Studio, 1 Queen Bed with Sofa bed (Quadruple Occupancy) | Living area
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Reviews of OK Studios

3 out of 5
OK Studios
Laugavegur 74, Reykjavik

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 851 reviews" "
Rating 8 - Good. 324 out of 851 reviews" "
Rating 6 - Okay. 122 out of 851 reviews" "
Rating 4 - Poor. 53 out of 851 reviews" "
Rating 2 - Terrible. 31 out of 851 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay
Great place ! Hotel Vera / OK studios was perfect . Great location , great restaurant, wonderful place ! ❤️💛💚
Stayed 2 nights in Dec 2022

8/10 Good

Casey M

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff in downstairs restaurant. Clean room, loved the ability to cook in the room. The decor wasn't quite as quirky or unique looking as some of the pictures made it appear but overall I really enjoyed my night at Ok Studios. Would definitely stay again.
Stayed 1 night in Jan 2023

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Ivana on 8 Dec 2022
Thank you for giving a high rating. Until next time.

8/10 Good

Amanda

Liked: Amenities, property conditions & facilities

4/10 Poor

asdis

Disliked: Cleanliness

10/10 Excellent

Vinaya Venkataramana Udupa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good value for money
Stayed 5 nights in Nov 2022
Response from Ivana on 21 Nov 2022
It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great stylish space, but poor check in
Very comfortable and stylish space. Only complaint was that both times I stayed here the host gave the wrong room number and check in code. Was able to get resolved by calling them, but was frustrating when checking in. Also, free street parking!
Stayed 1 night in Nov 2022
Response from Ivana on 21 Nov 2022
Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, it was due internal technical error. We are working to fix it so that an incident like this never happens again.

4/10 Poor

Gina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
check in process was really stressful. when we first arrived to check in, our code for the door was not working, we were new to Iceland and did not have a phone to call. there was a lady in the restaurant but she did not even tried to help us. After emails back and forth with the property, while we were outside in the freezing weather, we finally were able to get in to our smelly room. the shower was dripping constantly and the room smelled awful, we spoke with the house keeping team, they tried their best however they did not succeed neither to stop the leaking shower nor to get rid of the smell. very very bad experience never again!
Stayed 1 night in Oct 2022
Response from Ivana on 16 Nov 2022
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then

8/10 Good

judy

Liked: Cleanliness, room comfort
Will stay again . Was located p perfect for walking and shopping.
Stayed 3 nights in Nov 2022
Response from Ivana on 16 Nov 2022
Thank you for taking the time to review our property. I am glad to hear that we will be your top choice when you visit Reykjavik. We look forward to welcoming you back soon!

10/10 Excellent

Junaid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was brilliant, large with a comfortable queen sized bed. The kitchen was fully equipped, perfect for making breakfast for early morming starts. OK studios is a hidden gem. Service and communication was also very fast Fantastic trendy location. Close to all attractions and best restaurants.
Response from Ivana on 16 Nov 2022
Thank you for giving us a perfect rating and I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.

4/10 Poor

Allie

Stayed 1 night in Oct 2022

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great customer service
Stayed 1 night in Oct 2022
Response from Ivana on 14 Oct 2022
Thank you for giving us a perfect rating. Until next time.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed this trip and this property made for the perfect home base! Clean, super interesting decor, everything we needed to feel at home. The location is incredibly walkable with everything you could want from the city within minutes! Communication with manager was smooth and simple. When we had a challenge arise with the door code they resolved it quickly and were so helpful! When we come back we will likely look to stay here again!
Stayed 6 nights in Oct 2022
Response from Ivana on 11 Oct 2022
Hi Megan,It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

10/10 Excellent

Kelsey

Stayed 1 night in Oct 2022

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was excellent...
Stayed 1 night in Oct 2022
Response from Ivana on 10 Oct 2022
Thank you for giving us a perfect rating.

