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"Great stay!"

"There was a major shower leak that they wanted us to ignore. It sounded like someone was showering. I had to ask for a full refund which I’m still waiting for it to show on my credit card since they did not have any rooms available. "

"Wonderful experience "

"Everything was good until I got in my room and the T.V didn’t work. I called the front office and someone came within minutes. Well now everything went wrong I was told that “He was sorry but he couldn’t get the T.V to work and there was not another room available everything was booked. But he could give me a discount if I was stay another night or my next visit. Well I had spent all my money couldn’t go anywhere else so I stayed. Then when I checked out and asked for the discount I was told that was only if I was staying another day. So I paid full price plus $60 cash deposit and had no T.V all night. That is bull crap I should have been given something I didn’t expect to get all my money back but it was just swept under the rug and I was treated like it never happened. I am so upset that they could do that and not be held responsible for the inconvenience to me. I was there and paid the money and was not given wahat I paid for So I am not happy with what I went through and will never stay there again and I have been there multiple times over the years. "

"Breakfast great, parking safe and easy, wonderful hotel."

"Nice historical hotel"

"Staff was awesome. We were able to check in 3 hours early. Food was delicious the entire place was very clean spa and sauna were clean and wonderful. Definitely recommend this as a big bear destination."

"Yes perfect all around "

"It was quiet, clean, secure, safe & plenty of hot water for the tub!!! It was perfect & better than the pictures online. We will be back!"