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"Got upgraded, room was big with an ensuite and a separate shower room. Ensuite had a leak from bath screen which made the floor very wet. Lovely views. Food standard for a resort this big, ate out most nights "

"This hotel is truely exceptional. From the stunning beaches and pool to the incredible staff, to the banquet style breakfast which changes daily and has something for everyone, I would absolutely recommend it. We travelled with our 11 month old and were thrilled so see so many other families with young babies too, but you’d never know as the resort is super private and quiet - doesn’t feel family friendly at all, but totally is. Could be my favourite hotel ever. Highly recommend. "

"We loved our time at the IHG- Intercontinental Crete. It’s centrally located in Agios Nikolaos to great food and shops. The hotel has valet parking and it was very easy to get in and out quickly. The staff could not have been more pleasant. From the moment we arrived, they were very attentive and kind. The breakfast was phenomenal and included with out stay. This saved us time and money looking outside of the hotel for breakfast each day. The hotel restaurant and bar are great too. We spent each night having a delicious meal or drink at the hotel. The room was spacious and had everything to make our stay feel like home. We loved our time! 10/10"

"It was an amazing place with amazing journey, makes me feel welcome "

"The hotel staff was very helpful. The room was wonderful and the breakfast excellent!"

"Our stay at this hotel was fantastic, the property was spotless, architecture gorgeous, environment serene. It felt like a spa stay; the spa itself was nice though maybe not worth it for just the drop-in pools (the ‘sauna’ especially). It was walking, albeit a good 30-40 min, distance to town which was filled with cute cafes, shopping and fantastic dinner spots. The water was pristine, loungers comfy, beach bar perfect. Only thing I’ll say is that it lacked a personal touch.. we actually got engaged there on our first morning and then extended our stay an additional night, sharing the news with the desk staff when we did, he complimented my ring but that was that. Of course I wasn’t expecting free comps or any fireworks but you’d think they’d send a congratulatory drink or a piece of cake or just something to celebrate this occasion. It felt quite removed, didn’t matter though we were just elated! "

"The overall comfort, quality and style of accommodation and stunning setting were wonderful. Cleanliness of the whole resort and friendliness of staff were excellent."

"Fantastic holiday. Everything is absolutely spot on, faultless "

"Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!"