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"We stayed at the newly built condo. Rooms were clean and spacious with great views. The pool and restaurant were good too. The gardens, the playground and the areas were the animals live could use better maintenance i.e. there were some nails sticking out from some pieces of wood, the protective floor at the playground was torn out etc. Overall it would have been a great experience if we had not faced a very disturbing issue with the restaurant: our son is celiac and we had chosen this hotel as...

"Location was great, staff very friendly and helpful. The room is showing signs of needing updating. Some paint was starting to peel and carpets are showing wear."

"Great clean hotel very convenient to restaurants, water, great views and friendly helpful staff. "

"I was travelling for the first time on my own, and I couldn’t have chosen a better hotel to stay!! The loveliest staff, who were so kind and caring and made me feel so at ease! So helpful when I needed assistance and I can’t recommend it enough! Perfectly positioned too! "

"The staff here was rude, everything is extra it says that the waterpark is included. Nope that’s extra. Would you like a bloody Mary with your vodka? Nope, that’s extra not to mention the staff at the bar were rude when ordering drinks. The description says it has multiple restaurants. It only has one. It’s a buffet. It opens limited hours for breakfast lunch and dinner. The pool has snacks. There is a different menu at the pool however, that is an extra menu. You can only order the drinks that...

"Value for money hotel, lovely and helpful staff, fantastic room, good heating/cooling, free onsite parking, sumptuous breakfast, internet a bit slow, but good enough for surfing."