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Reviews of Kings Head Masham by Greene King Inns

3 out of 5
Kings Head Masham by Greene King Inns
Market Place, Masham, Ripon, England

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 322 reviews" "
Rating 8 - Good. 129 out of 322 reviews" "
Rating 6 - Okay. 34 out of 322 reviews" "
Rating 4 - Poor. 18 out of 322 reviews" "
Rating 2 - Terrible. 5 out of 322 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sam

Travelled with group
Liked: Staff & service
The room was a little damp and the bathroom wasn't as well cleaned as it should be. The staff were lovely and very helpful. The restaurant choices were hood and food was good.
Stayed 1 night in Apr 2024

8/10 Good

Graham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely little place full of character and features.. Friendly staff. Being a bit picky, but creaking and uneven flooring on stairs / landing & in our room stopped it getting 5 stars all round…
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
When we booked on your site there was no ware to say we had a dog so when we arrived they had no dog rooms available and had to have a dark room at the back which was not what we expected
Stayed 1 night in Jan 2024

8/10 Good

Anselm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pretty hotel ... I loved my room! It was situated at the side of the main hotel & had a very quaint feel to it. The room was beautifully decorated with a spacious bathroom. Absolutely spotless. The bed was super cosy & comfy & I had the best nights sleep. Room temperature was perfect too. Just right & not too hot as some often can be The staff wete all vety friendly, efficient & helpful. I'll definitely be back! Thank you for such a lovely stay
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel, bar and restaurant
Fantastic, friendly staff. From the check in, to dinner, to check out, nothing was too much trouble. Room cosy and warm and Masham was lovely, what we saw of it, due to the driving rain!
Stayed 1 night in Dec 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

GARY

Liked: Cleanliness
Only for short people
Stayed 1 night in Nov 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very friendly and attentive the breakfast staff gay and chris was very nice and friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Can

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

A

Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Stayed for 2 nights on a business trip. Food was excellent and overall experience was very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Good food, good beer
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a long time since we’ve stayed here, but still as lovely.comfy bed and good food, would gladly return.staff can’t do enough for you.
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with group
Liked: Property conditions & facilities
Great from start to finish
Excellent person on check in. Very clean room. Sunday roast to die for. Breakfast was excellent with excellent produce.
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

paul

Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it!
In a fantastic position overlooking the Market Square with, almost, free parking (£1 in honesty box). Handy for the Theakstone and Black Sheep breweries, plus other lovely pubs in the village. Staff were all very nice and helpful, Chris and Gaye at breakfast were magic. Great place to stay.
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly staff in a lovely location in the square in Masham
Stayed 1 night in Jul 2023

8/10 Good

Brian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not too good
Had a two night stay in July they put in the small annex to the rear of the main building, dont advise its where dog owners are put(we didnt have a dog) so dont know why we ended up there. The main bed room was ok but the bathroom was poor cracked tiles paint peeling off the walls and the wash basin gad two hairline cracks in the basin and the taps were loose. The cleaning staff came in but didnt clean room only updated tea and coffee, staff were ok but not over friendly. Wouldnt go back.
Stayed 2 nights in Jul 2023

8/10 Good

william

Liked: Staff & service
needs attention to detail
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Stayed 1 night in Jul 2023

8/10 Good

Joe

Travelled with partner
Ground floor access to the room…
Stayed 1 night in Jul 2023

4/10 Poor

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
We booked this hotel having stayed at Greene King hotels in the past and enjoyed the food etc . We booked 8 weeks in advance and received an email 8 days before arriving there would be no food and kitchen was closed in evenings !!! To Cap it all they refused to let me pay by cash and I had to get a fellow traveller to pay my bill. Needless to say I won't be back.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have visited this hotel and we find the staff very helpful and pleasant breakfast excellent and evening meal also we visited this time for my husband’s 80th birthday which was made special by gayle and Chris
Stayed 3 nights in Jun 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient service, particularly at breakfast with 'double act' Gaye & Chris, making everyone feel welcome. Very nice room overlooking the market place, room and bathroom thoroughly cleaned every day, coffee & biscuit supplies replenished every day. The only minor niggle was that there was no 'slow-close' on the door at the bottom of the stairs, so quite noisy throughout the evening with guests' comings and goings. Recommended, would stay there again if in the area, very good value for money, excellent breakfasts
Stayed 5 nights in Jun 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel .Full of character. Lovely restaurant room .Lovely staff at reception and Chris and Gray on breakfast duty. look forward to staying again in a few months time.
Stayed 1 night in Jun 2023

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, room was clean and tidy. Think they must have been short of staff in the kitchen as we were booked in for an 8.30 evening meal and meal arrived at 9.30. The next morning breakfast, we went down for 9am hoping to be served reasonably quickly. 9.25 we decided to have cereal and toast, 9.30 someone came to take our order but we didn't have time to wait as we were meeting friends at 10am. However the next morning we were seen quickly and enjoyed a full English breakfast. Would definitely visit the hotel again.
Stayed 2 nights in May 2023

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Grant

Stayed 1 night in May 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, food needs improvement
Great accommodation, comfy bed but let down by the evening meal food in the restaurant.. unless of course ypu like paying for a £20 cold steak?
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

TOM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place made better by the staff. If you in the area, this is a must stay.
Stayed 1 night in Apr 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like to mention the excellent breakfast and particularly the friendliness and service of Chris and Gaye in the dining room. Pity we were not able to have dinner there.
Stayed 1 night in Apr 2023

8/10 Good

John

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was clean but sparse. WiFi patchy. Breakfast service very poor - long wait to be told after 20 mins that hob was broken so no poached eggs.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay yet again
Stayed here on a couple of occasions before and always been great. Service is excellent, food amazing and courtyard rooms are lovely. This time when we arrived we were given our room key however the room hadn't been turned around from the previous guests (bed unmade, bin full, towels on floor). This actually didn't bother us as we gathered we'd just been given the wrong room key. Issue easily fixed and we were given a new room straight away. Room was lovely and clean, comfy, warm. Our only slight feedback would be that when our friends arrived and were given their own room, although both couples had paid the same rate, their room was much much larger and more 'grand'. This could be a matter of opinion but our stay was lovely regardless and it wouldn't deter us from staying again.
Stayed 1 night in Jan 2023

10/10 Excellent

James

Stayed 1 night in Jan 2023

8/10 Good

paul

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Xmas break
I'd like to start by saying that the staff were great. As i'd injured my leg they changed our room, so less stairs to climb. Room 4, a large room at the front but a very uneven floor, not ideal for people with poor mobility. Bed was also to small, found our sleep compromised via trying not to roll out. Having stayed here before, didn't meet our expectations. A good choice for breakfast (Chris and Gay a delight in the morning) and good standard of evening dining.
Stayed 3 nights in Dec 2022