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Reviews of Beekman Arms and Delamater Inn

3.5 out of 5
Beekman Arms and Delamater Inn
25 Garden St., Rhinebeck, NY

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 201 reviews" "
Rating 8 - Good. 65 out of 201 reviews" "
Rating 6 - Okay. 31 out of 201 reviews" "
Rating 4 - Poor. 23 out of 201 reviews" "
Rating 2 - Terrible. 8 out of 201 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Apr 2024
Response from Robert Henion on 8 May 2024
Hi Robert, Thank you for the 5-star review and for staying with us!

4/10 Poor

Catherine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Don’t be fooled by the photo of a lovely old building that suggests that is the Delamater Inn. The rooms are actually in modern facilities behind the establishment. We had a WALK UP to second floor with no one to help with luggage. The decor was a cheap construction The bathroom was tiny and cheaply constructed. Breakfast was at the Beekman Arms a couple blocks away. And by breakfast time, no one had shoveled the walk
Stayed 2 nights in Feb 2024
Response from Robert Henion on 10 Apr 2024
Hi Catherine, I am sorry to read of your unpleasant stay with us. I do hope you will give us another chance in the future. Whenever a guest requests a ground floor room, we do our best to accommodate that request.

10/10 Excellent

Helmut, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Christine on 8 Apr 2024
Hello Helmut:We are so happy that you enjoyed your recent stay with us. We hope to see you again soon.Christine

2/10 Terrible

Joan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I booked the Demeter Inn but they moved me to the Beekman because the internet was out. It was explained to me that staff should have called to advise me of the switch. They did not. My room at the Beekman was directly above the front desk and I could literally hear every word from below. The worst part though was the talking crossing light across the street. It cyclically speaks 3x and then beep beep beeps. Absolute torture and didn't sleep a wink. Meditation didn't help. Rumbling traffic at least covered up the tormenting sound. Never thought I'd pray for traffic.
Stayed 1 night in Mar 2024
Response from Robert Henion on 4 Apr 2024
Hi Joan, I am very sorry to hear about your poor experience staying here with us. I would have offered you the use of another room, had I known about the issues you were having. I hope you will consider giving us another chance in the future.

8/10 Good

Lora

Stayed 1 night in Mar 2024
Response from Robert Henion on 10 Apr 2024
Hi Lora, Thank you for the positive review and for staying with us.

10/10 Excellent

Alan Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps it would’ve been more advantageous just to have a refrigerator in the room…..
Stayed 2 nights in Mar 2024
Response from Beekman Arms on 14 Mar 2024
Hi Alan, Thank you for the feedback. I assume you are referring to the fridge being in the bathroom instead of the bedroom in the Carriage House rooms, and not that you were unable to find the fridge. Most of our other buildings have the fridge in the bedroom. I hope you will consider staying with us again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend getaway with wifey. All good.
Stayed 1 night in Mar 2024
Response from Beekman Arms on 13 Mar 2024
Hi David, Thank you for the kind review and for staying with us.

6/10 Okay

Matthew

Travelled with partner
Liked: Property conditions & facilities
Wonderful historic property. I was provided the opportunity to change my booking to a pet friendly room last minute. I found the front desk staff not extremely hospitable. They were efficient but not welcoming. The sprawling grounds and historic buildings were all well kept. Located right in the center of the business district. Shopping was a short walk away.
Stayed 2 nights in Mar 2024
Response from Beekman Arms on 7 Mar 2024
Hi Matthew, I am happy to see that you enjoyed your stay overall, but I am sorry to read about the staff not being very hospitable. I hope you will consider staying with us again in the future.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Beekman Arms on 23 Mar 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from Beekman Arms on 23 Mar 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

2/10 Terrible

Joann

Business traveller
It would have been nice to know that checkin was in another building.
Stayed 1 night in Feb 2024
Response from Beekman Arms on 24 Feb 2024
Hi Joann, I am sorry that you were not informed about this. I hope you will consider staying with us again in the future.

8/10 Good

Dustin

Stayed 2 nights in Feb 2024
Response from Beekman Arms on 23 Mar 2024
Thank you for your positive review and for staying with us. We hope you will stay with us again in the future.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Originally we thought we were going to be in the main inn, but we were in the cottage and it was just fine.
Stayed 3 nights in Feb 2024
Response from Beekman Arms on 21 Feb 2024
Hi Carol, I am glad to hear that things worked out and you had a good stay. Thank you for choosing to stay with us.