10/10 Excellent

Ligia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, it’s right in the city center and close to many bus stops that tours do pickups and drop offs! We had a little trouble at the beginning getting the code but they quickly responded. I would definitely stay here again!
Stayed 5 nights in Sep 2022
Response from Ivana on 29 Sept 2022
Hi Ligia,I appreciate you taking the time to send us your feedback about your stay: I’m happy to hear that we were able to meet your expectations and for planning to coming back to us. Your feedback is very helpful to us to maintain our good service. Until next time.

10/10 Excellent

Anna

Stayed 3 nights in Sep 2022
Response from Ivana on 27 Sept 2022
Thank you for providing us a perfect rating.

2/10 Terrible

Oriannah

Stayed 1 night in Sep 2022
Response from Ivana on 27 Sept 2022
Hi,Thank you for sharing your negative experience with us. We apologize for any inconvenience you experience during you stay.Bet regards

8/10 Good

Oriannah

Stayed 1 night in Sep 2022
Response from Ivana on 27 Sept 2022
Thank you for rating our hotel.

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious studio with comfortable bed and nice skylight window if you are on the ground floor. You get your own code to the front entrance and entrance to your room so it is very safe. Close to everything in downtown. We had a lovely stay here.
Stayed 3 nights in Sep 2022
Response from Ivana on 12 Sept 2022
Thank you for giving us a perfect rating and I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.

6/10 Okay

Rustom

Stayed 4 nights in Aug 2022
Response from Ivana on 12 Sept 2022
Thank you for rating your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Ivana on 12 Sept 2022
I appreciate your time to rate your stay with us. We look forward to welcoming you in the near future.

6/10 Okay

Amanda

Liked: Cleanliness, room comfort
Frustrating check in process
While the room itself was lovely, getting into the hotel was stressful and I will not recommend this place to folks who are new to the country as we were. When I booked the hotel I received a communication from the hotel directly saying that we would get more info when our stay got closer, but was not told that there was no check in desk, or that the entrance to our room was through a busy restaurant. I found out from a nice waiter who noticed my confusion that I had another email with a door code and additional information. I did have the email but the door code was missing. I had to call the number provided in the email (they did not initially pick up and had to call me back). After several hours of driving from another part of Iceland we were tired and just wanted to shower and go to bed so this was very stressful. Another small detail that normally wouldnt have bothered me but because check in was so confusing, it was the straw that broke the camels back - there was no coffee. There was a nespresso machine provided, along with several other kitchen utensils but no pods. All of our other accommodations while traveling provided the coffee if they had a nespresso machine (because grocery stores do not sell them)
Stayed 2 nights in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Misleading Amenities But Lovely Space
The stay itself was fantastic and the communication and customer support was superb. I do want to note that there is no luggage holding space at this location despite what the listing says. There may be a concierge service when you call the main line, but there's no front desk or staff there. There was a restaurant downstairs but no snack bar or coffee shop in the building. It's also a little confusing how to get in but they do send helpful videos. Moreover the space was beautiful and spacious and had EVERYTHING one could need, I cluding prime location. Would definitely stay there again.
Stayed 2 nights in Jul 2022
Response from Ivana on 9 Aug 2022
It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

2/10 Terrible

Lee

Disliked: Cleanliness, room comfort
Dirty and poor condition
What a poorly maintained room. No toilet paper holder, no shower nozzle holders. Both were ripped out of the walls and not fixed. Very dark, only 1 dim light working in the entire place, no light in the kitchen. Very dirty with black moms in the bathroom. Bed was very uncomfortable and lumpy. Outlet in bathroom coming out of the wall. Incredibly noisy with people screaming and yelling until 4-5 in the morning EVERY night. So loud and difficult to sleep
Stayed 5 nights in Jul 2022
Response from Ivana on 9 Aug 2022
I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance in the future. Rest assured that this will be taken care of.

