Queensridge Holidays from AU$2,069

Everything was great and the staff was amazing

Despite being marketed as a recently renovated room, it was filthy with tons of maintenance needs. There was a beachball-sized bubble in the ceiling from water damage, broken and unusable drawers, visible dust everywhere, trash on the floor and furniture from prior guests, black discoloration on the whole tub, dirty windows/glass, missing grout and caulk in the bathroom, and more.

Beautiful resort. Beautiful room. Great staff. Looking forward to my next stay.

Keisha provided us excellent customer service while at the sports book. Kaylee gave us excellent customer service as a waitress. overall, the staff is excellent.

Fun stay, decent value, right in the center of the strip, easy access to a lot of other casinos, restaurants, and shopping. Pool was OK, water was a bit cloudy. Refrigerator in our room was broken, had to have it swapped. Ice machine was either broken or constantly depleted (not making enough ice, only one machine for probably 100 rooms). Had to walk all the way down a LONG hall, take the elevator to another floor and walk that LONG hall to get ice every day. Weird shower, only half glass, no slider, water went everywhere in the bathroom floor, even when I turn the shower heads away from the door as much as possible. Dumb design. The casino payouts and odds are lousy (blackjack is 6:5, not 3:2 and they use 8 deck or continuous shuffle, which are terrible). Also some roulette tables have a 000! Great midrange/budget option to stay here, but gamble elsewhere.