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Reviews of Quinta Del Sol, 3 Bedroom Beachfront Condo In Puerto Aventuras, Riviera Maya

Quinta Del Sol, 3 Bedroom Beachfront Condo In Puerto Aventuras, Riviera Maya
puerto aventuras, MEX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.0/10

Cleanliness

Reviews

8/10 Good

Irene M., Guelph Canada

Disliked: Cleanliness
Winter getaway.
Unfortunately for the preparation of our stay the previous residents would not vacate the premises to allow the maid to prepare the apartment for us. The floor was dirty and I had to clean it. There was a double load of wet towels in the dryer that I had to fold and put away. Oscar was very sympathetic to our situation and solved a couple of issues for us. As previously stated this was not entirely the fault of the maid or owner. The property is beautifully maintained, right on the beach, the staff were very friendly and helpful. If I were planning on coming back to Mexico I would stay at Quinta Del Sol again. Thank you Serge for your hospitality.
Stayed 28 nights in Feb 2024
Response from VrboOwner on 9 Mar 2024
Dear Irene, Thank you very much for your review and for staying with us. We’re glad that you enjoyed your stay and that you would come back. We are sorry to hear that there was an overlap. Usually we leave a day between renters to avoid this kind of situation, but there was an exception. Thank you again for the appreciation of our unit. We are always trying to improve it. We hope to see you again soon, Serge and Laurianne

10/10 Excellent

Jason C., Canada

Liked: Cleanliness
Stunning
This is our second time staying at this property in two different condos. This one is beautiful and well maintained. Only hiccup was trying to get in once we arrived. We read a previous review that stated there were issues with the lockbox code. I made sure to enquire about this prior to our stay and were assured it was not an issue. Unfortunately, it was still an issue and the code we were supplied by the owner was wrong. A quick call to the building manager and the proper code was supplied. Puerto Aventuras is an absolute gem and is our favourite place to stay now. All of the condos are a mix of vacation rentals and privately owned. The grounds are meticulously maintained and the people are amazing. Everything worked great in the condo and there were no issues with anything. The kitchen supplies are not the best quality but we made do with what was there. We would definitely stay here again.
Stayed 9 nights in Apr 2023
Response from VrboOwner on 29 May 2023
Dear Jason, Thank you very much for your review and for staying with us. We’re glad that you enjoyed your stay and that you plan to come back again. I apologize for the wrong code, this is my mistake. I’m helping my father with the management of the rentals and there was a miscommunication between us. It won’t happen again. Thank you for the appreciation of our unit. We are always trying to improve it. We are currently enjoying Puerto Aventuras and making sure everything is ok. Looking forward to see you again soon. Laurianne

10/10 Excellent

Carol D.

Liked: Cleanliness
Great experience!
Had a great time at Quinta Del Sol. Beautiful beach access. Waking distance to many things. Property manager easy to contact and arrived quickly when we couldn't figure out how to open lock box. Will definitely stay there again!
Stayed 4 nights in Mar 2023

10/10 Excellent

Bari H.

Liked: Cleanliness
Lovely Holiday
The property is very nice, safe, and a very good location.
Stayed 12 nights in Dec 2022

8/10 Good

Tatyana R., Grayslake

Liked: Cleanliness
absolutely no communication with the host
On the day we arrived all the codes to the gate and the apartment were inaccurate. I had to leave a family of 6 waiting by the gate and run around look for a building manager, so he would let us in and give us a code for the gate and the door. Also the TV in each room is just for show. There is WiFi, but The Tvs are not connected to WiFi they are too old. I tried calling both phone numbers that were listed in e-mail with welcome info, and no one picked up or called us back. The room with bunkbeds is the size of a closet and has no storage, But if its for 2 kids, its not too bad. the rest is good and just like on pictures.
Stayed 10 nights in Jul 2022

10/10 Excellent

jim f.

