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"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"Perfect"

"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Great hotel - food excellent "

"great quiet place"

"Clean room, close to the airport, kind staff. "

"good rooms , friendly staff and airport shuttle"

"Great spot"

"beautiful landscape, very friendly staff, comfy beds interior with signs of wear"

"Confusion on arrival, their Shuttle service instructions could be more specific."

"It was perfect for our needs"

"staying at Maison D’eclaibes was the most memorable stay of our two week trip to Europe. My favorite quiet environment in the countryside. The host listened to my limited English conversation. And for my wife love of boiled beans. And the next morning it came out for breakfast. Please continue staying at this inn forever. If possible, i would like to visit again someday. Thank you so much."

"The reception person was not very friendly. The rooms smell bad. The vibe of the hotel was just bad."

"Very close to the airport, very good conditions, I recommend!"

"Spacious room with kitchen facility, staff is friendly and location is town centre."

"The room was VERY clean and comfortable. The staff was incredibly friendly and helpful for any request or question I had."

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Excellent place to stay in Mons. Comfortable rooms, centrally located, pleasant hosts. "