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Reviews of Hampton Inn & Suites Richmond/Glenside

2.5 out of 5
Hampton Inn & Suites Richmond/Glenside
5406 Glenside Dr, Richmond, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Ok for last minute
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Front desk manager was particularly welcoming and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Laura

Stayed 3 nights in Mar 2024

10/10 Excellent

Mary Helen

Stayed 1 night in Apr 2024

6/10 Okay

Marc Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Rajat

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located perfectly close to a lot of great local dining options.Staff is extremely polite and helpful !! Clean rooms and easy parking, definitely will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and as expected. Breakfast was lacking - must have been an “off” day but other than that everything was fine.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view of the woods from our room
Stayed 3 nights in Mar 2024

10/10 Excellent

Nivedita

Stayed 1 night in Mar 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT, Union Beach

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick and easy check in. The staff is awesome and the location is close to the Interstate and many dining options.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent for us.
Stayed 1 night in Feb 2024

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park around the side of the hotel on someone else’s property.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were especially impressed with the front desk staff! They were so courteous, friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how kind everyone was and how we were warmly greeted each time we walked into the hotel. The continental breakfast was great. It was simple and easy to check in, check out and just be.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good use of technology for those that use the app
Stayed 3 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. Every time you walked in someone was greeting you. We were here for cheer. They asked how the team did and even cheered them on. Very clean and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities
The rooms are nicer than the photos show, I thought the interior was red and black but it’s not. One thing that could have been better is if the housekeepers were not talking 5 rooms away from each other in the hall early in the morning as people we’re trying to sleep.
Stayed 1 night in Jan 2024

8/10 Good

Lorraine

Stayed 3 nights in Jan 2024

10/10 Excellent

Adam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say everything was perfect for us. The staff was amazing and very polite and helpful. The room could use some updating but everything was very clean quiet and comfortable! We slept very comfortably I have back troubles usually don’t sleep very well away from home. The water pressure was very good too so I say 10 out of a 10.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anastasius, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy access and parking. Breakfast
Stayed 1 night in Jan 2024

4/10 Poor

Carol

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel, Waterbury

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great two noght stay! Staff and the room was great! One thing we loved was the shower. The water was hot and the water pressure was great. It may be a small thing for some but we really appreciated that.
Stayed 2 nights in Jan 2024

6/10 Okay

Dwight

Stayed 1 night in Jan 2024

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Erik

Stayed 1 night in Jan 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon check in my room was billed to the company I work for. The counter person said that I had to put down $100.00 to cover incidentals and I asked the clerk to put the $100.00 charge on our company card and he refused. He said I had to use my credit card. Said it would be credited at checkout. At checkout in morning the clerk who waited on me said that was up to expedia to issue the credit. Totally unexpected.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2024

8/10 Good

shannon

Stayed 1 night in Jan 2024

10/10 Excellent

Gregory, Cary

Stayed 1 night in Jan 2024

10/10 Excellent

Ann, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Liked: Staff & service
Clean room. Comfortable bed. Friendly staff. Good hot breakfast! Very happy with the Hampton Inn.
Stayed 1 night in Jan 2024

2/10 Terrible

DARRICK

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well situated route wise and offered a very nice breakfast and comfortable rooms both time we stayed there. We would definitely return there and stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. The only issue is tv doesn’t have a guide
Stayed 1 night in Dec 2023

8/10 Good

Gregory

Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying there for a worksite project. It was clean and quiet.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

France

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Constance

Stayed 1 night in Dec 2023

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stop on the drive up the east coast
Very clean, friendly hotel. Had an electric car charger that worked.
Stayed 1 night in Nov 2023

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my workplace so I could avoid a difficult commute if needed.
Stayed 1 night in Nov 2023

10/10 Excellent

Martinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff extremely friendly/accommodating. The TV in our room however was internet based (apparently different from other rooms) and either didn't work at all or was so difficult to navigate it wasn't worth spending time on it. Also, the water in the shower was lukewarm at best and chilly most of the time. In addition, it seemed very loud as though there was no sound insulation between floors; we could hear people in the bathroom above :/. But again, the staff was delightful and everything was extremely clean!
Stayed 2 nights in Nov 2023

10/10 Excellent

Karitta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious. The staff was nice and welcoming toward guests. The complimentary breakfast was good. I was satisfied with my stay
Stayed 1 night in Nov 2023