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Serways Hotel Remscheid

3.5 star property
Serways Hotel Remscheid offers genuine hospitality, dam views, a peaceful terrace for morning coffee, and a smoke-free environment.

Choose dates to view prices

Located near Eschbach Dam, this welcoming hotel features a sunny terrace where guests can enjoy coffee shop treats. The restaurant serves local specialties, while the bar provides evening refreshment. Each room includes WiFi, and the helpful staff speaks multiple languages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$111
includes taxes & fees
4 June - 5 June
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

The check-in location differs from the property location; go to: [Raststätte Remscheid Ost (Tankstellenkasse)]

Front desk staffed during limited hours

At check-in, guests must provide a record of full COVID-19 vaccination

Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11.95 per person
  • Pet fee: EUR 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Serways Hotel Remscheid pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Serways Hotel Remscheid?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Serways Hotel Remscheid on 4 June 2026 start from AU$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Serways Hotel Remscheid?

Self-parking is free at this property.

What time is check-in at Serways Hotel Remscheid?

Check-in begins at 2:00 PM.

What time is check-out at Serways Hotel Remscheid?

Checkout is at 11:30 AM.

Where is Serways Hotel Remscheid located?

Situated on a lake, this hotel is steps from Eschbach Dam and within 9 mi (15 km) of Burg Castle and Muengsten Bridge Park. University of Wuppertal is 11 mi (17.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

7.8

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 79 out of 216 reviews
Rating 8 - Good. 91 out of 216 reviews
Rating 6 - Okay. 28 out of 216 reviews
Rating 4 - Poor. 8 out of 216 reviews
Rating 2 - Terrible. 10 out of 216 reviews

Reviews

Verified

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

elizabeth

Comfortable overnight stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lady at reception was exceptionally professional and friendly
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Ronni

Liked: Room comfort
Disliked: Cleanliness

Great beds with easy acces to the freway

It was a nice stay and easy acces to the freeway. But unfortunately they were down with staff, so the waiting for food, payment and check inn was long. The room was big and great beds. But the cleaning could have been better. There where dust and spiderweb in the corner, the curtain was brooken and the stairway was also full of spiderweb and dust. The breakfast buffet was very poor with options.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value for money

Beautiful hotel and easily accessible from the motorway... Services are very close by... along with McDonald's.. The hotel has a beautiful reception and restaurant area as you walk in.. Staff are friendly and welcoming.. The room was spacious with two single beds.. TV.. and ensuite bathroom.. great shower with instant hot water Unfortunately my room overlooked the motorway but if you are fortunate enough to have a rear facing room you can see over the nearby reservoir.. Ideal place to stretch the legs after a long drive.. stunning views Personally didn't opt for the breakfast so can't comment.. personally thought it a little expensive at €11.. On site parking is free and have ample spaces available... Highly recommend...
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

AKIN ALTAN

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Wi-Fi problem please read

I stated 5 nightds at the hotel. You can walk behind the hotel in the forest. Fresh air. Room was clean and bed was comfortable. Free parking area is available. At lobby, you can drink something hot or cold. Facilities ara ok. But free Wi-Fi is a problem at the hotel. Reception gives you a paper written username and password on which changes daily. On my last day morning, when I was leaving hotel, I asked Wi-Fi password as I needed emergency internet. The young lady working at reception was cooking told me that there was no internet at that moment and didn’t help me! She told me that the computer was default! That behaviour shows the attitude towards customer. I left the hotel with a big disappointment. Sorry but never visit that hotel again. Good luck!
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean room, easy parking, very happy.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great views of the lake.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Im Vorfeld nachgefragt, ob Barrierefreiheit gegeben ist, da ich Rollstuhlfahrer bin. Dies wurde bestätigt. Die Rampe zum Hoteleingang war für ein Rollstuhlfahrer mit starken Einschränkungen deutlich zu steil und alleine nicht zu bewältigen. Lediglich vielleicht für sehr aktive Rollstuhlfahrer oder mit Elektrorollstuhl. Die Aufzugtür war aus Stahl und für mich nahezu nicht alleine zu bewältigen. Sollte man nach 22:00 Uhr raus wollen, hätte man als Rollstuhlfahrer keine Chance gehabt, da der Nachtausgang über eine Treppe war. Das Personal war sehr freundlich. Das Zimmer war in Ordnung, aber alles war für mich sehr ärgerlich, weil ich einfach nicht zurechtgekommen bin aufgrund der Einschränkungen, die für Rollstuhlfahrer dort vorhanden sind, aber nicht kommuniziert wurden.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Birgit

Liked: Cleanliness, staff & service
wir sind mit wenig Erwartungen angereist und wurde echt positiv überrascht, danke
Stayed 1 night in Oct 2025
Verified

8/10 Good

Arzu

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tamamen dağın başında ve şehir merkezine arabayla en az 40dk uzaklıkta...
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Ich war sehr überrascht von diesem Zimmer. Sehr geräumig, sauber und schnell von der Autobahn zu erreichen. Sehr zu empfehlen. Kontra: Balkontüre war defekt daher etwas lauter.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kirsten Grønning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt overnatningshotel tæt på motorvejsafkørsel. Fin søudsigt fra altanen. Mulighed for vandretur rundt om den opdæmmede sø. Meget flinkt personale med stor hjælpsomhed. Det ville have været rart med mulighed for glutenfrit brød til morgenmaden.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Elif

Disliked: Cleanliness, room comfort
Gece konaklayıp sabah çıkış yapmak için ideal bir yer olabilir ama genel olarak hijyen problemi var örümcek ağları çok fazla oda içerisinde ve ranza yatakları kontrol etmeden özellikle çocuklarınızı uyutmayın
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Gewohnt gut!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jytte Borreskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint værelse, rent og pænt med altan med bord og stole. Spiste aftensmad,- det var ikke restaurant mad. En wienerschnitzel som var friture stegt med pommes frites. Morgenmad ok. Hotellet ligger ved smukke omgivelser
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint rent og god service

Dejligt hotel med fine værelser. God morgenmad og flink personale
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Ok for en overnatting. Manglet dyne og pute på rommet. Ellers rent og ryddig.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fortement conseillé

Accueil exceptionnel très agréable et chaleureux tout le personnel a l’écoute et a l’aide, la chambre très spacieuse et propre sincèrement excellent rapport qualité prix
Stayed 1 night in Feb 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service
Die Kissen waren sehr dünn und keine weiteren im Zimmer. Durch die angrenzende Raststätte ezwas lauter wegen der viele Lkw. Personal sehr nett, Aufzug vorhanden, Zimmer recht groß und mit Balkon
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Bent

Liked: Property conditions & facilities
Dejligt hotel ved sø, med god mulighed for at vandre. Selve hotellet er pænt med gode senge og dyner, men værelset var alt for parfumeret. Man vågnede om natten, fordi parfumelugten generede i næsen. Forfærdeligt for mennesker med allergi.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Akram Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel deutlich besser als erwartet. Zimmer sauber, warm, gemütlich. Service toll. Super netter Rezeptionist. Frühstück und Restaurant einwandfrei .
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Erhardt

Liked: Property conditions & facilities
Bis auf das unflexible einchecken alles gut.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
11:30 Check out um 09:20 stand die Putzfrau ohne zu klopfen im Zimmer
Stayed 1 night in Aug 2024