Pool views, open daily

Reviews of La Quinta Inn & Suites by Wyndham Rapid City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rapid City
1416 North Elk Vale Road, Rapid City, SD

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1007 reviews" "
Rating 8 - Good. 242 out of 1007 reviews" "
Rating 6 - Okay. 121 out of 1007 reviews" "
Rating 4 - Poor. 58 out of 1007 reviews" "
Rating 2 - Terrible. 48 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
All around nice.
Stayed 1 night in May 2024
Response from Marina M on 6 May 2024
We are glad you enjoyed your stay with us! Hope you have safe travels to your destination.

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marina M on 6 May 2024
We are glad you enjoyed your stay with us! Hope to see you again. Safe travels!

8/10 Good

Douglas, Mosinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Marina M on 5 May 2024
Thank you for the great review! We look forward to having you stay with us again in the future. Safe travels!

10/10 Excellent

Erica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doing a cross country trip. This facility was wonderful! The staff was very friendly! There is a big waterpark attached but we did not use it.
Stayed 1 night in Apr 2024
Response from Carlos - AGM on 3 May 2024
Thank you fso much for the amazing feedback and review. We are thrilled that you enjoyed your recent stay with us. We look forward to your next trip to South Dakota!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carlos - AGM on 3 May 2024
Thank you for the feedback!

6/10 Okay

Amy, Casper

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
Stayed 1 night in Apr 2024
Response from Marina M on 1 May 2024
Hello! We have issued the 25 refund for your pet. We sincerely apologize about the delay in response and the inconvenience. You should see that refund within 3-5 business days as it was processed on 4/28 from our system. Thank you for reaching out to us. We hope to see you again!

6/10 Okay

LeAnn

Travelled with family, Travelled with partner
Pool area was closed very early.
Stayed 1 night in Apr 2024
Response from Marina M on 1 May 2024
We do apologize that the pool closed early during your stay. We hope you will give us another chance and that the weather will cooperate during your stay enabling us to keep it open until its normal designated closing time of 9pm. Safe travels!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
Stayed 1 night in Apr 2024
Response from Marina M on 1 May 2024
We are delighted you enjoyed your stay! We hope to see you again and wish you safe travels to your destination!

6/10 Okay

Kelly, Watertown

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
Stayed 2 nights in Apr 2024
Response from Marina M on 1 May 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. Our guests' comfort is at the forefront of our practices, and I sincerely apologize if we fell short of our valued guests’ expectations. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short.We hope you have safe travels to your destination!

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Marina M on 1 May 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 Excellent

Ronald

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Every nice I give a high grade. Will stay here again
Stayed 1 night in Apr 2024
Response from Carlos - AGM on 25 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
Stayed 1 night in Apr 2024
Response from Marina on 23 Apr 2024
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 Excellent

Harry, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient as it was close to the highway and shopping malls.
Stayed 3 nights in Apr 2024
Response from Carlos - AGM on 18 Apr 2024
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 Okay

Jena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
Stayed 2 nights in Apr 2024
Response from Marina Mikkelsen on 18 Apr 2024
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Carlos - AGM on 3 May 2024
Thank you for the review!

6/10 Okay

H. Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
Stayed 1 night in Apr 2024
Response from Marina on 6 Apr 2024
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 Excellent

Gerd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice big room
Stayed 1 night in Apr 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
Stayed 3 nights in Mar 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 Good

Neil

Travelled with pets, Travelled with partner
Liked: Staff & service
Very noisy and associated restaurant Sliders very expensive and just ok
Stayed 1 night in Apr 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the kids would move in if they could!
Stayed 2 nights in Mar 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff and nice amenities
Stayed 2 nights in Mar 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Savannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked we had fun as a family hopefully visit again soon
Stayed 1 night in Mar 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Susana, Rapid City

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carlos on 5 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excellent

Christine A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Carlos on 31 Mar 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carlos on 31 Mar 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 Excellent

Lluvia

Travelled with family and small children
The lady that checked us in was very nice.
Stayed 1 night in Mar 2024
Response from Marina M on 29 Mar 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
Stayed 2 nights in Mar 2024
Response from Marina M on 29 Mar 2024
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.

8/10 Good

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2024
Response from Marina M on 29 Mar 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel especially the water park is the best my kids love it
Stayed 2 nights in Jan 2024
Response from Marina M on 29 Mar 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Marina M on 29 Mar 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

8/10 Good

duane

Stayed 1 night in Mar 2024
Response from Marina on 7 Apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Carlos on 16 Mar 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

10/10 Excellent

Allyson

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Carlos on 16 Mar 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

6/10 Okay

Kirsti

Travelled with family
Liked: Staff & service, amenities
The breakfast was good, staff was accommodating and the beds were comfy.
Stayed 3 nights in Mar 2024
Response from Carlos on 11 Mar 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

8/10 Good

sarah

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Carlos on 11 Mar 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Mar 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Beautiful rooms! Staff nice!
Stayed 1 night in Mar 2024
Response from Marina Mikkelsen on 7 Mar 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 Excellent

Theresa

Travelled with family
Very clean property and very friendly staff.
Stayed 1 night in Mar 2024
Response from Marina Mikkelsen on 7 Mar 2024
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 Excellent

Charlee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good
Stayed 1 night in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the gymnastics competition we were in town for. Walking distance to restaurants, as well as a restaurant right in the hotel which was great while our daughters were enjoying the water park. This hotel is connected to the water park.
Stayed 2 nights in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed pretty nice
Stayed 1 night in Feb 2024
Response from Carlos on 9 Mar 2024
Thank you for the feedback and review, we are thrilled you enjoyed your stay with us, and we look forward to your return. Safe Travels!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 Excellent

James R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and the staff was friendly
Stayed 1 night in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Convenient with the water slide right there
Stayed 2 nights in Feb 2024
Response from Carlos on 8 Mar 2024
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

4/10 Poor

Craig

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room was clean and I like how the accommodate pets, but front desk lady was rude as she booked me for a double queen while I book for a king. I asked for my original room as she stated they were booked and there was nothing she do to contact Expedia. Which I did because I paid a little more for the king, and he was able to get me the room I paid for.
Stayed 1 night in Feb 2024
Response from Carlos on 8 Mar 2024
We are so sorry for the issues you had whilst with us, If you return, please let me know so that I can make sure that your next stay is perfect!

10/10 Excellent

Famyalty

Stayed 3 nights in Feb 2024
Response from Liz Lanphear, GM on 18 Feb 2024
Hi Famyalty, Thank you for your positive feedback! We hope to see you again soon!

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, need accessible property, and the room and bathroom was just perfect. Loved the breakfast as well.
Stayed 1 night in Feb 2024
Response from Liz Lanphear, GM on 17 Feb 2024
Hi Joanne,I'm so glad our room was perfect for your needs! We hope we are your hotel of choice the next time you're in Rapid City!

6/10 Okay

Amalia

Stayed 2 nights in Feb 2024
Response from Liz Lanphear, GM on 17 Feb 2024
Hi Amalia,I am sorry to hear your experince wasn't top notch, please let us know if there's anything we can do to make your next stay with us better. We hope to see you again soon!

10/10 Excellent

Laurie

Liked: Staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Liz Lanphear, GM on 17 Feb 2024
Hi Laurie,Thank you so much for your great feedback! I'll be sure to share that with our teams!