We booked the house 2 months early to find out 5 days before checking in that the first night was double booked. Host emailed and already changed the dates from Saturday to Monday. Obviously we would lose the payment if canceled and we had to find hotels for 4 families Friday night. After calling and emailing host, we finally got the credit for one night back. Then 2 days before, host emailed and said the family is willing to leave early so we can still come Friday night. Great we had to cancel hotels and pay for Friday night stay. On the day of, host emailed the rules/policy/check in process but addressed it to the wrong person! I had to call her to confirm if she messed up our reservation and ask for the code to get the key.
The house was big enough and cleaned. Nicey decorated. The doors are hard to open and very loud! The bed we slept on was hard but looked new. You can tell it quality of fixing the house wasn't the best. Good enough to profit from renters.