Standard Room, 2 Queen Beds, Non Smoking

Reviews of Quality Inn Raynham - Taunton

2.5 out of 5
Quality Inn Raynham - Taunton
164 New State Hwy, Raynham, MA

Reviews

7.4

Good

Rating 10 - Excellent. 234 out of 817 reviews" "
Rating 8 - Good. 285 out of 817 reviews" "
Rating 6 - Okay. 162 out of 817 reviews" "
Rating 4 - Poor. 75 out of 817 reviews" "
Rating 2 - Terrible. 61 out of 817 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 25 Apr 2024
Dear Jacob,We're sorry to see that your experience fell short of your expectations. If you could provide us with more details about your stay, we'd appreciate the opportunity to address your concerns and improve our services. Your feedback is valuable to us, and we hope to have the chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Christopher

Liked: Staff & service
Old but good. Not great!!!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Guest,Thank you for your feedback. We appreciate your honesty and are glad to hear that you found our hotel to be good, despite its age. We're continuously working to improve our facilities and services to provide a better experience for our guests. If there's anything specific we can do to enhance your next stay, please let us know. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear Jeffrey,We're sorry to learn that your experience with us was not up to your expectations. Your feedback is valuable, and we would greatly appreciate any details you could share about your stay. We are committed to improving our services and ensuring that all our guests have a comfortable and enjoyable experience. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 29 Mar 2024
Dear Michael,Thank you for taking the time to share your feedback. We're glad to hear that you had a generally positive experience during your stay with us. Your feedback is valuable, and we will strive to address any areas where we can improve to ensure an even better experience for our guests in the future. We appreciate your patronage and hope to welcome you back for another pleasant stay soon.Sincerely,Hotel Manager

10/10 Excellent

Christian

Travelled with family
Everything about it is nice
Stayed 7 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional experiences for all our guests, and we're delighted that you found everything about our hotel to be nice. We hope to welcome you back again soon for another wonderful stay.Sincerely, Hotel Manager

6/10 Okay

Robert

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comments are valuable to us, and we will use them to identify areas for improvement. If there are any specific issues you encountered during your stay that you would like us to address, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Property was clean and big area to walk
Stayed 2 nights in Feb 2024
Response from Hotel manager on 4 Mar 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our property clean and enjoyed the spacious area to walk around. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Pablo, Rockport

Disliked: Amenities
Good location
Stayed 1 night in Mar 2024
Response from Hotel manager on 3 Mar 2024
Dear Guest,We're delighted to hear that you appreciated our hotel's convenient location. Your satisfaction is our priority, and we're glad that our prime location added value to your stay. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff friendly& considerate rooms very clean the maids
Stayed 2 nights in Feb 2024
Response from Hotel manager on 1 Mar 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the friendly and considerate staff, as well as the cleanliness of our rooms. Our team works hard to ensure every guest has a comfortable and pleasant stay. We appreciate your kind words and look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area easy walk to store decent choices for lunch&dinner rooms spacious & clean, the shower has nice stream & stays hot
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Robert,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the convenient location, spacious and clean rooms, and the quality of our showers. Providing a comfortable and enjoyable stay is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Terrible

Adylton

Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Mar 2024
Dear Adylton,We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is important to us, and we apologize for any shortcomings you encountered. We take your concerns seriously and will address them promptly to improve our services for future guests. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 Excellent

wayne, hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and beds where comfortable close too everything
Stayed 1 night in Jan 2024
Response from Hotel Manager on 15 Jan 2024
Dear Wayne,We're thrilled to receive your perfect 5 out of 5 rating! It's wonderful to hear that you found our place clean, with comfortable beds, and conveniently located near everything you needed. Your satisfaction is our priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night or 2
Stayed 1 night in Jan 2024
Response from Hotel manager on 9 Jan 2024
Dear Guest,Thank you for choosing to stay with us! We are delighted to hear that you had a great experience during your visit. If you have any specific feedback or suggestions, feel free to share them. We appreciate your support and hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Nawarrior

Stayed 1 night in Jan 2024
Response from Hotel manager on 22 Jan 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice, quiet, clean, & affordable
Stayed 1 night in Dec 2023
Response from Hotel manager on 26 Dec 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that your stay was nice, quiet, clean, and affordable. Providing a positive experience is our goal, and we look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Good

Randy

Stayed 1 night in Dec 2023
Response from Hotel manager on 30 Dec 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Good

Cynthia

Liked: Staff & service
Stayed 7 nights in Nov 2023
Response from Hotel Manager on 11 Dec 2023
Dear Cynthia,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023
Response from Hotel manager on 29 Nov 2023
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

6/10 Okay

Deanna

Travelled with family
Liked: Staff & service
unimpressed with breakfast. Coffee was undrinkable.
Stayed 1 night in Nov 2023
Response from Hotel manager on 5 Dec 2023
Dear Guest,We're sorry to hear about your disappointment with the breakfast, and we apologize for the quality of the coffee. Your feedback is valuable to us, and we'll be sure to address these concerns with our team to enhance our offerings. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel manager on 29 Nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for a night
Stayed 1 night in Nov 2023
Response from Hotel manager on 28 Nov 2023
Dear Guest,Thank you for choosing to stay with us. We're pleased to hear that your night with us was satisfactory. If your travels bring you back to the area, we'd be happy to welcome you for another comfortable stay. If there are specific areas where we can enhance your experience, please let us know. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Isaiah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that bother me was the tv it’s to small
Stayed 1 night in Nov 2023
Response from Hotel manager on 23 Nov 2023
We'll take note of your comment about the TV size as we continuously strive to enhance our guests' experience. We hope to welcome you back for another stay.

