Rauhala Holidays from AU$5,033

wish I could have stayed longer and in a Jurtaa. Seemed like an awesome place to spend a few days doing winter and local activities

Clean room. Food was good. Very handy for airport

This property is advertised as a boutique hotel, but in reality it operates more like a bed and breakfast. In fact, there is a sign above the entrance that clearly reads “B&B,” not hotel, which was our first indication that the listing may not accurately reflect the property. When we arrived, there was no front desk or formal check-in area. The first thing we encountered upon entering was an open kitchen, and unfortunately the smell of food traveled upstairs to our room, which was located on the floor above. The room itself was extremely small, not large enough to accommodate our luggage. It was essentially a bed with two small night tables squeezed into the space. The biggest issue, however, was the bathroom situation. Our room did not have a private bathroom. The bathroom was shared. On the app, under room amenities, it clearly lists “Bathroom,” which reasonably led us to believe the room included a private bathroom. After discovering the shared arrangement, we went back to the listing to see if we had missed something, but we could not find this clearly disclosed. Because of this, we ultimately decided to leave the property. We requested at least a partial refund, given that the listing felt misleading, but unfortunately the property did not honor even a partial refund. Travelers should be aware that this property functions much more like a B&B with shared facilities, rather than the boutique hotel experience suggested in the listing.