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DoubleTree by Hilton Raleigh - Brownstone - University

2.5 star property
Guests can enjoy American dishes at the hotel's Harvest Grille restaurant or relax by the outdoor pool after exploring the attractions of nearby Pullen Park.

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Just a short distance from North Carolina State University, DoubleTree by Hilton Raleigh - Brownstone - University offers comfortable accommodations. Enjoy an on-site restaurant, outdoor pool, in-room WiFi, and convenient access to a nearby health club.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

DoubleTree by Hilton Raleigh - Brownstone - University

  • Hotel near North Carolina State University
  • Located close to Pullen Park and North Carolina Museum of Natural Sciences, DoubleTree by Hilton Raleigh - Brownstone - University provides a terrace, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Harvest Grille, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Breakfast (surcharge), access to a nearby health club and express check-out
    • Express check-in, free newspapers and coffee/tea in reception
  • Room features
  • All 190 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Heating and fans
    • Bathrooms with free toiletries
    • 40-inch flat-screen TVs with premium channels
    • Rollaway/extra beds, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 26 May and 31 December.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 3 to 5 for adults and USD 3 to 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Raleigh - Brownstone - University have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton Raleigh - Brownstone - University pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Raleigh - Brownstone - University?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Raleigh - Brownstone - University?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Raleigh - Brownstone - University?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is DoubleTree by Hilton Raleigh - Brownstone - University located?

Located in Southwest Raleigh, this hotel is within a 15-minute walk of Pullen Park and North Carolina State University. North Carolina Museum of History and Marbles Kids Museums are also within 2 mi (3 km). Raleigh Union Station is 24 minutes by foot.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 291 out of 791 reviews
Rating 8 - Good. 290 out of 791 reviews
Rating 6 - Okay. 117 out of 791 reviews
Rating 4 - Poor. 47 out of 791 reviews
Rating 2 - Terrible. 46 out of 791 reviews

Reviews

Verified

8/10 Good

Diamond

Liked: Amenities
Disliked: Staff & service
Great area. The staff was accommodating but not the most professional. Overall fine stay.
Stayed 1 night in May 2022
Verified

4/10 Poor

Marion

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness of room, sheets, bathroom was an issue. Noise was a big problem as I was trying to get a few hours of sleep before having to continue my 15 hrs roadtrip back home. Will not be staying there again.
Stayed 1 night in May 2022
Verified

4/10 Poor

glenn

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay, the place was clean but limited on amenities. But its location on Hillsborough St. was near EVERYTHING we were in town for. The staff went above and beyond, they were extermely friendly and accomodating. We highly reccomend this property.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very old building for the price
Stayed 1 night in Apr 2022
Verified

8/10 Good

Hilda

Liked: Property conditions & facilities
No tengo comentarios
Stayed 1 night in Apr 2022
Verified

8/10 Good

murray

Liked: Property conditions & facilities, room comfort
Room was not clean to the standard that Hilton should be, bathroom was small but usable. Bed was comfortable. Night check-in person was talking about people at the bar to another worker while I was checking in.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
The rooms were okay but a little outdated. The air and heat is controlled as whole so you get air or heat whenever they decide. With the temperature dropping down to the 30s at night some heat would’ve been nice.
Stayed 3 nights in Apr 2022
Verified

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our friends room had a tick on their bed and ants under the cushion in the chair in their room. The second room they were given had a dead stink bug on the floor. The restaurant had a very limited menu. I would not return to a Double Tree as a result. There were people screaming at 11:30pm at night in the room above us. I would not recommend this hotel for your stay in Raleigh.
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Jack

I should have known better than to stay in a hotel on a college campus on Saturday night. If you're looking for some sleep don't stay here. If you're looking for a party, this is your place.
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location but there was a very loud party and wedding going on and we didn't get to sleep until 5am bc of the loud partying and cussing outside in parking lot. Police should have been called. In room 517 we had to air conditioning and it was hot all night. Breakfast and the lady serving coffee was amazing!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight visit

Friendly staff at check in. Room became warm and the air conditioning hadn’t been turned on yet.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, needs some upgrading
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Tanisha

Disliked: Cleanliness, room comfort

Disappointing Stay

We've stayed at this hotel before and liked it - this visit we were put in a handicap room on the 1st floor (after hearing the man in front of us being offered a city view), the room was FREEZING and very dark and dreary. We asked the front desk and was told it would warm up, it never did. Overall just not a pleasant stay, very disappointing.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

I booked the junior suite. There were spider webs over my curtains, the tables in the sitting area had many scraped and chips in the furniture, the sliding glass door to the balcony handle was falling off only one screw had in holding on, the bathroom door wouldn’t lock, the front entrance door had a gap under the door so big something could easily crawl under there. For the price and name I would think that the rooms would be more up to date cleaned more thoroughly. I love staying at the double tree but will not stay at this location again
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Brian

There were ants in the bathroom and burn holes in the drapes. This hotel used to be pretty good 4-5 years ago but seems to have gone downhill the past couple of years.
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Tiffany

Disliked: Cleanliness
The property is so run down. Very noisy and not very clean.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was t. Will stay again
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Whitney

Disliked: Cleanliness, property conditions & facilities
Let me start by saying I never write reviews. I try to give everyone the benefit of the doubt but my stay at Hilton Doubletree Midtown Raleigh was terrible. Had to switch rooms during my stay. Once I did the second room shower did not work and neither did the heat. We were having an ice storm. The only positive is the maintenance man to come and fix those things for us. We were expecting breakfast on our second day. Come to find out the restaurant was closed. The first room we stayed in had hairs of a private nature all over the shower. Obviously not clean. And during times of Covid you help that your hotel room is not only clean but sanitized.
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Kimberly

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this property a few times before with wonderful experiences, but this time I was very disappointed in the condition of the hotel. My room was dirty and there were ants in my bathroom. I had to change rooms Christmas morning. The front desk offered no apologies or acknowledgment of the dirty room. I think this is my last stay at this property. I think I should get a discount on my stay.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

NICHELE

Disliked: Cleanliness
Lock on room door broken and parking lot area seemed sketchy
Stayed 1 night in Dec 2021
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel with sub par breakfast

Hotel was very clean and nice, as was our room. Staff were considerate and helpful as well. My only gripe was the breakfast. Breakfast was not free (or cheap), but was basically what a free breakfast would include and underwhelming. Also, I don't feel like I should have to sign up for a membership to get free wifi in 2021. Don't want the concerns to sour the review too much, because overall the hotel was great.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & awesome staff. Special shoutout to William who helped me with various things during my stay which ended up being 2 nights.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
We stayed for our office Christmas party, within walking distance to the comedy club.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
Small bathroom that didn’t seem clean. Thermostat was held on 72° and I couldn’t change it.
Stayed 1 night in Nov 2021