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Reviews of Santa Barbara Eco Beach Resort

4 out of 5
Santa Barbara Eco Beach Resort
Estrada Regional nº1, 1º Morro de Baixo, Ribeira Seca, Ribeira Grande

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 160 reviews" "
Rating 8 - Good. 39 out of 160 reviews" "
Rating 6 - Okay. 8 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 0 out of 160 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Duarte

Stayed 2 nights in Mar 2024
Response from Nuno Oliveira - Sales & Marketing Manager on 15 Apr 2024
Dear Mr. Duarte,We hope this message finds you well.We thank you for your great feedback during your recent stay at SANTA BÁRBARA.We look forward welcoming you again in a near future.Kind regards,

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-of-a-kind property. Beautiful architecture, great attention to details. Feels very "zen". Right beside the most walkable beach on the island (our opinion). I already miss it!
Stayed 6 nights in Mar 2024
Response from Nuno Oliveira - Sales & Marketing Manager on 18 Mar 2024
Dear M. Francis, We hope this message finds you well! We thank you for your preference in choosing SANTA BÁRBARA for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us. We look forward welcoming you again soon. Kind regards,

10/10 Excellent

heather, South Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful tranquil resort. Every detail is considered and the staff is incredible too. Beautifully design space and experience. You will LOVE it here! Can’t wait to return.
Stayed 6 nights in Feb 2024
Response from Nuno Oliveira - Sales & Marketing Manager on 26 Feb 2024
Dear M. Heather,We hope this message finds you well!We thank you for your preference in choosing SANTA BÁRBARA for your stay at São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this beautiful property. The staff was phenomenal. The room (and upgrade) was immaculate, spacious and comfortable. The food was wonderful at every meal we had. You could not find a better spot to use as a base to explore the island.
Stayed 4 nights in Feb 2024
Response from Nuno Oliveira - Sales & Marketing Manager on 26 Feb 2024
Dear M. Michele,We hope this message finds you well!We thank you for your preference in choosing SANTA BÁRBARA for your stay at São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing experience in a beautiful setting. The breakfast menu was excellent and the private wellness centre was much appreciated.
Stayed 2 nights in Jan 2024
Response from Nuno Oliveira - Sales & Marketing Manager on 26 Feb 2024
Dear M. Grace,We hope this message finds you well!We thank you for your preference in choosing SANTA BÁRBARA for your stay at São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 Excellent

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nuno Oliveira on 9 Jan 2024
Dear Mrs. Helen, We hope this message finds you well! We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference. We truly hope to welcome you back at São Miguel in the near future.Kind regards,

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Nuno Oliveira on 9 Jan 2024
Dear Mr. Ronald, We hope this message finds you well! We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference. We truly hope to welcome you back at São Miguel in the near future.Kind regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had one of our best vacations to date. The villa we had was beautiful and our view was one of the best to wake up to every morning. Our staff was very accommodating with local recommendations for food, travel and ways to move around the island. We were given a cell phone to communicate with the front desk each and every question we had a they were very responsive. We will 100 percent be back.
Stayed 3 nights in Nov 2023
Response from André Branco on 20 Nov 2023
Dear Mr. Michael,I trust this message finds you in good health.Our dedicated team puts in tremendous effort daily to ensure that our guests have remarkable stays. We are delighted to learn that your overall experience was satisfactory. Your positive feedback is greatly appreciated, and we will continually strive to improve our service.On behalf of the entire team, I extend our sincere thanks for your time and for choosing us.We genuinely hope to have the pleasure of welcoming you back to São Miguel in the near future.Kind regards,André BrancoSales Executive

10/10 Excellent

Michael Paul

Liked: Property conditions & facilities
Stayed 8 nights in Oct 2023
Response from Nuno Oliveira - Sales & Marketing Manager on 6 Nov 2023
Dear Mr. Michael Paul,We hope this message finds you well!All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

6/10 Okay

Alejandra

Stayed 1 night in Oct 2023
Response from Leonor Manaças | Reservations Coordinator on 19 Oct 2023
Dear Mrs. Alejandra,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All Team appreciates your feedback since it is truly valuable for us to constantly improve the service to fulfil our guests' needs and satisfaction. We are truly sorry to read that your experience was not according to your expectations. Please be assured that all your comments have been shared with the involved teams to ensure the necessary measures are taken to continuously guarantee the delivery of our high-quality service standards.On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel soon and somehow restore your faith in our brand.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! The staff was extremely efficient, the location is stunning and the restaurant was fantastic. Would highly recommend !
Stayed 2 nights in Oct 2023
Response from Leonor Manaças Reservations Coordinator on 19 Oct 2023
Dear Mrs. Rene,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