Liked: Cleanliness
December in Puerto Adventuras
Great facility that was perfect for our group. Kitchen was well equipped, furniture was comfy and resort amenities just what we needed to b.v unwind for a week. Back was clean and not at all crowded. We used the kayaks daily as well as the pools. Oscar was very helpful. Much better being right on the beach as last time in Puerto Adventuras wwe stayed on the golf course. We'll definately be back.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 2 Jan 2022
Dear Jim. Thanks a lot for your positive feedback. Looking forward to having you again in our condo. Best regards and Happy New Year ! Serge

6/10 Okay

Jenni V., Reno, NV

Liked: Cleanliness
Not What We Expected
Unfortunately, our stay was not what we had expected. First, there were no directions on what to say in order to get through the guard shack. Every time we went through, we had a difficult time trying to get them to understand where we were staying. They do not speak any English. Second, the tv/ satellite didn’t work. This was fixed 4 days later. Third, the washing machine didn’t work. The part had to be ordered. There were bugs on the floor in the living room. The beds and pillows were extremely hard. Lastly and probably worst was the failure to tell us about the sargasso. The sea grass covered the entire beach. There were some efforts to clean it up, but it was smelly and ruined our beach enjoyment. I believe we should have been told about how bad it is. The owners did try to fix the tv and washer in a timely manner. The views would have been amazing without the sargasso. The pool at the front of the property was amazing and saved our trip. If we were to return to Puerto Aventuras, we would not stay at this condo.
Stayed 8 nights in Jun 2021
Response from VrboOwner on 13 Aug 2021
Dear Jenny, Thank you for your email and sorry that the stay did not meet your expectations. Regarding your comments, it is true that guards in the street only speak Spanish since they are Mexicans. They are there at night for everyone’ safety and to make sure strangers do not go around without a valid reason. They only need that you tell you name and your place of staying (Quinta Del Sol) so they can write it on their pad. It is the first time someone raises this issue in 5 years but we will make sure to inform future renters when we send them the detailed instructions. My manager Oscar or I could have informed you when you were there if we knew about it. For the TV/satellite we did our best to fix the problem quickly. We called the technician and he came as soon as he could (in Mexico delays are to be expected for these kind of things…). Same thing for the dishwasher: I don’t think we are to blame because a piece took a few days to arrive because it had to be ordered… Regarding the bugs, the common areas of the building are fumigated every month and our unit is sprayed when the maid does the cleaning. But of course, it not impossible to see a bug sometime. Finally, I agree that Sargasso is a sad problem for which we have no control. It not only affects our property but the whole Riviera Maya and, depending on the current, also other Caribbean countries like Cuba and the Dominican Republic just to name these (see for instance https://islandinnovation.co/caribbean-seaweed-problem-costing-millions/). It comes and goes and there is no way to predict when we are going to be affected and we are free of it (there was none during my last trip in January). Nevertheless, we are working on this issue on a daily basis: our complex has an employee who works on the beach every day and the complex also added recently more sand to the beach. I hope you had a safe trip home and that you will come again to Puerto Aventuras to stay with us soon. Regards, Serge

10/10 Excellent

Dennis E., Calgary

Liked: Cleanliness
Great condo
Condo was great. Great views. Very close to the ocean. Well maintained. Walking distance to shops, resturants and convience store.
Stayed 56 nights in Jan 2021

10/10 Excellent

Tracy G.

Liked: Cleanliness
Great
Everything was as communicated and the property manager (Oscar) was amazing.

10/10 Excellent

Paul B.

Great place to stay
The highlight of our Mexican trip was our stay at Quinta Del Sol. Everything you could want is provided. We especially liked having the washer and dryer, and the supplied purefied water. The beautiful private beach is only a few feet from the condo, and the restaurants of the village are a short walk. We made use of the kayaks several times and enjoyed a snorkel trip from the Puerto Aventuras harbor.
Stayed 4 nights in Jan 2019

10/10 Excellent

Conrad J.

