Outdoor pool, pool umbrellas
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Reviews of Agua Dulce Beach Resort

3 out of 5
Agua Dulce Beach Resort
P. Golfito, Puerto Jiménez, Puntarenas

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 177 reviews" "
Rating 8 - Good. 72 out of 177 reviews" "
Rating 6 - Okay. 32 out of 177 reviews" "
Rating 4 - Poor. 12 out of 177 reviews" "
Rating 2 - Terrible. 5 out of 177 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Apr 2024

8/10 Good

Carletta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice but the restaurant is a bit mediocre. It is 3-4 miles from town and the taxi service is $20 each way. So you’re pretty much stuck there. That said, the staff are extremely accommodating and friendly. A good place for a family.
Stayed 4 nights in Feb 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no Wifi on the rooms, or tv,
Stayed 2 nights in Feb 2024
Response from Agua Dulce Team on 23 Feb 2024
Hola Carlos, ninguna de nuestras habitaciones tiene tv, lo sentimos, el wifi como se indica, solo en áreas comunes. Gracias por tú visita.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service
Great Stay. Very nice pool area, and the beach out front is beautiful.
Stayed 1 night in Apr 2023
Response from H on 5 May 2023
Hello, how happy we are, you will enjoy your stay with us.Hopefully they come back soon.Greetings

8/10 Good

Lori

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
BEAUTIFUL property and body of water right on the property. amazing. Food was very good. only negative points. Rooms were a bit run down. This issue doesn’t bother me however the beds were terribly uncomfortable as a person with back issues. that was an important point for me. Also no mention of the conditions of the drive in. We happened to have rented a 4x4 which did us well however we would not have gotten in otherwise. Over all I would stay again. 😊
Stayed 2 nights in Feb 2023
Response from H on 28 Feb 2023
hello loriWe are very happy that her stay was good.If we are trying to improve, many things, after this pandemic, we are in the process of being able to provide a better service.We are also very sorry for the condition of her back, and that the bed will not help her.With respect to the road, it is in quite poor condition, and unfortunately it is something that is out of our hands, since it is something of the state, who must maintain it.But we hope you can visit us again soon and everything will be better.GreetingsAgua Dulce Hotel Team

10/10 Excellent

Diego Oconitrillo

8/10 Good

Rebecca

Liked: Staff & service
Stayed 2 nights in Dec 2022
Response from 1 on 5 May 2023
Gracias por su visita!!!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They were helpful and kind. The food was delicious and nutritious. I recommend bringing a bit more cash than you think you’d because atms are rare, and you’ll want to tip the staff because they truly deserve it. Thank you Agua Dulce!
Stayed 3 nights in Jul 2022
Response from . on 26 July 2022
Hi how are things? We love that you enjoyed your stay with us. It was a pleasure serving you. We wait for you soon. Cheers Agua Dulce Hotel Team

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from Hotel Agua Dulce on 5 May 2023
Gracias por su visita!

10/10 Excellent

Víctor Garro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, tidy and clean. Food was amazing!
Stayed 4 nights in Apr 2022
Response from THANK on 15 Apr 2022
Thanks for your comment, greetings

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place secluded right on the beach I had to pay extra to have a fridge which was in an area that had a living space so it would've been nice to have the area, even if we hadn't had to pay for the fridge. The room had two beds and a shelf and a bathroom no chairs except for on the patio a diamond in the rough. Look like they were doing some renovations could see this place only getting better. The food was good and was nice to have dining available if needed. this place is far from shopping and having some type of kitchenette would be nice.
Stayed 3 nights in Jan 2022
Response from Thank on 6 Mar 2022
Thank you very much for your visit and for your comment Nice day

4/10 Poor

Rami

Travelled with partner
Disliked: Amenities, property conditions & facilities
The WiFi doesn't work in the rooms, only in the lobby, and with a VERY LOW bandwidth. the poolside bar is not working and the pool itself is dirty. There is a constant noise of a loud motor coming from the lobby area, we informed the reception several times but it didn't help. the pool table is broken. the cappuccino machine is not working. The laundry cost $1 per item!
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Horrible experience period. This place is totally rundown including their towels, sheets and pool. No ice machine, but the restaurant can charge you for “some”. No wifi in room, but you can TRY to use what they call wifi in the lobby area (not). No mini fridge, no coffee maker, oh wait! You can pay extra for the adjoining “room” and you’ll find them there. We had 2 rooms with adjoining space in between. 9a 9b. 9a shower wouldn’t drain! We had booked 3 nights but there was NO WAY we could stay! We aren’t that picky but when you get grossed out, there’s just no way to get over it. The shower was the last straw.
Falling apart
No trash can in the room.
Not to mention- and it was the only trash can in the room.
Stayed 3 nights in Jan 2022
Response from Dear on 4 Feb 2022
Dear Doris We are very sorry, you have had such a bad experience with us, obviously after going through almost 2 years of economic inactivity, we are trying to catch up and thus be able to improve the facilities. We hope it will be as soon as possible. We stressed that we are very sorry, and that is why we refunded the full amount of money that they had paid. Greetings Hotel Agua Dulce

