Candlewood Suites Richmond - West Broad by IHG

Property class: 2.5

Choose dates to view prices

You can look forward to a garden, laundry facilities and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$169
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed

A modern kitchen with stainless steel appliances, a dishwasher, and a sink.

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

A modern kitchen with stainless steel appliances, a dishwasher, and a sink.

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (1 King Bed)

A compact kitchen with a microwave, stove, coffee maker, and a refrigerator.

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(74 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite (Room Type Assigned at Check-In)

A bed with white bedding and pillows against a brown headboard.

Studio Suite (Room Type Assigned at Check-In)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

A compact kitchen with a microwave, stove, coffee maker, and a refrigerator.

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

A compact kitchen with a microwave, stove, coffee maker, and a refrigerator.

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A compact kitchen with a microwave, stove, coffee maker, and a refrigerator.

Suite, 1 Bedroom

7.4 out of 10
Good
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern kitchen with stainless steel appliances, a dishwasher, and a sink.

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (2 Queen Beds)

A living room with a sofa, armchair, and a potted plant. There are two framed pictures on the wall.

Suite, 1 Bedroom (2 Queen Beds)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

A living room with a sofa, armchair, and a potted plant. There are two framed pictures on the wall.

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

A living room with a sofa, armchair, and a potted plant. There are two framed pictures on the wall.

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the area

Located in Richmond, Candlewood Suites Richmond - West Broad by IHG is in the business district. Travellers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Broad Street and Short Pump Town Center. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
Map
2100 Dickens Rd, Richmond, VA, 23230

What's nearby

  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    11 min drive - 10.6 km
  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    13 min drive - 15.1 km
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    14 min drive - 13.0 km
  • Bowlero Richmond
    1 min walk - 0.2 km
  • Colonial Shooting Academy
    12 min walk - 1.1 km

Getting around

  • Richmond Staples Mill Road Station
    6 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    20 min drive

Restaurants

  • McDonald's
    19 min walk
  • Taco Bell
    2 min drive
  • Golden Unicorn
    15 min walk
  • Sonic Drive-In
    2 min drive
  • Mission BBQ
    15 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

  • Hotel near University of Richmond
  • You can look forward to a garden, laundry facilities and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), an electric car charging station and express check-out
    • A 24-hour front desk, a lift and a TV in reception
    • Coffee/tea in reception, smoke-free property and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 98 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 49-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and kitchens

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Frequently asked questions

Is Candlewood Suites Richmond - West Broad by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on 22 Nov 2026 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond - West Broad by IHG?

Self-parking is available for USD 7.00 per day. Extended parking is available for USD 42.00 per week.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad by IHG?

Checkout is at 11 AM.

Where is Candlewood Suites Richmond - West Broad by IHG located?

Situated in the business district, this hotel is within 1 mile (2 km) of Colonial Shooting Academy and Bon Secours Heart Institute at Reynolds Crossing. Shops at Willow Lawn and Regal Short Pump are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Richmond - West Broad by IHG Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for extended work trips!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and vibes.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was extremely polite will return in the future.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay. However, the box springs were a little squeaky every time we moved or adjusted, our sleeping position in the bed. Had a little trouble with the toilet float. But other than that, everything was good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable, room was also. I found place very quiet and comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay , spacious and very clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for letting me check in a little early. It made the day much better.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable vibes for me and the family
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and very friendly staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room free parking, excellent front desk staff was friendly. The location was great near everything from restaurants to supermarkets auto places. Sightseeing and places to go close by.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there. Had no issues with staff they were very helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff, felt safe
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and professional. The room was very clean and comfortable. This was a nice experience.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was good. Elevator make noice that could be heard 3-5 rooms away from elevator bank. But for the price and 2 rooms good value.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
I stayed here with my partner for the weekend. We booked online and checked reviews which were good and I can say they were accurate. It was clean and the location was great. Very convenient for all our activities, had food and stores close by, and close to the highway. Parking is $7 a night and guests have to pay too if they stay overnight. The beds were super soft and the A/C was jumping. The problem was right after we checked in. My partner checked around the room to be sure nothing was out of the ordinary. I guess all the slamming of the cabinets startled the critters and a roach came running across the room. We politely asked for another room and they gave us one on the opposite side of the building on a different floor. It seemed like an upgrade too, which was nice. We did the same check and everything seemed fine but I got up on the second night to use the bathroom and there was another roach crawling up the wall. That was a spooky time for us, we should've just asked for a refund after the first instance.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, convenient location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had everything that was was stated in their description. The staff was very friendly and helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I liked that there was a full kitchen and we had the option to cook and make our own meals.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Service was great. The property was clean, but a little tired.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet building. Friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I had a very good experience here. Only stayed one night. The property is a bit dated, but overall was clean and well maintained. When I first checked in, the room I was given had a nonfunctional television. However, the lovely gentleman at the front desk quickly addressed the issue & ultimately gave me a different room. It’s not fancy, but the room was comfortable, clean and very spacious. Very convenient location as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy beds. Staff at front desk were very friendly!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Kitchen had everything we needed! Would highly recommend
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025