JONATHAN, LAS VEGAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Ines and Victor for going above and beyond to help us with our restaurant delivery. You both have the personality and serice we are use to in Las Vegas. Keep up the great work and you will go far in life. Thank you again :)
Stayed 2 nights in Sep 2023
Response from Leonor Manaças Reservations Coordinator on 28 Sept 2023
Dear Mr. Jonathan,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 Good

JONATHAN, LAS VEGAS

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ines Silva went above and beyond for us during our stay. Five star employee. Dining staff seems unhappy and non engaging. The rooms are dark and drab. Rooms / outside of buildings are in need of a renovation badly. We stayed at Senhora da Rosa prior to staying here and got spoiled. Ines saved the ratings. Thank you again for all you helped us with.
Stayed 2 nights in Sep 2023
Response from Leonor Manaças Reservations Coordinator on 28 Sept 2023
Dear Mr. Jonathan,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All the Team is pleased to read your words and suggestions, as the comments of our guests allow us to continuously improve the service fulfilling your expectations and therefore, your experience.We are delighted to read you’ve had a positive experience with us and we have taken note of the improvement points shared. On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel in the near future.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting, great food, and relaxed environment! Obrigada!
Stayed 4 nights in Aug 2023
Response from Nuno Oliveira - Sales & Marketing Manager on 14 Sept 2023
Dear Mrs. Rebecca,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort / WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Nuno Oliveira - Sales & Marketing Manager on 14 Sept 2023
Dear M. Alain,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 Excellent

Charles

Stayed 3 nights in Aug 2023
Response from Leonor Manaças Reservations Coordinator on 28 Sept 2023
Dear Mr. Charles,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Susana Morato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful eco resort. I loved going into the sea (plenty of lifeguards around), the resort is accessible to wonderful restaurants (including their own) and attractions. The staff is very friendly and helpful. We will definitely return.
Stayed 5 nights in Aug 2023
Response from André Branco - Singular Properties Azores on 9 Aug 2023
Dear Ms. Susana Morato,Thank you so much for taking the time to share your wonderful experience at Santa Bárbara!We're truly grateful for your kind words about our friendly and helpful staff – they always strive to create a welcoming and memorable experience for our guests. Your intention to return warms our hearts, and we can't wait to welcome you back to our resort for another exceptional stay. Until then, safe travels and warm wishes from all of us here!

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from André Branco - Singular Properties Azores on 9 Aug 2023
Dear Erik,Thank you for taking the time to rate your recent experience at Santa Bárbara Eco-Beach Resort. We truly value your feedback, as it helps us to continuously improve and provide the best possible service to our guests.Your opinion matters greatly to us, and we're committed to ensuring that every aspect of your visit meets your expectations.We hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a hotel junkie and it was one of my best holidays. We even cut some of our excursions short just to be there. Fantastic staff, beautiful spot. We will return.
Stayed 9 nights in May 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Mrs. Genevieve ,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort / WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
This is the place to go to relax and enjoy the beautiful peaceful island. The staff is exceptional and will help you with taxi arrangements and also suggestions. The bed and bath was perfect! They also packed a breakfast to go box because we left early. Thank you to Vitor, Inez, Nuno and everyone else! Loved your professionalism.
Stayed 3 nights in May 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Tia,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort / WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

6/10 Okay

Stefan

Nice hotel but not really “value for money”.
The hotel is nice in a beautiful location close to the beach, rooms are nice but quite simple interior and not really up to date. It is still a quite expensive hotel but doesn’t really live up to the standard.
Stayed 3 nights in May 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Stefan,All Team appreciates your feedback since it is truly valuable for us to constantly improve the service to fulfil our guests' needs and satisfaction. We are truly sorry to read that your experience was not according to your expectations. Please be assured that all your comments have been shared with the involved teams to ensure the necessary measures are taken to continuously guarantee the delivery of our high-quality service standards.On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel soon and somehow restore your faith in our brandWe remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Linda, North Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. Rooms are very comfortable. Staff was over the top helpful! The restaurant is amazing!
Stayed 4 nights in Apr 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Linda,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort / WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Emi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Waking up to the sounds of birds and the ocean... delicious locally-sourced breakfast (fresh produce grown on property)... beautiful beach and infinite pool... Above all the staff were attentive and thoughtful. I can't say enough wonderful things about it. Would love to be back.
Stayed 2 nights in Mar 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Emi,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 Good