10/10 Excellent

Bobby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy,& quiet
Stayed 1 night in Feb 2024
Response from Beekman Arms on 18 Feb 2024
Thank you for the 5-star review, and thank you for staying with us!

6/10 Okay

Frederick

Breakfast leaves a lot to be desired. Poor setup, poor selection...considering the price of rooms and the fact you have to walk from rooms to the nain building further down the street.
Stayed 1 night in Feb 2024
Response from Beekman Arms on 7 Feb 2024
Hi Frederick, I am sorry to hear about your negative experience staying with us. I hope you will consider giving us another chance in the future.

4/10 Poor

Daniela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Check-in was down street at main Inn which would have been fine if indicated somewhere - I walked in on people occupying a house on premises which very much looked like where you would check-in for the Delamater. The room is very dated and in need of repairs. The heater was so loud that I had to turn it off to be able to sleep, and the bed was like sleeping on plywood.
Stayed 1 night in Jan 2024
Response from Beekman Arms on 27 Jan 2024
Hi Daniela, I am sorry to hear about your less-than-stellar experience staying with us. I have forwarded your review to our general manager for further review.

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from Christine on 29 Dec 2023
Dear William:Thank you for the kind words in your review.

2/10 Terrible

Susan

Liked: Cleanliness
We booked a particular room and previewed it for my elderly mother. The room seemed good as it had grab bars in the bathroom and a curbless walk in shower. We arrived to check in and was told we would be in a different room but it was basically the same layout. It took us a half an hour to find the room and the room had a tub/shower with a high step and no grab bars.
Stayed 1 night in Dec 2023
Response from Beekman Arms on 5 Jan 2024
Hi Susan, I am sorry to hear about your less than exemplary experience with us. I hope you will consider giving us another chance in the future.

4/10 Poor

Elizabeth

Stayed 1 night in Dec 2023
Response from Corene C. on 7 Dec 2023
Dear valued guest,Thank you for your feedback. We are happy you had a fantastic experience here with us. We look forward to having you stay with us again soon.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Corene C. on 7 Dec 2023
Dear valued guest,Thank you for your feedback and are very happy you had a fabulous time. We look forward to having you stay with us again very soon.

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was five star.
Stayed 2 nights in Nov 2023
Response from Christine on 5 Dec 2023
Dear Celeste:Thank you so much for the kind words. We are very happy that you enjoyed the breakfast.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The grounds and different buildings on the property are lovely and so convenient to the town. The Beekman Arms tavern is cozy and a great place to hang out. The free breakfast was adequate although no hot foods. Some of the rooms were a bit dated but all still very clean and welcoming. Would definitely stay again and recommend.
Stayed 3 nights in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you so very much for your feedback. We are so happy to hear you had a pleasant stay with us. We look forward to having you here with us again soon!

8/10 Good

Artem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night in a room with two queen-size beds. The service was quite pleasant. It was a bit challenging to locate the concierge due to the extensive service coverage across the large area. The breakfast was standard, slightly better than traditional continental breakfasts in America. The room was warm with air conditioning. However, this made the air very dry at night. The bathroom and toilet were standard. There was sufficient lighting in the room. It was very nice that the administration left a small gift in the room! Thank you for that! Will I stay here next time? Definitely yes.
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you stay with us again very soon!

6/10 Okay

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast area had no heat, making it uncomfortable. The roof on the buildings is missing shingles. The ceiling lights each had different bulbs. Could use some sprucing up all around.
Stayed 3 nights in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and we have addressed your concerns here at the property. We look forward to having you stay here again with us soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback! we look forward to having you stay with us again!

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look forward to coming back!
Excellent dining. Very clean and comfortable rooms. (One hiccup ...no one was there in AM for breakfast service, but the front desk adjusted billing.)
Stayed 1 night in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback. we are so happy you had a great experience and look forward to having you back again.

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback. we look forward to having you stay with us again.

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness
Bathroom could use repair. Paint and wood chipping. Continental breakfast ended at 10 both at Beekman & Delamater so no coffee! Room and bathroom clean. Nice quiet location.
Stayed 1 night in Nov 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you back again with us soon!

