Reef Island and Bass River Mouth Nature Conservation Reserve Tours and Activities

Staff were friendly and helpful and the location was central and very convenient for what I needed while in Melbourne. Room was quite functional for storage and layout. Overall I was happy with my stay. Being from North America I could not believe there was no ice available. In general the room was clean but the shower could use a real thorough deep clean because tiles and faucets had mold/mildew. My bathroom sink was not draining properly from my arrival and even though I reported it and apparently a service request was submitted it wasn’t fixed until the morning I was checking out. Also the TV remote wasn’t working and took some assistance from the manager to get a second type to be able to change channels. Couldn’t make outgoing calls from room phone and quite a few times when I tried calling reception with questions no one was available.

Reqlly nice enjoyed stay, need more light at the sign as ots very hard to find at night in the rain in the very dark. Perhaps fix the top of the drive up a bit as its a pretty steep bump. Small token of chocolate and port was a nice touch but perhaps reserch your demographic of who is actually staying. We didnt deink the port but local wine would have been a better option

Very relaxed place to stay overnight:)