Search Chalets in Puerto Varas

"The hotel duplicated the room charge - i paid for my staff through expedia and yet on arrival i was charged again. I discovered the duplicate and wrote to the hotel on 26th April. its now 30th April and i have not even gotten any acknowledgement. Totally unacceptable service."

"I stayed at the AWA for three wonderful nights! The staff was very attentive and kind, the rooms were perfect, and the food was really good. I had a very intense 90 minute deep tissue massage, and the other spa facilities were nice as well. I also did a kayak excursion, which was very well organized. Overall, a five-star stay - I just wish I stayed longer "

"A great hotel whenever we visit Chile. Great breakfast and helpful staff."

"Breakfast was fresh nevertheless a little change in daily menu would go a long way for someone spending five days at the property. Location was perfect ! Friendly staff. Oh..the room key cards did not work and I’ve had to make multiple treks to the front desk to get it reset. This is a known issue and disappointed that the hotel is not addressing this problem now. "

"Hotel was under repair on the exterior. Room was nice with a view of the lake."

"Comfortable and spectacular view."

"Breakfast was good, the hotel is clean, but the rooms could use some updating. "

"The room was smelly, and my clothes require washing after return to remove it. May have been diesel smell from the trains outside."

"We arrived at 1 am, and the owner stayed up to meet us, help us with our bags, and settle in. Great overnight stay in a traditional home conveniently located, lake right across the street, with warm, friendly family helping us to enjoy the night. Owner also speaks great English! "