6/10 Okay

Michael P

Disliked: Property conditions & facilities, room comfort
We enjoyed the pool for an afternoon and the location was perfect, right on the beach which was great. The hotel was quiet. Staff were very friendly and helpful. However, overall the hotel seemed quite dated in need of an refresh. Compared to hotels of a similar price, and cheaper, in Costa Rica we were a little disappointed with this hotel.
Stayed 1 night in Jan 2022
Response from Good on 13 Jan 2022
Good afternoon Glad you enjoyed your stay. Regarding your comments on the structure of the hotel, if I tell you that in recent years it has been a bit difficult for us with the covid situation, it has slowed down the plans we had for some improvements. We hope that this new year the situation improves for everyone and that we can continue to improve every day. Thank you very much for your comments, we will take them into account to improve. Greetings Liliana R

2/10 Terrible

JAMES F.

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2021
Response from Hotel Agua Dulce on 5 May 2023
Gracias por su visita!

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The vista and solitude are unique! We loved the view of the ocean from the restaurant and the wide variety of animals, as well as the pristine beach
Stayed 3 nights in Jan 2022
Response from Hello We are glad you enjoyed your stay, that you on 9 Jan 2022
Hello We are glad you enjoyed your stay, that you could enjoy this beautiful beach and the animals. We hope you can visit us again. Greetings

6/10 Okay

Diego Oconitrillo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
THERE IS NO INTERNET IN THE ROOMS AND IT IS NECESSARY. THE POOL BAR CLOSED. THE HOTEL NEEDS AN ICE MACHINE FOR ITS CUSTOMERS. THE RESTAURANT COULD IMPROVE THANK YOU.
Stayed 2 nights in Dec 2021
Response from THANK on 9 Jan 2022
Hello Good afternoon We will take into account all your suggestions. Regarding the internet, I don't know, if you had read when making the reservation, that we only have the service in common areas, lobby, pool and restaurant. Likewise every day, we try to improve, so I repeat again, we are going to take it into account and try to improve. Greetings

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road in made me nervous, with big potholes. Then I arrived and had lunch listening to Macaws calling from the trees and howler monkeys not too distant. If you want a beach, a pool, and a good room near the Costa Rican jungle, this fills the bill. The restaurant was adequate with very friendly service, but I had a great dinner down the beach at Pearl of he Osa, only a short walk away. Overall, a great place.
Stayed 2 nights in Feb 2021
Response from Muchas gracias, por su visita, esperamos pueda vo on 11 Mar 2021
Muchas gracias, por su visita, esperamos pueda volver pronto. Saludos

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People very kind and helpful.
Stayed 1 night in Jan 2021
Response from Hotel Agua Dulce on 5 May 2023
Muchas gracias por su visita!Saludos

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WiFi service only works at the reception desk and not in the rooms, the restaurant at the hotel has very good food and drinks, COVID rules are enforced and clean property throughout
Stayed 1 night in Dec 2020
Response from Hotel Agua Dulce on 5 May 2023
HelloThank you very much for your visit, and for your comments, it is in the process of improving every day.Greetings

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff. There is an Italian restaurant inside the hotel, super delicious!
Stayed 2 nights in Dec 2020
Response from Hotel Agua Dulce on 5 May 2023
What a joy your stay was satisfactory.We hope they can come back.Greetings

10/10 Excellent

Adam, San José, Costa Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Agua Dulce Hotel. It is exactly what we needed, a relaxed and secluded spot with all the basics to escape for a few days. It is about 15 min by car from the center of Puerto Jiménez, so you can drive out if you need something. The hotel is right at the beach, and it is beautiful there. We had the place almost to ourselves. The pool is great. The room was basic but spacious, it had everything you need, simple but good. The luxury of this place, besides from the wonderful staff, is that you really get the feeling of an escape from it all.
Stayed 3 nights in Jul 2020

8/10 Good

Dr Susannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is beautiful; the hotel rooms are clean and nice. The restaurant has good food, but not excellent. The pool is very good for swimming and playing, and there are birds and iguanas everywhere.
Stayed 3 nights in Feb 2020
Response from Susannah on 3 Mar 2020
We appreciate very much your comment and will do the very best to improve restaurant service and food.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last mile or so of the road to get to the hotel is a tad rough. pool was excellent. cooked a fish that we caught, excellent.
Stayed 5 nights in Jan 2020
Response from ADL on 23 Jan 2020
Thank you very much for your comment

