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Banana Palms Hotel

3.5 star property
Travelers spend days kayaking or motor boating on the water and evenings savoring cocktails by the poolside bar at this lively retreat

Choose dates to view prices

Located near Rio Dulce Bridge, Banana Palms Hotel offers two pools and water adventures. Guests enjoy international dishes at Maya Palms restaurant with free WiFi. The property includes a playground, making it ideal for families and adventure enthusiasts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$174
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per day.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 12 per person
  • Airport shuttle fee: USD 50 per person
  • Airport shuttle fee per child: USD 50 (up to 9 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Banana Palms Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banana Palms Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Banana Palms Hotel on 24 May 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banana Palms Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banana Palms Hotel?

Self-parking is free at this property.

What time is check-in at Banana Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Banana Palms Hotel?

Checkout is at 1 PM.

Does Banana Palms Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per person applies.

Where is Banana Palms Hotel located?

Situated in Livingston, this beach hotel is within a 15-minute walk of Lake Izabal and Castillo de San Felipe de Lara. Rio Dulce Bridge and Finca Paraiso Hot Springs are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 183 reviews
Rating 8 - Good. 55 out of 183 reviews
Rating 6 - Okay. 14 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

Reviews

Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this place, is really good, the rooms are nice and clean. The should improve a little bit better on the food. Overall is worth it for the price!!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alejandra Nava de

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Spacious room with good size walking closet, hot water, A/C and Wifi. Common areas with nice landscaping. Very recommended. I will definitely come back.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dialma

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is so beautiful.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Yugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view at the lake, nice place to relax
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sender

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to the Castle of San Felipe de Lara really nice view to the lake of Rio Dulce
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, spacious, nice staff and friendly, the pool was clean and nice and the location is great. The restaurant needs more writers because when there were many people the food took much time to arrive and was cold. But everything else was amazing, including the staff in the reception who helped us with booking tours and everything we needed. Very recommended hotel!
Clean and spacious rooms
Cute and harmless agoti in the restaurant area
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the edge of Lake Izabal. Good pool and rooms. Walking distance to the Castillo San Felipe. Perfect stop on the way to Tikal.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place overall, pool was great my son enjoyed that for two hours at night. Staff at front desk was very professional. Dining was great, excellent food and staff at dining was super friendly and professional
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is so beautiful,so many fruit trees and awesome surroundings The staff is very good,one thing i would like to see,coffee early in the mornings, before 7 otherwise you need to go out and try to find someone open which is very difficult
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow spectyproperty and friendly staff large two bedroom was clean and quiet
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

guido

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling solo in motorcycle, first time here and in guatemala Lovely place right in front of the lake Lovely staff very helpful. Room nice
Stayed 1 night in Nov 2024
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet, great view. Near attractions. Good service.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Estuardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the lake, love the cotuzas walking around. A lot mangos trees, good services.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has its own boat pier. Very convenient
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the staff was pleasant and willing to help with any needs. The food options were plenty and tasted delicious. The only recommendation I would have is to put a fresh coat of paint in some of the areas. However, that wouldn’t stop me from staying here again.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities
This is a nice hotel but the pool was not open as advertised. Hot tub was too dirty to use. Restaurant food was not good. Rooms and atmosphere was good and front desk was friendly .
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lourdes

Liked: Staff & service, amenities, property conditions & facilities
I stood for one night and the hotel rooms are spacious, well ventilated and illuminated. The parking was close to my room which was fantastic. The constructions, gardening, decorations really sets guests in the tropics. The staff was friendly. While my staying there was an electric shortage, but the hotel's manager resolved within 15 minutes.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT FOR LARGE FAMILIES. I have 5 kids ranging from 1 to 12 and the layout of the rooms was perfect. The activities on site were also perfect. There's a pool that's safe for 5 year olds but deep enough so the older kids enjoy as well and a separate deeper pool for the bigger kids. BEAUTIFUL. PEACEFUL. PERFECT.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Elsa

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The view and the stay is amazing ! It’s located in a perfect place ! The food amazing . I had a problem had to wait about an hour for them to put water in my room so I could shower , brush my teeth , or use the bathroom . Even after they put it on I took a shower afraid I was not getting water since the pressure was not working at all. For a place that looks amazing it sucked that the water was not working and they really were taking their time fixing it for my room
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, clean, beautiful landscaping, amazing views ..loved the place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful surroundings and easy access to a lot of nice events
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Othman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. The view of the lake was stunning.