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Property conditions & facilities
This is a central and great place to stay! We had an issue with our shower drain not draining and water flooding into the whole apartment- which was not ideal- but when we reached out to our host, they were quick to fix the situation!
Stayed 3 nights in Jul 2022
Response from Ivana on 9 Aug 2022
We appreciate the time you took to share your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
OK was an excellent place to stay in rejykavik. The room was much larger than we expected and had a great kitchen with supplies and dining table. Bathroom was clean and spacious. The bed was comfortable. The communication with the property manager was excellent. Great directions and helped out immensely. The room was unique as we had to walk through a restaurant (not associated with the hotel). Kron was the name and it was usually very busy. We got to know the staff and decided to at least have one meal there. Great food. Will definitely recommend.
Stayed 6 nights in Jul 2022
Response from Ivana on 9 Aug 2022
Thank you for your excellent feedback! This is very helpful in delivering our service. Until next time.

10/10 Excellent

Olgeir

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Ivana on 19 July 2022
Thank you for giving us a perfect rating.

8/10 Good

Gregory

Liked: Cleanliness, room comfort
Ok is better than Ok
The room was great for me. Great shower, great bed, kitchenette, all great.
Stayed 4 nights in Jul 2022
Response from Ivana on 19 July 2022
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Bogdan

Stayed 4 nights in Jul 2022

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

JORGE A

Stayed 1 night in Jun 2022
Response from Ivana on 23 June 2022
Hi Jorge, Thank you for giving us a perfect rating. Your rating is crucial for us since we depend on it if we were able to meet you expectation.

10/10 Excellent

Amber

Liked: Cleanliness, room comfort
Great stay!
We had a great stay at OK Studios. It is a little hard to find at first since you have to walk through a restaurant and it’s not labeled well, but once you do, the provided code is very helpful. Everything was very clean when we arrived. The location is great- close to downtown and bus stop 10 for all transportation needs! It’s also close to the harbor and is easy to walk everywhere. We would stay here again when we return to Iceland!
Stayed 3 nights in Jun 2022
Response from Ivana on 22 June 2022
It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

10/10 Excellent

Hope

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Ivana on 9 June 2022
Thank you for giving us a perfect rating. This is a big help to maintain what we are doing right in serving our guests.

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The hotel supposed to send us an Email for the lock code. They didn’t. The place is located behind a restaurant, there was no concierge to answer your questions, we tried to call them, but it was in Icelandic, we didn’t understand a word at all. We ended up walked to another hotel, and asked the concierge to help us call them! When we booked this room, it described the room would have 2 queens size beds and a sofa bed, which was perfect for us 4 people. But when got in, it only had one king size bed and a sofa bed! We called them again, they said that was what they have. The bathroom only had 4 towels without any shampoo and soaps, we had to call them again, but nothing had happened for the time we were staying. The only good thing was the price per night for 4 people to stay.
Stayed 2 nights in Jun 2022
Response from Ivana on 7 June 2022
6. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Reykjavik Grm
Ok Studios has a great location very easy walking to restaurants, shopping and parking hints to see! The room was clean and welcoming with a sunroof and a cover so we could sleep! Very comfortable with excellent communication prior to our arrival in Reykjavik!
Stayed 2 nights in May 2022
Response from Ivana on 7 June 2022
Hi, It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

10/10 Excellent

Ólafur

Liked: Cleanliness, room comfort
A great, clean, classy studio room for a great price.
Stayed 1 night in May 2022
Response from Ivana on 18 May 2022
Hi Ólafur, I appreciate you for giving us a perfect rating. It's overwhelming when a guest like you appreciates our service. Until next time.

10/10 Excellent

NITIN

Travelled with family
Liked: Cleanliness, room comfort
Exceptional stay
It was absolutely fantastic. Everything was there for perfect stay in Reykjavik. It was right in the centre of the town with all amenities nearby. Comfortable bed, clean utensils, modern kitchen and lot more… Definitely worth it.
Stayed 2 nights in May 2022
Response from Ivana on 17 May 2022
I'm glad that your stay with us was a great one. It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The price is very good. Less than $60/night. The bathroom needs to be refreshed or deeper cleaned. Flies inside the room when we arrived. Could use better pillows.
Stayed 1 night in May 2022
Response from Ivana on 10 May 2022
Hi Winston, We appreciate the time you took to share your feedback. Thank you for pointing out what to improve in our hotel. Your feedback is very important to us.