8/10 Good

Grier

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No-frills motel experience, NOT a resort!
As many of the online reviews on various sites state, this place does NOT qualify as a resort! The rooms are very spartan (bare walls) and have old, tired mattresses (without mattress pad covers) topped with soiled, worn bed linens that do not fit the mattress! Many of the properties listed amenities are missing, in poor condition or not in use (hair dryers, swim up pool bar, lounge chairs & umbrellas on the beach, etc.)! Next door, the lovely, well-kept Iguana Lodge (with its well-kept grounds, gorgeous pool, beautiful rooms & TWO excellent restaurants) offers their guests a far more accurate, desirable and inviting stay...
Stayed 2 nights in Jan 2020
Response from ADL on 23 Jan 2020
Thank you very much for your comment

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019
Response from Agua Dulce on 7 Jan 2020
Thank you very much for your qualification, for us it is very important, we hope you enjoy your vacation in our beautiful country Pura Vida!!

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Agua Dulce on 7 Jan 2020
Thank you very much for your qualification, for us it is very important, we hope you enjoy your vacation. Pura Vida!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente private hotel right next to the beach, very quiet and peaceful.
Stayed 1 night in Dec 2019
Response from Agua Dulce on 18 Dec 2019
Thank you very much for your comment, for us it is very important, We are glad you enjoyed your vacation at our Resort. We hope to see you again, we will be waiting for you. Pura Vida...!

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019
Response from Agua Dulce on 15 Dec 2019
Muchas gracias por su calificacion, para nosotros son importante. Pura Vida,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no water all night and we had an early flight and were not able to take a shower.
Stayed 1 night in Aug 2019
Response from Agua Dulce on 23 Aug 2019
Greetings from Agua Dulce We deeply regret the inconvenience with the lack of water in the hotel. Please recive our most sincere apologies. We appreciate your visit to our resort. Best Regards..

6/10 Okay

GLORIANA

Liked: Cleanliness, staff & service
Hotel básico y lejos del muelle
El hotel es básico, no tiene TV en las habitaciones, además se escucha el ruido de las habitaciones a la par. Es pequeño y lejos del muelle, con una carretera en pésimas condiciones. Tiene un buen restaurante y desayuno y la limpieza parecía estar bien.
Stayed 1 night in Aug 2019

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
The very good and the not so very good.
I'll start with the downside. The road from puerto Jimenez is not long (a couple of miles) but it gets a little rough. The hotel is sort of isolated which is good to a point. The only restaurant on site is Italian???? (Tasty, but do you want to eat Italian for a week?). The hotel exterior is in fair condition, The positives: maybe the best swimming pool in Costa Rica. And a beach right on the bay. The rooms and beds are nice, Our room had a jacuzzi room and a sitting room. The hotel has about six buildings, each with a different owner. I'd recommend the building next to the pool. The reception and staff were excellent. Puerto Jimenez has a lot of low end hotels and hostels. It has a few expensive places. This is one of the few mid priced ones.
Stayed 1 night in Apr 2019
Response from Agua Dulce on 28 May 2019
Greetings from Agua Dulce Beach Resort! Thank you very much for your comments, we really appreciate your words. We are happy to know that you enjoyed a beautiful time at our hotel, we hope you have also enjoyed the rest of the trip in Costa Rica. We wish with all our heart, to have you for your next vacation in our Resort, will be more than welcome. Pura Vida..!!

6/10 Okay

traveler, chula vista

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The biggest plus is that our room was really clean. The property is not anywhere close to the town so walking somewhere is not really feasible. The road is very rocky dirt and unlit at night so going elsewhere for dinner was not a great option. The food was fine - in fact the pizza was quite good. As for the rest, well, the amenities were mimimal. Examples: no Kleenex, small, cheap pillows, one nightstand in a room with 2 double beds, cheap towels, no refrigerator, charging for tap water at the restaurant, 3 chairs at the beach for the entire hotel. I could go on but I'm sure you get the idea. In general, I understand the need to make a profit but too many corners were cut.
Stayed 3 nights in Mar 2019
Response from Agua Dulce on 3 Apr 2019
Thank you very much for your comments, for us they are very valuable, each one of them guides us to provide a better service to our future clients. We hope you have enjoyed the rest of your vacation. Best Regards.

