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"Mal servicio al cliente, las fotos son un engaño a la realidad. El servicio a cargo de personas que no saben del servicio al cliente. Cogimos un resfrío, nunca funcionó el calentador. "

"Great location, very nice hotel with very friendly staff"

"Such a lovely hotel, just as shown in the pictures! We were so pleased with the fantastic view from our bedroom, such a treat! Really friendly and helpful staff, great breakfast, the only downside is that we could only staff for one night! Lovely walks straight from the hotel and only a 10 minute drive into town for all the shops and restaurants. Would definitely stay again!"

"Wonderful room with great windows and fresh air. Common areas are very comfortable and well designed with lovely art work."

"Fantastic place, well appointed, amazing staff and attention to detail. Food was exquisite"

"Unfortunately the hotel structure makes it difficult to describe the hotel as a boutique experience.It was fine for 2 nights,great walking nearby,but the finish of the hotel is poor.Having read previous reviews the management have improved many of the previous complaints.Air conditioning was in the rooms,breakfast buffet was topped up regularly etc.Its the finish of the hotel that is poor,flooring,shower flooded bathroom etc.None of this is the fault of the staff but the design & build.No easy fix"

"Great staff "

"A lovely hotel with friendly and helpful staff. My only comment is that it was extremely hot when I was there and yet the heating was on, and apparently couldn’t be altered ? A fan for the room was provided but the temperature was still somewhat uncomfortable."

"Gorgeous hotel with privileged lakeside views and spacious rooms. Extremely attentive staff made our stay feel special. Our favorite hotel in Villa la Angostura. Highly recommend. "