Province of Vercelli Holidays from AU$2,945

The first night was stressful because so many ants were in our room. The night reception staff offered to change the room because they couldn't do anything at night, and we had to move to a slightly smaller room with a family in the middle of the night. The lady at the reception with glasses- unfortunately, I didn't get her name- was very friendly, professional and helped us with directions to go to Milan Central. We tried to order room service on the 2nd night, but no one picked up the call. Complained to reception, but the cant do much because the restaurant is busy handling the dining guests, which was disappointing. After all, you can't go outside because there is no takeaway or restaurant within walking distance of the hotel and the taxis to expnsive from any small distance. The shuttle service was very good if you need to go to Milan Central or Lake Como from the hotel. Breakfast was good. The hotel is in a very quiet place. If you enjoy busy city life, then stay near Milan, and easy to take the train from there as well to Lake Como.

Breakfast was lovely and staff welcoming. Plenty of trams and buses available. We walked from Milano Central to the hotel - 1 hour. Pleasant walk on the flat. Walk to the city centre approximately 15 minutes. The hotel was spotless and well maintained, decor a little dated (90s). Would recommend and would stay again.

How this hotel earned four stars is a mystery. It looks like it was designed by a high teenager. The most unacceptable thing was a backed up sink with hair that would just emerge and linger. I told the guy at the counter after check in but he neglected to fix it. And if you think your kids might be entertained by the life size super heroes that pepper this place consider there are graphic depictions of lurid sex on the walls of the elevator and the cushions in the lobby were made to resemble condoms. I cannot envision anyone smart staying here. The staff should be ashamed to work there. The bartenders were nice though. But I couldn't wait to leave this tasteless mess of a hotel. And I'm damned sure Louis Vuitton didn't give permission for their logo to be blasted all over the bathroom wall. Ugh. The best thing about Collini in Milan was I was able to leave.