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"The rooms were clean and comfortable, and above all, the staff were incredibly friendly. Eva was especially welcoming and went out of her way to help us, which meant a lot since we were brand new to the country."

"This is a family run, first class hotel. The staff are efficient and friendly. The guest rooms we had were just first rate. A suite is really a suite. You cannot buy or manufacture old world European charm and hospitality. At this property these qualities are 4 generations in the making. This hotel never disappoints. The restaurant is just beautiful, with cuisine to match"

"The location was great, room very clean and bathroom too. The staff went above by being so pleasant and helpful.. I had a car to park and the directions given were very specific and helpful This is the place to stay in Heidelberg sepecially for access to the christmas markets"

"Clean rooms, close to public transportation and friendly staff"

"Friendly and welcoming staff."

"Yes, amazing bedding"

"The history of the hotel and the perfect location in the old town."

"Great hotel. Fantastic breakfast!"

"Nice place."