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"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"Nice hotel, good amenities, food was great"

"Beautiful town and nice studio. The pulled out sofa bed was a surprise, though."

"Friendly staff, good breakfast, good dinner recommendation as the hotel restaurant was fully booked."

"Easy check in/out, clean rooms, great breakfasts, lovely decor. "

"Truly exceptional service-oriented hotel with high aspirations for care and comfort. This property and spa is impressive in the Summer!"

"Cozy, clean room. Easy check-in. "

"Great location in a very nicely preserved original building. Wonderful noise from the stream outside. Very walkable and good food at the restaurant. Beautiful deck for afternoon lunch or wine. "

"It was amazing ..super place and super host. "

"The hotel is very nice to relax, the staff is very helpful, we recommend trying the spa and the helicopter tour"

"Excelent option to stay if you go to laax for ski. Beautifull hotel and great stafd"

"The room was spacious, warm and inviting, with comfortable bed and seating areas, and a balcony with spectacular views. The location was ideal for exploring the surrounding areas. The breakfast was wonderful with a wide selection. The associated restaurant has extraordinary dining. Your hosts are most welcoming and helpful with recommendations for the area. We look forward to our next stay. "

"Amazing location, simple and elegant design "

"Helpful friendly management, good food"

"Nice place. Good breakfast. Nice pool "

"Stayed here as a group of road trippers, and the staff/owners were amazing. Very welcoming. Great service and a chilled atmosphere. Will definitely be back for subsequent years. "

"The hotel was good value and conveniently located. The bed comfortable and everywhere extremely clean. When booking, Expedia describe this particular room type as having a shower and also as having a private bathroom, which is somewhat confusing. In actual fact there is only a shower and a sink, there is no toilet. "

"Hotel magnifique. Personnel au petit soin. Chambre et spa parfait. Un bon moment en suisse. Tres bon petit dejeuner. "

"Stilvolles 3-Sterne Hotel an ruhiger Lage."