10/10 Excellent

JH, Pittsfield, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way and worth it! Steps from the beach, restaurant on site, breakfast included, pool. Clean, friendly -- everything you need!
Stayed 1 night in Mar 2019
Response from Agua Dulce on 20 Mar 2019
Thank you very much for your comments, for us they are very valuable, we are glad that your stay with us was pleasant. We hope to have you again for your next vacation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is directly next to a fine, raked beach that is somewhat remote so there are not many people around. The rooms are large, clean and quiet.
Stayed 4 nights in Feb 2019
Response from Agua Dulce on 12 Mar 2019
Thank you very much for your comment, for us it is very important. We hope you have spent a beautiful vacation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Agua Dulce on 24 Mar 2019
Thank you for your evaluation...!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Agua Dulce on 24 Mar 2019
Thank you for your evaluation

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Agua Dulce on 3 Apr 2019
thank you very much for your evaluation. Best Regards

8/10 Good

sun

Liked: Cleanliness, room comfort
go for the location not the hotel rooms
This place has mixed feelings for us. Location is beautiful though too far from town to get to restaurants and such. It's secluded enough and saw many wild life from Macaws to Howler monkeys which we didn't get to see well in Osa National Park with a private guide. Hotel room is bit run down for the price we paid but the breakfast included was good not the best I had, and I wished they had a better selection of tropical fruit. Coffee was alright and service was great with serving staff but the hotel counter staff was bit cold and stern. Over all the price point is bit high for the quality of room.
Stayed 2 nights in Jan 2019
Response from Agua Dulce on 31 Jan 2019
Thank you very much for your comments, they are very important for us. I hope your stay in Costa Rica was wonderful and enjoyable.

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
You need to know this “resort” is at the end of a long dirt road and seriously needs a makeover. The only positive is the chef comes from Sicily and his homemade pasta dishes are fantastic, otherwise there is not a compelling reason to visit this isolated property which is nothing more than a glorified motel. However if you like sand fleas biting at you while sitting on the beach this place is perfect.
Stayed 3 nights in Jan 2019
Response from Agua Dulce on 22 Jan 2019
Thank you very much for your comment, for us it is very important. I hope you can enjoy the rest of your vacation in Costa Rica. Best Regards

8/10 Good

Robin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Puerto Jimenez
The property is neat and well maintained. Right on the beach which is not a busy place. The beach is not typical umbrellas and chairs. If you love nature, this is a great place to go. The rooms are comfortable with air-conditioning. Not exactly an ecolodge, sort of apartment style buildings. Good value for the price
Stayed 5 nights in Dec 2018
Response from Agua Dulce on 4 Jan 2019
Thank you very much for your valuable comment, we are very happy to know that your stay was pleasant in our hotel, we hope to have you again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Walk to the quiet clean beaches. The pool was refreshing and clean. The restaurant served good food. Rooms are basic but who needs more when you're there? Puerto Jimenez is a close drive. Authentic tico town.Will definitely recommend to everyone.
Stayed 6 nights in Dec 2018
Response from Agua Dulce on 4 Jan 2019
Thank you very much for your beautiful words, we are glad to know that your vacations were pleasant in our hotel. We are waiting for you again in the near future. Pura Vida!!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge beach, nice staff. In the middle of jungles with a lot of fauna
Stayed 2 nights in Nov 2018
Response from Summer on 5 Dec 2018
Thank you very much for your comment, we are happy that you enjoy your stay with us, we hope to have you back in our Resort.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The property itself was acceptable and having an ocean view was very nice. I gave a disappointing rating because we didn't have electricity or water on my second night and on the third day there was no electricity all day and periods of water outages. On the forth day, the electricity came on around noon. While the electrical outage may have been unavoidable due to severe weather in the area, I was most disappointed because there was no offer to compensate us for the major inconvenience. My family was looking to host our reunion here next year, but I had to give them the feedback regarding management and customer service, which is really unfortunate.
Stayed 4 nights in Oct 2018

8/10 Good

Luis, Escazú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I liked the most was the attitude of the staff. All of them were really friendly and warm. They tried to make our time there even more pleasant
Stayed 3 nights in Sep 2018

8/10 Good

Mike, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not good. Bathroom was huge but only had one small light.
Stayed 9 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

James, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Wildlife Spotting
Apart from the road down to the hotel everything else was lovely. Nice staff, clean accommodation, great wildlife seen in and around hotel. Osa is a must when visiting Costa Rica and this hotel covers all your needs.
Stayed 1 night in May 2018
Response from MANAGER on 12 July 2018
Thank you, Sir, for your kind response, We trulu appreciate it. God bless you

6/10 Okay

Dan, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, the air-condition worked great, the room was clean and the staff was fantastic. Breakfast was awesome. After a couple of days mattress hurt my lower back. The room only had two beds and a night stand, that's it. No table, no desk, no chairs, no closet space, no refrigerator,
Stayed 3 nights in May 2018
Response from MANAGER on 12 July 2018
We appreciate your comments and for youto take the time to write about us. Thank You.