Crown Beach Resort & Spa

Photo gallery for Crown Beach Resort & Spa

Primary image
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Crown Beach Resort & Spa

Crown Beach Resort & Spa

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Rarotonga Ring-Road, Arorangi, Sunset Coast Rarotonga, Rarotonga

Explore the area

  • Popular LocationBlack Rock19 min walk
  • Popular LocationRarotonga Golf Club4 min drive
  • Popular LocationNational Stadium5 min drive
  • AirportRarotonga (RAR-Rarotonga Intl.)9 min drive

Choose dates to view prices

About this area

Rarotonga

Located on a private beach, Crown Beach Resort & Spa is in Arorangi neighbourhood and is connected to the convention centre. Cook Islands Library and Museum and Cook Islands National Museum are cultural highlights, and some of the area's activities can be experienced at Black Rock and Rarotonga Golf Club. Maire Nui Botanical Gardens and Te Vara Nui Village are also worth visiting. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Black Rock - 19 min walk
  • Rarotonga Golf Club - 4 min drive
  • Puaikura Beach - 5 min drive
  • National Stadium - 5 min drive
  • Cook Islands Whale and Wildlife Centre - 7 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 9 min drive

Restaurants

  • Spaghetti House - 7 min walk
  • On The Beach - 8 min walk
  • Waterline - 13 min walk
  • Kikau Hut - 13 min walk
  • Pacific Fish and Chips - 3 min drive

About this property

Crown Beach Resort & Spa

Adults-only luxury on the beach
Catch some rays on Crown Beach Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Crown Beach Resort & Spa offers 36 accommodations with MP3 docking stations and DVD players. Rooms open to balconies or patios. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and a health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Ariki has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (NZD 50 for multiple minutes)

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 35 km
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Oceans Restaurant
  • Flambe Restaurant

Things to do

  • Canoeing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Scooter/moped hire
  • Shopping
  • Hot tub

Family friendly

  • DVD player
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Picnic area
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Free rollaway beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Hob

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: NZD 250.00
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 350

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 50 for multiple minutes (rates may vary)
  • Airport shuttle fee: NZD 38.00 per person (roundtrip)
  • Early check-in fee: NZD 250.00 (subject to availability)
  • Late check-out fee: NZD 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Beach Crown
Crown Beach
Crown Beach Rarotonga
Crown Beach Resort
Crown Beach Resort Rarotonga
Crown Beach Resort & Spa Hotel
Crown Beach Resort & Spa Rarotonga
Crown Beach Resort & Spa Hotel Rarotonga

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 58 out of 116 reviews
5 - Excellent 50%
Rating 4 - Good. 36 out of 116 reviews
4 - Good 31%
Rating 3 - Okay. 17 out of 116 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 116 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 116 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

2.0/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Beachfront villa was nice enough, spacious. Staff were mostly friendly and helpful. Massage was great. Maintenance and cleaning good enough. Cultural night fun but buffet not a patch on the Edgewater’s last June. Resort very overpriced for the standard. Apart from the Villa that housed us well, overall it was disappointing. We cancelled the 2nd part of our holiday and booked in elsewhere. Food and breakfast very average (bacon once in 7 days). Bland and limited variety. Cooking not cheffing. Pool okay. Dirty sun beds need re-painting and too few. Beach not very usable. Simple to fix as they have done at other nearby resorts. Rocks/coral & foliage need clearing and sand raked. 3 sun beds only for use on beach and always taken so nothing to sit on. It is supposed to be a beach resort. Can’t understand why they didn’t sort all this during lockdown, ready for opening up.
Stayed 7 nights in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is our third stay at the Crown Beach resort and spa. Our initial suite we were taken too was by far below the standard we had come to associate with the Crown Beach resort. The initial suite we were given was not suitable for guests. The pool was full of insects, the garden was unkept and the bathroom and toilet were still unclean. When flushing the toilet the water was black. There was also an Ant problem with large ants outside and inside the suite. Contacting the front desk and asking for another room as we advised about the shortcomings of the room. Instead of offering another suite suitable, they sent the maintenance crew to try and rectify the room. Upon arrival, the maintenance team advised they will speak to the reception area as the room was not ready for guests. This took over 2 hours to complete. on 18th Feb, we were placed in forced quarantine. For 3 days we were left with no clean linen, no laundry services or any other services which we pay for. upon exit, our refund was undercalculated with the amount received being far smaller than what we paid. While isolating, the GM tried to placate our stay with a gift of cheap wine and a magazine for attractions to visit on the island.... WE WERE ISOLATING which was insensitive and frankly an insult. Overpriced for what you get in terms of quality and service provided. The ONLY saving grace was the hand-full of staff that have remained from previous stays. Very disappointed guests.
Stayed 8 nights in Feb 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
From airport transfers to checking out. The whole stay was incredible. . Really get to meet what local life in Rarotonga is like . . The food in the Lazy Trout Cafe was excellent. . . Great Stay
Stayed 4 nights in Nov 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was great, food poor. My wife and I have been going to Rarotonga for the last ten years and the food on the Island has been steadily improving. Unfortunately the food at the Crown is still where it was 10 years ago.
Stayed 4 nights in Dec 2019

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
So when we stayed here 5 Years ago it was a beautiful well Maintained resort, we ordered the Courtyard Pool Suite again and I was less than impressed with how run down these have got, including the gardens and also the general upkeep of maintenance in the Suite itself, it is so tired. For the price you pay to stay in these suites is out the gate. Also I coul never use the guest laundry after informing reception to let me know when it would be available, resort washing of towels ect. was always being done, ended up hand washing our clothes in the suite. Positive was the Bar & Restaurant staff they were awesome. This resort needs some work.
Stayed 8 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and they worked hard to keep it clean every day. Great pool and rooms were very nice as well.
Stayed 11 nights in Sep 2019

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Always smiling and happy to help. Beautiful location. Would definitely recommend to anyone.
Stayed 5 nights in Sep 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome. My bed was past its use by date, but the rest of our group had good beds. The food was great
Stayed 5 nights in Sep 2019