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Reviews of Homewood Suites by Hilton Richmond - Downtown

3 out of 5
Homewood Suites by Hilton Richmond - Downtown
700 East Main Street Suite B, Richmond, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 415 reviews" "
Rating 8 - Good. 117 out of 415 reviews" "
Rating 6 - Okay. 52 out of 415 reviews" "
Rating 4 - Poor. 31 out of 415 reviews" "
Rating 2 - Terrible. 26 out of 415 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with partner
Liked: Amenities
Could not access rooftop due to a private party. This was the one big reason I booked with this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Katlynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Apr 2024

6/10 Okay

Stuart, Ashburn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 815 was spacious beyond expectation! Very happy with accommodations!
Stayed 3 nights in Mar 2024

4/10 Poor

Pshko

Travelled with partner
Liked: Cleanliness, staff & service
I paid 977$ for 2 nights, and I wanted to have a nice romantic late dinner with the wife at the rooftop restaurant (Kabana). We arrived at 9 PM, and there was very loud music. They told us at the door the restaurant turns to a nightclub after 9PM. Thank god we were on the 11th floor, and not below the nightclub. The following morning we had to wait over 30 minutes for breakfast. It turned out that one of the kitchen employees quit, and there was only one lady working. This was all in a weekend.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Stayed 2 nights in Mar 2024

6/10 Okay

Jim

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and spacious rooms, location in city is great.
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Stayed 2 nights in Nov 2023

8/10 Good

Kermen, Chesapeake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall - spacious for a family of four with two children, full kitchen with full size fridge( stayed in 1 king bed w/sofa bed suite). Continental breakfast was surprisingly good - egg and cheese omelet, sausage, potatoes, make your own waffle, toasts, apples and bananas, yoghurt, orange juice, coffee. Inviting lobby with real gas-lit fire. Super-easy check in and self-parking ($20/night additional). The only two things to complain about are the flat pillows and there was no shampoo when it was time to shower.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacy, Auburndale

Liked: Cleanliness, staff & service, property conditions & facilities
Alexa at the Front Desk was fabulous.
Stayed 3 nights in Nov 2023

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, and helpful. The room was very quiet. We loved the rooftop restaurant!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convention center fun spot
Great place to stay for events at the convention center. Parking is $20 overnight, but allows for in and out privileges and feels safe.
Rooftop bar
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Sheila

Stayed 1 night in Oct 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel in Richmond and the staff are well respected and caring
Stayed 1 night in Oct 2023

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay looking forward to staying again hotel have good service
Stayed 1 night in Oct 2023

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, property conditions & facilities
It's all the above just a good hotel all around,you get good service,respectful staff and the room is amazing with soft bed
Stayed 2 nights in Oct 2023

10/10 Excellent

Levon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the suite it was clean ,staff well respected and service was at its best
Stayed 1 night in Oct 2023

4/10 Poor

Tiara

Stayed 1 night in Oct 2023

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities
My room was a great size. Nice breakfast. Easy check-in and check-out. I would definitely stay here again.
Stayed 1 night in Sep 2023

8/10 Good

Tracey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very spacious rooms. Our floor smelled like smoke even though there were non-smoking signs. Our bathroom door was so crooked that we couldn’t close it all the way because it would get stuck. Free breakfast was nice. The cook even made an additional pan of eggs and sausage even close to being the end of the breakfast hour - very sweet lady. Front desk staff was very friendly.

8/10 Good

Youri, Ottawa

Travelled with family
Liked: Amenities
Place is good and clean. Room is well appointed. Staff is friendly and accommodating with easy check in / out. Breakfast however is mediocre with few basic options and without healthy choices.
Stayed 1 night in Sep 2023

10/10 Excellent

Carole, West Simsbury

Travelled with partner
Liked: Amenities
Front desk gentleman was friendly, efficient. Excellent checkin
Stayed 1 night in Sep 2023

10/10 Excellent

Shatasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean bed was comfortable
Stayed 1 night in Aug 2023

6/10 Okay

Angela

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Michael, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Good, we’ll located,
Stayed 1 night in Aug 2023

10/10 Excellent

Lamel R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for Browns Island and Music Hall venues. Quick Uber ride to Maymont
Stayed 1 night in Aug 2023

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Jon

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking deck was nice and the hotel was extremely secure. The room was clean, spacious and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristine

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the Heart of Downtown!
Centrally located in the heart of downtown. Nice size room/suite with kitchen, etc.
Stayed 1 night in Jul 2023

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service
Very comfortable
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Local to awesome bars and restaurants. Hotel parking convenient. Great breakfast next day.
Stayed 1 night in May 2023

10/10 Excellent

Iris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the money. Suite is awesome! Comfortable. Hot water, free breakfast. Staff is friendly. Thank you!
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
Stayed 1 night in Apr 2023

4/10 Poor

Edward H

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The restaurant service was poor
Stayed 1 night in Apr 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

ANTHONY

Stayed 1 night in Mar 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in downtown Richmond. 15 min walk to restaurants around the Canal area. Went to The Tobacco Company restaurant and it was excellent and in a beautiful old building.
Stayed 1 night in Mar 2023

10/10 Excellent

Lauren

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice large room convenient to downtown
Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023