2/10 Terrible

asdis

I received an email which was supposed to include the entrance key code but that part of the message was blank. I was on the late side arriving and have so far not been able to contact the hotel staff.
Stayed 1 night in Apr 2022
Response from Ivana on 28 Apr 2022
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will make sure that the automated message will be looked at to avoid this happening again.

6/10 Okay

Ralph

Liked: Room comfort
You get what you paid for
This was the first accommodation stay I had in Iceland. It is basically in the street where all the stores, bars, cafes are at so location was perfect and walkable to almost anywhere in downtown Reykjavik. Pros: - Location - Price - close to parking garage - Utilities are working properly Cons: - There is no luggage storage - Not properly cleaned up. There was still water in the electric kettle. - Hard to find street parking. - There was construction while I was there so you may smell construction materials or it might be loud.
Stayed 2 nights in Apr 2022
Response from ivana on 26 Apr 2022
Hi Ralph. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
The communication from the property was spot on regarding directions and expectations. Unfortunately, I had a small incident with the door to the room and had to call the main office. The problem was resolved within the hour! The balcony was gorgeous to sit out at in the evening!
Stayed 1 night in Mar 2022
Response from Ivana on 23 Mar 2022
Thank you for giving us a perfect rating. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, exactly how we expected it. Comfortable accommodation. Easy checkin. Original apartment. We followed the instruction to checkin in and it was easy. The only problem is we received 3 missed called from Ok studios when we arrived at the airport and 1 email with a link to follow in order to pay 860 euros (!!!) to save our booking for our stay (2nights). I called ok studios to express my worries and they asked me to prove we already paid via Expedia, which I did (1 night is around £50). It really looked like a way to trick tourists as booking was paid and confirmed more than 4 weeks ago. I still do not understand this value and did not appreciate to receive this request when we arrive.
Stayed 2 nights in Feb 2022
Response from Ivana on 22 Feb 2022
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Ivana on 22 Feb 2022
I am very sorry that several things throughout your stay did not meet your expectations.

8/10 Good

Inga

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Ivana on 14 Dec 2021
Thank you for your ratings.

2/10 Terrible

Steven

Disliked: Cleanliness
Terrible terrible terrible
I never received a confirmation email telling me how to get into the property because there is no front desk. I spent over an hour and a half trying to figure all this out and had to call multiple times internationally to reach someone. So that was expensive. When I did get my room number I was never told I had to go through a restaurant and then a back door to get to my room. That was super awkward bringing my luggage through a restaurant. The room had only a skylight with a broken window shade on it. The room had a very funky odor. The bathroom was disgusting. It smelled like a dive bar bathroom. It looked like there was a year's worth of soap scum buildup on the glass of the shower. There was a makeshift toilet paper holder out of a coat hanger. Nowhere to hang towels. I was able to relocate to a second room after complaining about how dirty the first room was, yet another international phone call I had to make.... Second room was a bit cleaner. This one had no toilet paper holder, toilet paper was sitting on top of the radiator. There was nowhere to hang towels, the glass of the shower was soap scummy. The mini fridge was not clean. The hallway reeked of heavy cigarette smoke. The stairwell light was out. There was garbage in the hall and food spilled on the floor outside someone's room. We were given the wrong code for our second room and that required another international phone call. Google maps takes you to the wrong location. DON'T WASTE YOUR TIME & $$
Broken skylight shade
Soap scummy shower
Really?
A piece of styrofoam! attempting to hold water back from getting on the floor. Also dirty tile floor.
Stayed 2 nights in Nov 2021

8/10 Good

Christian

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from Ivana on 15 Oct 2021
Thank you for your rating.

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not what it showed online. Our stay here was awful. The apartment was so dirty I barely wanted to sleep in the bed and showered in sandals. There was an awful smell in the apartment. I would never recommend this place other than for the location.
Stayed 2 nights in Sep 2021
Response from Ivana on 26 Oct 2021
. Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.