Swiss-Garden Hotel & Residences, Genting Highlands
6/10 Okay
"Clean room, good free parking, average food for breakfast but no bar. How can a hotel branded Swiss~Garden operate without a bar. One can drive up to the Genting complex quite easily."
"Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels
Amenities either broken or not working.
Staff 3 times promised to fix WiFi. Nothing happened "
"Room was large and clean. Unfortunately because our room was on the second floor, we could hear the motorcycles, especially the ones with the loud mufflers, at 6am. Very nice hotel for the family."
"1- The sink is clogged.
2- There are hotel guests who gather near the
room area CHATTING and LAUGHING
LOUDLY until late night and it disturbs
our sleep."
"Booked a deluxe room via hotel.com and photo shows shower area separate from toilet bowl area ie bathroom has a shower sliding door area. However, only executive room has this facility. Front desk staff was very helpful and management also decisive in giving us a discounted rate to upgrade to executive room. Thank you very much.
Room is clean. View is good. Breakfast is very minimum. Simple breakfast with no fruits and salad. "