Front of property

Reviews of Hostal Posada Real

3.5 out of 5
Hostal Posada Real
Calle 4 de Enero, Puyo, Provincia de Pastaza

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Giovanni

Stayed 1 night in Jul 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with beautiful views and friendly accommodating staff.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Stayed 4 nights in Feb 2023

2/10 Terrible

Daniel

Disliked: Staff & service
Hotel Lied and Said I Never Stayed There
This is an OK place to stay, the problem came when it was time to check out. They claim to accept credit cards on the website, but when the time came to pay, they claimed their machine was broken. When I showed them it wasn't they then claimed nobody knew how to use it! A real dog and pony show. I was forced to pay from my scarce cash. They then reported me as a no show so they wouldn't have to pay Hotels.com, thereby stiffing me on my two stamps. Real sleazebags. For it's part, Hotels.com was no help. I tried reaching them repeatedly on the priority "Gold Members" line, but I could never get a connection because they claimed not to recognize the itinerary number. What a waste of time. Avoid this place. They are thieves. As for Hotels.com I will stop using them unless I can't find better prices elsewhere.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice house converted in a hostel, location ways very central, for the moment there is construction work going on the outside road and makes difficult to go in and out. Internet and breakfast very good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
The hotel is very nice, situated in a close compound, not far away from the town center. Free and secure parking is granted. The room was wide, clean and comfortable, provided with all facilities and accessories we were in need of. The breakfast was fantastic, above all the variety of fruits and juices. We appreciate so much the attention paid to us by the Owner, Mrs. Charito, who look after us for the whole staying at the hotel.
Stayed 1 night in Oct 2021

2/10 Terrible

ISAAC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La reserva nunca se concreto en el hotel. El encargado no sabia de la reserva y no trabajaban con Hotels desde hace meses
Stayed 1 night in Aug 2021

4/10 Poor

ENRIQUE

Travelled with family
NUNCA RESPETARON LA RESERVA DE HOTELS.COBRARON FUE
Stayed 1 night in Aug 2021

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactorio.
Excelente, muy buena experiencia, muy buen servicio.
Stayed 1 night in Feb 2021

10/10 Excellent

Carmen

Un lugar muy comodo para descansar y un excelente desayuno!!!... falta una linea telefonica en la habitacion pero son super comodas!!! y una excelente atencion.
Stayed 1 night in Nov 2018