Guests start their day with a complimentary breakfast before lounging by the outdoor pool or discovering unique treasures at nearby designer boutiques.
Located near Galápagos National Park, Hotel Palmeras combines modern style with thoughtful amenities. Enjoy free continental breakfast, a daily manager's reception, and a restaurant with regional cuisine. Visitors love the outdoor pool, art gallery, and attentive staff.
Located in Puerto Ayora, Hotel Palmeras is in the city centre and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Galápagos National Park and Las Grietas. Playa de los Alemanes and Tortuga Bay Beach are two other places to visit that come recommended. Visit our Puerto Ayora travel guide
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora
What's nearby
Academy Bay
3 min walk - 0.3 km
Las Ninfas Lagoon
7 min walk - 0.6 km
Charles Darwin Research Station
15 min walk - 1.3 km
Malecon
3 min walk - 0.3 km
Las Grietas
3 min walk - 0.3 km
Getting around
Isla Baltra (GPS-Seymour)
83 min drive
Restaurants
Santa Cruz Brewery
1 min walk
Limón Café Bar
2 min walk
Isla Grill
3 min walk
Gelato Bar
2 min walk
The Rock
1 min walk
About this property
Hotel Palmeras
Hotel near Galápagos National Park
Located close to Malecon and Playa de los Alemanes, Hotel Palmeras provides free continental breakfast, a free daily manager's reception and a terrace. The on-site Regional cuisine family restaurant, Bistro del Mar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and designer shops on-site.
You'll also find perks such as:
An outdoor pool
Supervised childcare (surcharge), 2 meeting rooms and a water dispenser
Wedding services, luggage storage and a 24-hour front desk
Smoke-free property, a reception hall and a ballroom
Room features
All guest rooms at Hotel Palmeras feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Free continental breakfast available daily 6:30 AM to 9 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Restaurants on site
Bar Madera Fina
Bistro del Mar
Things to do
Art gallery
Designer stores
Outdoor pool
Family friendly
Art supplies
In-room babysitting
Outdoor pool
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Wedding services
Business services
2 meeting rooms
Conference centre (1,292 square foot of space)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
1 building
3 floors
Ballroom
Banquet hall
Built in 1990
Communal living room
Reception hall
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Entertainment
32-inch TV with cable channels
Food and drink
Champagne service
Limited room service
More
Access via exterior corridors
Air conditioning (climate-controlled)
Laptop workspace
Policies
Check-in
Check-in start time: 10:00 AM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 8 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora
Frequently asked questions
Does Hotel Palmeras have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8 PM.
Is Hotel Palmeras pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Palmeras?
There is free parking nearby.
What time is check-in at Hotel Palmeras?
Check-in start time: 10:00 AM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Palmeras?
Checkout is at noon.
Where is Hotel Palmeras located?
Located in the heart of Puerto Ayora, this hotel is within a 5-minute walk of Las Grietas and Malecon. Playa de los Alemanes and Charles Darwin Research Station are also within 15 minutes.
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Reviews
Hotel Palmeras Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit.
The only good things were the location and the pool.