Wonderful Condo at Puerto Aventuras
This condo was absolutely perfect for us. We had a wonderful stay in Mexico and Puerto Aventuras. The condo was beautiful and stocked with everything that we needed while there. The owner was super good to work with and the manager was very helpful while we were there. We stayed with my wife and I and 3 of our kids (16-21 yrs old). You can see a narrow view of the ocean from the porch at the condo. However, a walk of about 100 meters gets you right on the beach. Even though it was spring break and there were crowds everywhere we went in Mexico, the beach at the Condo was not too congested ever. The AC worked awesome. We were able to barbecue on the grill that is provided and the internet was adequate for what we needed (work and play). Thanks!
Stayed 8 nights in Mar 2018
Response from VrboOwner on 30 Mar 2020
Thank you for your review. We really enjoy our condo and we try to make it enjoyable for our guests. We are glad that you have had a great time and you are welcome back anytime. Marie-Josee

10/10 Excellent

Timothy B., Santa Fe, NM

Beautiful Beach and Grounds
Loved sitting out on the balcony in the morning drinking coffee. It is back nearer to the rear of the property, but you can still get a relaxing view of the ocean and a great view down onto the pool area. We really enjoyed using the kayaks (there are two SUPs also). Make sure to get paddles (and extra drinking water) ahead of time for the weekend as the office closes early on Saturday and isn't open on Sunday. The beach area is great, but there are a lot of rocks directly out in front so make sure to bring water shoes (you can pick some up at the Super Chedarui grocery store if you leave yours at home though). Just down the beach a few minute's walk there is a great sandy area that is protected with a rock sea wall and this is a great place for little kids (and adults) to play in the ocean. Everything worked well in the condo and the washer/dryer were very handy!
Stayed 7 nights in Dec 2017

10/10 Excellent

Debra V.

Quinta Del Sol is awesome!
Beautiful, well equipped condo in a safe, clean area in a great location with fabulous pools and beach. Our family of 5 was very comfortable and the condo had everything we needed. We hope to come back again!
Stayed 7 nights in Jun 2017

8/10 Good

liz h.

very relaxing.
This condo is spacious and located near the beach and little town. The washer, drier and dishwasher all need to be repaired or replaced, though...so if those things are important to you, you may want to ask about them prior to booking. This community is great for anyone under 13 and over 40. My teenagers were bored.
Stayed 9 nights in Mar 2017

10/10 Excellent

C K.

Perfect Location on Fatima Bay
We had the lovely opportunity to stay here as a family of 4 with a 16 & 11 year old from March 9 to 16, 2017. The condo unit is perfectly located on the second floor, over looking the pools and the sunsets. At night the pool area twinkled. The condo shows exactly as in the pictures, with lots of extra beach towels and cool crisp bed sheets. This is a quiet condo area and perfect for relaxation. All the amenities where there, including beach/pool toys and a great BBQ for cooking up nice Mexican rib eye steaks and enjoying on the balcony. This may sound odd BUT I really appreciated the fridge because the bottle water was hooked up to it. As a result, one would get cool water and excellent crushed ice - all filtered water. The kitchen was perfectly set up to support all cooking if desired. The condo owner's where quick to respond to our 2 minor questions, about Wifi and TV hook up. Much appreciated. In addition, Oscar the on site contact was easy to get a hold of in the office on the main floor. We ran out of water close to the end, and it was replaced in less than 30 minutes for only 35 MX pesos! Quinta de Sol is a lovely community which you will enjoy while renting this great condo unit. Thank you! Cindy & Geoff
Stayed 7 nights in Mar 2017
Response from VrboOwner on 30 Mar 2020
Thank you for your review. We do all we can to make your time in Puerto Aventuras as great as it can be! Our manager, Oscar, is on site to answer your questions and help you if needed. We are glad that you have enjoyed your stay and we would be happy to have you back again. Marie-Josee

6/10 Okay

Karen G.