4/10 Poor

Ivana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and to have you as a guest again soon!

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay for one night. Room was very clean and cozy.
Stayed 1 night in Oct 2023
Response from Nansi, Front Desk on 25 Oct 2023
Thanks so much! Glad you enjoyed your stay. Come again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm!
It was magical, although the rooms could use an update. It was very clean, staff was sweet, beds were very comfortable and the small details made all the difference. I would stay again in a heartbeat. What a lovely place to stay in beautiful Rhinebeck!
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback and we look forward to having you stay with us again soon!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valuable feedback. We look forward to having you stay with us again soon!

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback and we look forward to having you stay with us again soon!

10/10 Excellent

Luciane, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Complimentary continental breakfast was included, which was not mentioned at time of booking, so it was a nice surprise.
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you so much for your feedback and we are very happy you had a great experience. we look forward to having you stay with us again soon.

10/10 Excellent

Meghan

Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,We value your feedback and look forward to having you back here with us again.

10/10 Excellent

Joyce

Stayed 2 nights in Sep 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback and look forward to having you here with us again!

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Nice continental breakfast. A little musty smell but we opened windows and it was ok.
Stayed 1 night in Oct 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. We appreciate your patronage and look forward to having you stay with us again soon!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little breakfast included
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback. We look forward to having you stay with us again soon!

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quaintness of the property and the amount of space we had.
Stayed 1 night in Oct 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your feedback. We look forward to having you stay with us soon!

6/10 Okay

EVA

Liked: Cleanliness
Disliked: Staff & service
I had neglected to specify that I needed a downstairs room. When I arrived the only available rooms were upstairs (about 20 steps). The young woman at check-in basically told me ‘tough luck, find somewhere else but we are going to charge you if you leave.’ I asked to speak to the manager who graciously told her to find me a room.
Stayed 1 night in Oct 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,We are sorry to hear you didn't have the best experience and we have addressed your concerns. we hope this didn't mar your stay and we look forward to having you back with us again soon.

4/10 Poor

George

Stayed 1 night in Oct 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,Thank you for your feedback. we appreciate your patronage and look forward to having you stay here again with us soon!

4/10 Poor

Lawrence

Stayed 2 nights in Sep 2023
Response from Corene C. on 26 Nov 2023
Dear valued guest,Thank you so much for your feedback. We look forward to having you stay with us again soon!

4/10 Poor

Sylvia

Disliked: Cleanliness, room comfort
Musty moldy Inn
This place has really gone downhill. They have too many buildings and rooms to keep up with. My room was so moldy and musty and remained so even after I had the windows open for a few hours. The bed was uncomfortable and it appeared the mattress was old. Maybe the rooms are better at their other inn. I won’t be staying again.
Stayed 1 night in Oct 2023
Response from Corene C. on 30 Nov 2023
Dear valued guest,We are sorry to hear that you did not have a good experience here with us and we have addressed your concerns here at the property. We hope to have you as a guest on our property again soo.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy hotel. I always feel that I’m at home when I stay here.
Stayed 1 night in Sep 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valuable feedback and we look forward to having you stay with us again.

10/10 Excellent

John, Bow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street sign and house numbers were VERY difficult to see in the dark. Otherwise, the site and rooms are unique and exellent.
Stayed 1 night in Sep 2023
Response from Corene C. on 26 Nov 2023
Dear valued guest,Thank you so much for your feedback. We are looking into making adjustments to our signage outside. We look forward to having you stay with us again soon.

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you so much for your feedback and look forward to having you stay with us again soon!

10/10 Excellent

Jay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice stay. The property was just what we needed. A very nice breakfast.
Stayed 1 night in Sep 2023
Response from Corene C. on 23 Nov 2023
Dear valued guest,Thank you for your valued feedback and we look forward to having you stay with us again soon!

6/10 Okay

Sylvia

Liked: Cleanliness
Delamater Inn is sliding down
Less than OK stay. Room was moldy smelling. TV didn’t work. Noisy guests…
Stayed 2 nights in Sep 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic inn right in the center of town. The staff were all very kind and welcoming - and the buildings were all beautiful. Our room in the newer section was great and had nice views over the town. We will be back!
Stayed 1 night in Sep 2023

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023