8/10 Good

Bridget

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Hotel manager on 20 Nov 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Liked: Staff & service
I was not the guest so cannot rate all factors but the front desk manager has been very helpful.
Stayed 7 nights in Nov 2023
Response from Hotel manager on 17 Nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Hotel manager on 5 Dec 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Cable tv isn’t high def but the rooms are clean and comfortable with all the amenities you need. The Manager was very helpful.
Stayed 1 night in Nov 2023
Response from Hotel manager on 8 Nov 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

SHERI

Liked: Staff & service
Not recommended
The place was just dingy. The bed was comfortable though. The door to my room I discovered this morning didn’t really lock. The dead bolt didn’t engage. If you pushed on it leaned on it, you could put pop it open. It smelled musty and like cigarette smokes and I had wanted to take a bath, but there was no way I would get in that bathtub. Staff was courteous.
Stayed 1 night in Oct 2023
Response from Hotel manager on 26 Oct 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Hotel manager on 26 Oct 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Good

Brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for the price
Stayed 1 night in Oct 2023
Response from Hotel manager on 20 Oct 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 Okay

Neil

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager. on 18 Oct 2023
Dear Neil,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay convenient location comfortable bed, clean quite & very good breakfast We would come back again!
Stayed 1 night in Oct 2023
Response from Hotel manager on 17 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Evelyn

Travelled with family, Business traveller
Liked: Staff & service
It was nice and quiet
Stayed 2 nights in Oct 2023
Response from Hotel manager on 17 Oct 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

Satine

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel manager on 15 Oct 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 Okay

Debra

Stayed 1 night in Oct 2023
Response from Hotel Manager. on 10 Oct 2023
Dear Debra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

2/10 Terrible

Martha

Stayed 1 night in Oct 2023
Response from Hotel Manager. on 10 Oct 2023
Dear Martha,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.

6/10 Okay

Mary

Liked: Staff & service
It was hard to sleep as trucks were beeping their horns into the early hours. As we had a 17 hour drive home having little sleep was not ideal. Staff were very nice.
Stayed 1 night in Sep 2023
Response from Hotel manager on 8 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Randy

Stayed 3 nights in Sep 2023
Response from Hotel manager on 26 Oct 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Robert, Natick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I did not realize this was a very old road motel. The rooms were OK enough, but thin walls and normal talking can be heard clearly from outside into the rooms. Mostly upset that this was a motel and the pictures and description (unless I missed it) did not clearly state so.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 5 Oct 2023
Dear Robert,Thank you for sharing your experience with us. We apologize for any confusion regarding our hotel's description and amenities. We appreciate your feedback about the thin walls and noise concerns. We understand how important it is to provide accurate information to our guests, and we will review our online descriptions to ensure they accurately reflect the property. Hope you will visit again.Sincerely,Hotel Manager

10/10 Excellent

Robert, Stamford

Stayed 1 night in Sep 2023
Response from Hotel manager on 21 Oct 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 2 Oct 2023
Dear Rosa,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property. Well cared for
Stayed 4 nights in Sep 2023
Response from Hotel manager on 30 Sept 2023
Dear Guest, Thanks for your kind words. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

10/10 Excellent

Williiam, Lake Grove

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Worked for me
Stayed 1 night in Sep 2023
Response from Hotel Manager on 27 Sept 2023
Dear Williiam,Thank you for choosing our hotel for your stay! We're glad to hear that it worked well for you. If you have any further feedback or if there's anything specific you liked about your stay, please feel free to share. We appreciate your positive rating, and we hope to welcome you back in the future. Safe travels!Sincerely, Hotel Manager

8/10 Good

Jan Ellen

Stayed 3 nights in Sep 2023
Response from Hotel Manager. on 27 Sept 2023
Dear Jan Ellen,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

8/10 Good

Mickael

Liked: Cleanliness
Orange I got the room Thursday till Sunday. I ran out of face cloths and towels, the toilet rocked the pillows are too small. You need bigger ones.
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 25 Sept 2023
Dear Mickael,Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience you experienced with the shortage of face cloths and towels, the rocking toilet, and the size of the pillows. Your comments are important, and we will address these concerns to ensure a more comfortable and well-equipped experience for our guests in the future. We appreciate your understanding, and we hope you might consider staying with us again. If you do, we'll work to make sure your next stay is more enjoyable and meets your expectations. Your comfort is our priority.Sincerely,Hotel Manager

6/10 Okay

Bianca

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 23 Sept 2023
Dear Bianca,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Robin, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 21 Sept 2023
Dear Robin,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely,Hotel Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 21 Sept 2023
Dear Guest,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

8/10 Good

patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, nice staff, clean
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 18 Sept 2023
Dear Patricia,Thank you for sharing your feedback about your stay. We're pleased to hear that you found our hotel convenient, with friendly staff, and clean accommodations. We hope to have the pleasure of welcoming you back for another great experience in the future. Sincerely,Hotel Manager

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from David.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 15 Sept 2023
Dear Nelson,It's wonderful to hear that you received great customer service from David. Exceptional service can make a stay more enjoyable, and we appreciate your recognition. We hope to welcome you back in the future.Sincerely, Hotel Manager

8/10 Good

Joel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 12 Sept 2023
Dear Joel,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager