Randheli Arrival Jetty Tours and Activities

Hands down the best customer service I’ve ever experienced! Every single staff member was incredibly friendly, professional, and welcoming — I truly felt like part of the resort family. What impressed me most is their commitment: if anything isn’t up to your expectations, just mention it and they’ll fix it immediately and go above and beyond to make it even better. An unforgettable, unmatched experience from start to finish! — Ahmad & Nour Ataya

This wasnt just a resort. It was an experience! We went with the over water villa which had a private pool and snorkeling access via a stair case from the patio. We had the all inclusive and they meant just that. Mini bar was also included. If you want to keep the bill fown better go all inclusive. Had to take a sea plane which is seperate round trip and will chrge extra for weight so pack light. There are some exclusions but it will be more than enough. Our stay also included the bike rental to get around but there is a shuttle and a on call buggy service free of charge If you are not into cycling. Its two islands that you can roam and enjoy. We ate at the Uni restaurant which had a beatiful view and great food at a resonable price. The exclusive restaurants are not all inclusive but the alcoholic/ non alcoholic remained all inclusive. And you need reservations unlike the buffet locations. The Buffet have themed nights ever other night. Seafood night was absolutely amazing. The resort is everything and more you see in videos and pictures. Abdullah was our assigned guide that was there to help schedule things and ensure our questions was answered. He as amazing. From the elcome to the departure it exceeded all expectations. We snorkeled everday and saw all kinds of wild life. If you worry about swiming they have life jackets in the room so that you can still enjoy and it is fairly shallow around your bungalow so standing and walking is an option as well.

Easily accessible by 15-20 minute speedboat transfer. Warm hospitality and impeccable service. Breakfast menus change each day. Dinner inclusion in half-board is different each night so get to try different cuisine. Same butler (Mr/Ms Friday) throughout the entire stay which is great. Crystal clear turquoise water, very beautiful. Highly recommended and I would love to return to Gili in the near future.