Great location close to the marina
We stayed in this condo for 10 days in march. The kitchen appliances and utensils are very dated and well used. They should be updated. Also there are only 2 wine glasses the condo sleeps 5. The beds are very comfortable. The lighting in the bathrooms above the sink needs to be brighter as a woman this is important. The beach towels are thin and worn they also need to be upgraded. They were wet and smelled moldy as they were put away in a closet before they were dry. I had to rewash them. As far as the manager Oscar is concerned he was of zero help as it was difficult to reach him. His hours are few. When we did see him we told him the public bathroom for the pool was out of toilet paper he told us" well then it's out" we said pardon? He said the maid is gone for the day. This was at 1pm. I am not one to complain in fact I never complete reviews but I feel when the owner is informed of these issues they could correct them and have many more happy renters. There also needs to have a bbq brush as there wasnt one that was usable. The fan on the balcony needs to be cleaned at the very least if not replaced it was rusted and felt like it was going to fly off the ceiling. A little tlc goes a long way. The owners are very nice and respond very promptly.
Stayed 9 nights in Feb 2017
Response from VrboOwner on 30 Mar 2020
Thank you for your comments. Since we go to the condo once or twice a year it is really important for us to have feedbacks from our guests. We will do our best to For the kitchen appliances, we change them when someone let us know that they are not working good. We already changed a few of them (microwave, cooking fan, toaster etc). Let us know which appliances are not working well and we will do what needs to be done (replace or repare). For the Glasses, I will tell our manager to buy some. They must have been broken, because we had more than 2 of them. The beach towels were fine when we went last summer, but I will certainly mention the moldy smell to our manager and tell him to dry well them before putting them back in the closet. The fan on the balcony is not that old, but with the ocean wind the metal get rusted really fast. It was never mention by any other renters and we never used it so we didi not know about that. I will mention it to our manager. Thank's again and be sure that we will take care of the little problems.

8/10 Good

Gary B.

Lovely Place
My husband and I stayed at Marie Josie's place for 6 weeks in Jan/Feb 2017. The condo is very nice and a great size. The beach is steps away and everything is very convenient. Having stayed in MX long term before we particularly enjoyed the water and ice filtered in the refrigerator. Thanks for sharing your awesome place with us!
Stayed 42 nights in Jan 2017
Response from VrboOwner on 30 Mar 2020
Thank you for your review. It is always nice when guests share their comments on our condo. We are glad that you have enjoyed your stay and you can come back anytime. Marie-Josee

10/10 Excellent

Marisol B.

Perfect family vacation spot.
My husband in-laws and 2 kids stayed here for a week. There was plenty of room for all of us. The condo had everything we needed and more. This gated community was beautiful, safe and convenient. We would not hesitate to stay here again or recommend it to others.
Response from VrboOwner on 30 Mar 2020
We are happy that you've enjoyed your stay in our condo. The gated community is really a nice safe place. You and your family are always welcome and you can come back any time. Marie-Josee

10/10 Excellent

Benoit P.

Magnifique condo à Puerto Aventuras
Nous avons passé une merveilleuse semaine en famille (4 adultes et 2 enfants) dans ce magnifique condo. Je le recommande sans hésitation. Nous voyageons tous les ans depuis les 10 dernières années et je compte ce voyage à Puerto Aventuras comme un de nos préférés. Quinta del sol est un petit site très propre avec de belles piscines et de très beau condo donc celui de Marie Josée et sa famille qui est parfait. La mer n'est certainement pas la plus belle des caraibes mais on s'est bien amusés.....baignade, kayak, snorkeling, marche etc etc. Puerto Aventuras est un endroit très très sécuritaire. Du condo tout est à distance de marche .....café bamboo à 2 minutes qui servent cafés de tout les sortes bagels et patisseries fraiches et des jus fraichement pressées. Plusieurs restaurants à 5 minutes de marches qui sont délicieux et abordables dont 2 que nous avons adorés : Dolce vita et dos chiles miam miam. Si vous voulez achetés fruits, légumes et oeufs frais ....samedi et mercredi les maraichés vous attendent....sinon le cedraui(épicerie) est à 15-20 minute à pieds avec une bonne variétés de tout tout tout meme de la bonne bière et du bon vin. Si vous voulez acheté du poisson frais (mai mai) les pecheurs arrivent à la marina à l'heure du souper. Bref merci Marie Josée pour votre petit paradis que nous avons adorés et nous retournerons dans un avenir rapprochés. Merci Ben, Gen , Éliane, Maélie et les 2 grand mamans

