 3 Oct 2023
Thank you for taking the time out to let us know how we are doing Seth. It really means alot. Hope to see you on your next travel through Eastern Washington

10/10 Excellent

Jeff

Business traveller
Liked: Amenities
Nice staff. It is in the process process of being remodeled
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you Jeff for your feedback. We are very excited for our updates coming soon. We are glad you were well cared for by our staff. Have a wonderful week!

10/10 Excellent

Nicolette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pet friendly with a 2 clean areas for them. The bed was very comfortable & having a curtain all the way across the window eliminated annoying light exposure. Breakfast was very good with real scrambled eggs, & very helpful front desk staff.
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you Nicolette for your feedback. We are so happy that your stay was clean and comfortable and that you were able to enjoy the breakfast. Have a fantastic week.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The BEST Days Inn I’ve stayed at! Very clean and well kept, they even were decorated for Halloween & a fall theme in the dining room. Would definitely recommend and will stay again if I’m ever in the area again!
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
We greatly appreciate your feedback Troy. I am so happy to hear that your stay was clean and that you enjoyed the festive touch our manager gives by decorating. Have a wonderful week and safe travels.

4/10 Poor

Dennis

Disliked: Cleanliness, room comfort
There was a perfume odor coming from the carpets that was awful. I presume it was covering up something. The smell gave me headaches
Stayed 1 night in Sep 2023
Response from Sierra-Front Desk on 27 Sept 2023
Thank you for your feedback. Though we apply a freshener to the room, it should not be a strong perfume smell so I will forward your comment to assure that too much is not being applied. Hope you have a good week!