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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Hotel with free parking, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Gazebo
Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Located near Short Pump Town Center, Candlewood Suites Richmond-West offers practical comforts for travelers. Guests appreciate the helpful staff, 24-hour gym, convenient bar/deli, dry cleaning services, free in-room WiFi, and outdoor furniture for relaxing after exploring.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi
The current price is AU$179
includes taxes & fees
3 Nov - 4 Nov

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.4 out of 10
Very good
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Bed Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 2 min drive - 2.1 km
  • Henrico Doctors' Hospital - 7 min drive - 9.2 km
  • University of Richmond - 11 min drive - 12.2 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
  • Virginia Commonwealth University - 16 min drive - 21.2 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel near Short Pump Town Center
You can look forward to a corner/local shop, laundry facilities and a 24-hour gym at Candlewood Suites Glen Allen-Short Pump by IHG. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, outdoor furniture and a front desk safe
  • A 24-hour front desk, smoke-free property and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 122 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 36 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Glen Allen-Short Pump by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 36 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on 3 Nov 2025 start from AU$179.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Glen Allen-Short Pump by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Checkout is at noon.

Where is Candlewood Suites Glen Allen-Short Pump by IHG located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Virginia Hospital & Health are also within 6 miles (10 km).

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Reviews

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 438 out of 713 reviews
Rating 8 - Good. 163 out of 713 reviews
Rating 6 - Okay. 63 out of 713 reviews
Rating 4 - Poor. 28 out of 713 reviews
Rating 2 - Terrible. 21 out of 713 reviews

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay-it was clean and quiet!
Stayed 2 nights in May 2025

6/10 Okay

Rebecca

Liked: Staff & service
My room smelled strong of perfume or deodorizer. The elevator was broken, which I am capable of walking, so it wasn’t a big issue for me. Old and definitely needs some updates.
Stayed 1 night in Oct 2025

8/10 Good

Theresa

Liked: Amenities
Staff was very helpful and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this stay is amazing! I will definitely be coming back! The atmosphere and vibes made it feel more like home! Thank You!
Stayed 1 night in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot north of Richmond.
Stayed 1 night in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Was what I needed while I was in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Good roadside hotel

Great hotel off of i95 for people bringing pets. Quiet and safe.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible for me and to the area

I frequently stay here for its convenience to I-64 and other places in the Short Pump - Glen Allen area. It is reasonably priced, and the evening front desk person is great. I need an accessible room and their room is more than adequate for my needs. The bed is comfy. There is no need to worry about food because it is all around you. I find this location is great for a weekend getaway where you have access to more things - the mall, restaurants of all types, a movie theater, and food shopping too.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay! Even free laundry, how can you beat that!
Stayed 1 night in Jun 2024

8/10 Good

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Nice room. Floors were dirty and scuffed up. Papertowel dispenser installed backwards.
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable, clean room and super friendly staff.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the price

Extremely clean, affordable and convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 4 nights in Jan 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and the room was spacious and clean. We were only there for 1 night but would definitely stay there again.
Stayed 1 night in May 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Friendly Staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service, Nora and Z, will be back
Stayed 1 night in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with welcoming smiles and a great place to stop on a long way home
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
I love room it was nice and clean I would stay there again
Stayed 1 night in Apr 2023

8/10 Good

Susan

Liked: Staff & service, amenities
Property could use some attention, not as thorough cleaning as I would have liked, recliner and chairs looked dirty
Stayed 9 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for short and extended stays. Convenient to all shopping bonus farmers market next door. Great staff.
Stayed 4 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and WiFi
Stayed 1 night in Aug 2023