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and such a magical place! Loved our stay there. The only thing that I think really needed to be changed is that you have to make a reservation to use the exercise facility, and only one person or family can use it at one time. That was very inconvenient.
Stayed 5 nights in Mar 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Inês,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All Team appreciates your feedback since it is truly valuable for us to constantly improve the service to fulfil our guests' needs and satisfaction. Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Tyson,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT HESITATE TO BOOK
Incredibly gorgeous resort!! The food was absolutely incredible and so was the service! Shoutout to Claudia who made our stay incredibly comfortable and wonderful.
Stayed 2 nights in Jan 2023
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Nia,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for retreat! Nice hard working staff! Love the farm👍
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Qing,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Nuno Oliveira - Sales & Marketing Manager on 6 Nov 2023
Dear Mr. Marc,We hope this message finds you well!All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 Excellent

Jean Derson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Great experience at this Resort. Staff went above and beyond to provide us with everything we needed. Ideal couples resort to reconnect and spend QT. My only recommendation would be to invest in the pools (Main & swim-out rooms) being heated to make this place an all year-round location.
Swim-out
Main Pool
Stayed 9 nights in Nov 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Jean,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Dr. Nancy, White River Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room that looked out on the lap pool and it was marvelous to be able to go out my patio door and get in that water. The larger pool is gorgeous and looks out over the ocean. The front staff were great and so helpful. I truly loved this resort and will be back.
Stayed 2 nights in Sep 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Nancy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Comfy beds with stunning views
The hotel was lovely and had a good design and flow. Breakfast was good. Rooms were of high quality including a kitchenette. Loved the pool at the end of the terrace. Gym also was useable with limited equipment, but the right equipment which was great. For me the maintenance needs to be looked at. Things work, but decor needs to be replaced/updated.
Stayed 3 nights in Aug 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Joseph,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All Team appreciates your feedback since it is truly valuable for us to constantly improve the service to fulfil our guests' needs and satisfaction. We are truly sorry to read that your experience was not according to your expectations. Please be assured that all your comments have been shared with the involved teams to ensure the necessary measures are taken to continuously guarantee the delivery of our high-quality service standards.On behalf of the whole Team thank you once again for your time and preference.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with great view, service and gorgeous setting for relaxation.
Stayed 4 nights in Aug 2022

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t question it…just book a stay here! Trust me!
This was probably one of the best resorts I’ve stayed in. The views were spectacular! The rooms were unique and cozy. The service from the staff was excellent. The food was delicious and unique. The property was secluded and quiet. I couldn’t have asked for a better stay. It was perfect and exactly what I was looking for —relaxation and rejuvenation!!! I highly recommend!
Stayed 3 nights in Aug 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Candice,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous hotel. Totally beautiful and welcoming all around. Phenomenal staff members like Ines and her team. Top notch
Stayed 3 nights in Jul 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Mr. Steven,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff. Such a relaxing stay.
Stayed 3 nights in Jul 2022
Response from Leonor Manaças | Reservations Coordinator on 20 July 2023
Dear Lisa,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Barbara Eco Resort is a gorgeous property with beautiful infinity pools and amazing views of the ocean. The fine cuisine is delicious and they source most of their fruits and vegetables from their onsite gardens. The beach was the widest and most secluded that we saw during our 1 week trip to the Azores. It is public and accessible by walking down stairs from the resort. Our room was clean and having a pool right outside our door was really fun and relaxing. The service at the restaurant and bar, as well as the concierge and reception was excellent-- the staff were very kind, resourceful, generous and fun. We really hope to go back to Santa Barbara Eco Resort.
Stayed 2 nights in Apr 2022
Response from Francisco on 13 July 2022
Dear Mrs. Lisa, We thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort Our team works very hard to make our guest's stays remarkable and we are very pleased to read that your experience met your expectations. Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require. Best Regards Francisco Sant'Anna Sales & Marketing Director

