Quail Ridge Hotels, Boynton Beach

"I never made it inside 😩 first of all there were drug dealers and crack heads all around 😳 then I had so much trouble with the contactless process to get in the room and calling the manager for help was no help I explained to her the link was was not allowing me to add a picture ID I even gave her a middle ground and offered to send the picture to her and that wasn't good enough for her either I just wanted to lay my head down after a long travel I payed the deposit n the room fee and I have yet to get my deposit back I even told her I don't care about the room fee since I can only get back the deposit I ended up getting a lift down town it was contactless also but with less hassle 😅 😴💤 fyi still waiting on my Refund "

"Check in was easy. Hotel was easy to drive to from the airport. Breakfast was good. Pool was great and the room was perfect"

"Very nice room and facility, lack of coffee service in the Am problematic!"

"I am writing to formally express my dissatisfaction with our stay at the Embassy Suites (Hilton) Deerfield Beach Florida, from May 2nd to May 5th, 2026, and to respectfully request a full refund for my reservation. This stay was specifically planned as a beach vacation, and unfortunately, the experience fell significantly short of what was expected from the Embassy Suites (Hilton) brand for the following reasons: • Upon arrival, the room type we reserved was not available, despite having a confirmed reservation. • We were instead assigned a room on a low floor (3rd floor), with a view consisting entirely of concrete structures rather than an ocean or beach view, which was extremely disappointing for a beach vacation (see attached photo). • The adjacent room, Room 318, had loud music playing until approximately 1:00 a.m., causing considerable disturbance and loss of rest. • On Sunday, May 3rd, a birthday party took place in Room 318 from approximately 7:30 a.m. until 11:00 a.m., with exceptionally high noise levels. This made it impossible to relax or enjoy the quiet stay we had anticipated. • From Saturday night until Sunday evening, there was a complete outage of the hotel’s internet service, preventing us from connecting with our family. This caused significant stress for our children, who were unable to reach us. • Additionally, the on site Jacuzzi was not operational, further limiting access to advertised amenities. Taken together, these issues had a substantial negative"

"Elevator still broke from our last visit."

"Everything went smoothly"

"Great stay! Very clean. Nice pool and nice room."

"Súper recomendado todo espectacular"

"Really nice hotel. The standard room was large with a balcony and the pool and fitness area are great. Bradley was extremely kind went out of his way to be helpful. "