10/10 Excellent

Lamoureux S., Canada

Des vacances mémorables en famille !
Nous avons séjourné du 2 au 17 Mars 2016 à ce magnifique condo . Le condo ne manque de rien et tout est fonctionnel . J'ai adoré sont emplacement et la vue sur la piscine . Le service est impeccable et rapide . Que dire de Puerto Avanturas .... WoW ! Quel bel endroit . La plongée en apnée à quelques minutes du condo , une piscine chauffée , des restaurants qui aborde le bassin des dauphins , le supermarché à environs 15 minutes à pieds , plusieurs activités à faire . Bref ... Je vous recommande cette destination et ce condo sans hésitation !!!
Stayed 16 nights in Mar 2016
Response from VrboOwner on 30 Mar 2020
Merci pour votre commentaire. C'est vrai que Puerto Aventuras est un endroit merveilleux et près des principales attractions de la region. Au plaisir de vous recevoir à nouveau dans notre condo. Marie-Josee

10/10 Excellent

Maria H.

Beautiful condo and location
Our family of four stayed for a week in this beautiful condo. We found the location excellent. Puerto Aventuras is nice and central to do sightseeing nearby. Tulum, Coba, Xel-ha and Akumal are all relatively close drives. The condo itself is lovely and the property is maintained very well. We loved the architectural design with brick ceilings, arched doorways, and tiled floors and baths. The kitchen is well appointed and having an ice dispenser in the fridge was an added bonus. The barbeque on the deck was also helpful for meals if you don't want to go out. Three bedrooms allowed both our boys (ages 14 and 11) to have their own space. The boys enjoyed both pools and they were never really busy. We also found Marie Josee very easy to deal with and prompt in her replies to any questions we had, as was Oscar the manager. Thank you for sharing your space in paradise.
Stayed 7 nights in Mar 2016
Response from VrboOwner on 30 Mar 2020
Thank you for your comment. We are happy that you enjoyed your stay in Puerto Aventuras. You are welcomed back anytime Marie-Josee

10/10 Excellent

Kim C.

Great accommodations and area
The condo was everything that the listing described and more. Unit was well maintained, property manager on site was very helpful as was the maintenance staff. Marie Josee Ouellette was very helpful, answering questions quickly and providimg much useful additional information for a first timer. Highly recommend the unit to others (if we don't have it booked). The area suited our needs very well. Beach area not crowed, no peddlers and the ocean suitable for children as well as non-swimmers. People staying in the complex were friendly, social and helpful. What I call downtown was a short walk with a variety of eating establishments as well as trinket shops. Over all a very good holiday. Paul G.
Stayed 28 nights in Feb 2016
Response from VrboOwner on 30 Mar 2020
Thank you for your review. We are looking forward to having you back

10/10 Excellent

Fabio M., italia

Liked: Cleanliness
Tutto perfetto
Splendida posizione sul mare, fondo sassoso di fronte , ma a circa 200 metri c'è un lido sabbioso con acqua limpida. Appartamento spazioso, ben arredato, ogni confort come da descrizione Piscina e giardino curatissimi. Zona tranquilla Un sentito ringraziamento ai proprietari Torneremo sicuramente
Stayed 35 nights in Jun 2019