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"Hot water wasn’t available in the bathroom "

"Disappointing Experience – Not Worth the Hype If you're looking to test your immunity against mosquito-borne illnesses like Dengue and Malaria, this place might just do the trick. The resort is infested with mosquitoes, making the entire stay uncomfortable and unsafe, especially for families with kids or elderly members. The swimming pool is in terrible condition – poorly maintained and filled with insects. Despite multiple requests to the staff for cleaning, no action was taken. Speaking of staff, the service is far from professional. The team appears disinterested and lacks the hospitality expected at any decent resort. The ambience is mediocre at best, failing to provide the relaxing escape one typically seeks. To add to the disappointment, most facilities are only functional during weekends, which is incredibly frustrating if you’re visiting on weekdays expecting a full experience. Overall, a highly underwhelming and unpleasant stay. Not recommended unless serious improvements are made."