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Amazing experience! Beautifully located near the beach. The room was lovely with direct access to the pool. Shame I only stayed for the weekend. I'll definitely go back to Azores just to stay in Santa Barbara Eco Resort!
Stayed 1 night in Nov 2021

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lap pool right off the deck of the room. Right on the beach.
Stayed 2 nights in Oct 2021

10/10 Excellent

Isabel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely staff, spectacular setting and wonderful pool right in front of the “villa”.
Stayed 5 nights in Sep 2021

10/10 Excellent

Vladislav Cherniy, Maryia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience staying here, almost everything was great. One of the perks of this place is that it gives an unforgettable opportunity to relax and enjoy a stunning nature around this gorgeous area. The overall experience with the ocean and the views is simply one in a lifetime! As for what could be done better - certainly check in wasn't the smoothest, we were actually waiting for front desk to notice us when we entered the main entrance until we came to the desk and introduced ourselves (we were very tired and were waiting for nice and easy welcome), other than that staff at the restaurant was mostly providing good service, however some of the staff were a bit out of touch and pretty slow during breakfast and sometimes lunches/dinners (sometimes we had to stand up and walk up to ask for service as we were forgotten about). We had to also sometimes ask for housekeeping to clean up our room, as it was taking time up to early evening hours to realise we weren't getting any. Our room with pool side was great, but a bit dark. Massages were actually not perfect, but pleasing - we felt that it didn't worth the price paid. As a last note, we'd like to thank Maria and Katarina for their splendid service and attention! Overall, it was very worth visiting this gem of a place, despite some minor disappointments.
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Didn’t like the vibe
The view was nice. The room was nice but no really privacy. Random kids appears in our garden and balcony, made a lot of noise too. The stuff of the hotel were so welcoming.
Stayed 5 nights in Jul 2021

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Sai Miguel
Amazing place! Loved the resort and the staff were very helpful. Masseuses were just average and that is the worst thing we could say.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vies, nice staff , good food
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place for sure and being able to walk down to the beach is great. We had a room with long shared pool and although it was not heated it was very lovely to look at. It was quite chilly during our visit so we also didn’t get to use the main pool which was not heated. The wellness center was great and because of Covid they were scheduling guests allotted times. Basically there’s a large hot tub and a few pieces of exercise equipment but it had a great vibe in there. Drinks were pretty good from the bar and we loved the bartender. He really puts his heart and soul into his craft. The food was a bit disappointing. These next comments are petty but I’ll menti I wish I could change a few things about the room. For one a small nightstand coming off the wall
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Resort clean and safe, well located with excellent facilities and very kind personnel
Stayed 4 nights in Sep 2020

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Paulo, N.Kingstown RI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, friendly staff, interesting rooms, I probably will return.
Stayed 1 night in Feb 2020

8/10 Good

Benedict-J-S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water for shower is not hot. Luke warm at best. Heated pool is not hot. Heater in the room is not hot. Service is good and breakfast is good.
Stayed 1 night in Dec 2019
Response from Santanna on 2 Jan 2020
Dear Mr. Benedict, First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort. All Team appreciates your feedback since it is truly valuable for us to constantly improve the service to fulfil our guests' needs and satisfaction. Please be assured that all your comments have been shared with the involved teams to ensure the necessary measures are taken to continuously guarantee the delivery of our high-quality service standards. We truly hope to welcome you back at São Miguel soon. I remain at your entire disposal to any additional question. Best regards. Francisco Sant’Anna Director of Sales & Marketing

8/10 Good

Randy, Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean views where amazing food was good beautiful place
Stayed 5 nights in Nov 2019
Response from Santanna on 2 Jan 2020
Dear Mr. Randy, First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort. All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall. We look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require. Francisco Sant’Anna Director of Sales & Marketing

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Santanna on 10 Oct 2019
Dear Sir / Madam, First of all, thank you for taking the time to provide us with your feedback following your recent stay at Santa Bárbara Eco-Beach Resort, and we do hope you enjoyed your overall time in Lisbon and had a pleasant journey. All the Team is pleased to learn from your very positive words, as the comments gained from our guests allows us to continuously improve the service fulfilling your expectations and therefore, your experience. We are delighted to read from you that our Team delivers our high quality service standards to create you an enjoyable and remarkable stay with us. On behalf of the whole Team thank you once again for your time and attention. We truly hope to welcome you back at São Miguel in the near future. Kind regards, Francisco Sant’Anna Director of Sales & Marketing